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Desktop Support Jobs in Irmo, SC (NOW HIRING)

Desktop Support Technician

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills: * 5+ years of experience in enterprise desktop support and customer service. * 5+ years of experience in desktop administration for Windows 10 and Windows 11. * 3+ years of ...

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Description Desktop Support Analyst Full-time | Non-Exempt | Bonus Eligible About DCM Services DCM Services, LLC is a receivables management company that partners with organizations to deliver ...

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Desktop Support Analyst Full-time Non-Exempt Bonus Eligible About DCM Services DCM Services, LLC is a receivables management company that partners with organizations to deliver responsive ...

The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services. Responsibilities: * Provide phone, remote access ...

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills * 4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners. * 4+ years of experience in computer ...

Help Desk/Desktop Support Analyst

Columbia, SC · On-site

$19 - $26/hr

We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Columbia, South Carolina. In this role, you will diagnose hardware, software, and ...

This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support. By working directly with clients and internal stakeholders, you can help shape ...

... desktops, laptops and peripherals including user profile provisioning. • Hardware installation, repair and support including printers, conference room A/V equipment, wireless access points and ...

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Desktop Support information

See Irmo, SC salary details

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How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Irmo, SC is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What job categories do people searching Desktop Support jobs in Irmo, SC look for? The top searched job categories for Desktop Support jobs in Irmo, SC are:
What cities near Irmo, SC are hiring for Desktop Support jobs? Cities near Irmo, SC with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in Irmo, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,003 per year, or $18.8 per hour.

Desktop Support Technician

1 point system

Columbia, SC • On-site

$18.75 - $23.75/hr

Contractor

Re-posted 10 days ago


Job description

Required Skills:

  • 5+ years of experience in enterprise desktop support and customer service.
  • 5+ years of experience in desktop administration for Windows 10 and Windows 11.
  • 3+ years of experience in System Administration.
  • 3+ years of experience with SCCM, MDM, and GPO.
  • Demonstrated ability to troubleshoot desktops, printers, network, and MDM iPhone issues.
  • Must be a resident of South Carolina.