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Desktop Support Jobs in Lancaster, SC (NOW HIRING)

desktop support

Rock Hill, SC · On-site

$17.75 - $22.50/hr

The role involves providing desktop support for various devices and assisting with IT infrastructure and helpdesk operations. Responsibilities : • Provide Desktop support for Faculty/staff on our ...

desktop support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Desktop support Location:ROCK HILL SC 29730 Duration:06 months Contract SCOPE OF THE PROJECT: This position will augment our full and part time staff to support our PC / LAN environment at York ...

They are seeking a Desktop Support professional to provide technical assistance and support for computer systems and users. Responsibilities : • Proficiency configuring and troubleshooting Windows ...

Desktop Support

Rock Hill, SC · On-site

$16.75 - $21.50/hr

Desktop Support Location: Columbia, SC Duration: 6 months REQUIRED SKILLS * Proficiency configuring and troubleshooting Windows operating systems in a client/server environment * Ability to diagnose ...

Key Responsibilities: • Provide technical support to employees on hardware, software, and network-related issues. • Monitor and respond to tickets on ServiceNow platform. • Perform desktop ...

Provide day-to-day operational support for existing infrastructure services and desktop support including tasks such as backup and restore, tape handling, inventory management, and maintaining ...

Provide day-to-day operational support for existing infrastructure services and desktop support including tasks such as backup and restore, tape handling, inventory management, and maintaining ...

New

Minimum 2 years of experience supporting Windows desktop environments. * Minimum 2 years of endpoint deployment, provisioning, imaging, or desktop engineering experience. * Experience with Microsoft ...

Minimum 2 years of experience supporting Windows desktop environments. * Minimum 2 years of endpoint deployment, provisioning, imaging, or desktop engineering experience. * Experience with Microsoft ...

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Desktop Support information

See Lancaster, SC salary details

$11

$19

$28

How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Lancaster, SC is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are the most commonly searched types of Desktop Support jobs in Lancaster, SC? The most popular types of Desktop Support jobs in Lancaster, SC are:
What job categories do people searching Desktop Support jobs in Lancaster, SC look for? The top searched job categories for Desktop Support jobs in Lancaster, SC are:
What cities near Lancaster, SC are hiring for Desktop Support jobs? Cities near Lancaster, SC with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in Lancaster, SC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,738 per year, or $19.6 per hour.

desktop support

Infojini Inc

Rock Hill, SC • On-site

$17.75 - $22.50/hr

Full-time

Re-posted 25 days ago


Job description

Job Summary:
Infojini Inc is a full service IT consulting and staffing firm, and they are seeking a Desktop Support professional to augment their staff at York Technical College. The role involves providing desktop support for various devices and assisting with IT infrastructure and helpdesk operations.
Responsibilities:
• Provide Desktop support for Faculty/staff on our main campus and satellite centers for Apple MACs, Windows PC's, laptops, printers, ipads, tablets pcs, and other mobile devices.
• Assist with PC deployments. Protect and secure user data while deploying pcs.
• Provide support to the Helpdesk as a member of the team
• Assist with installation of workgroup network devices (switches, cabling, wireless AP)
• Assist in supporting IT Infrastructure
• Perform other duties as requested
Qualifications:
Required:
• Proficiency configuring and troubleshooting Windows operating systems in a client/server environment
• Ability to diagnose and troubleshoot computer and network problems
• Strong customer service skills
• ABILITY TO DRIVE AND TRAVEL TO SATELLITE CENTERS IN INDIAN LAND SC AND CHESTER SC TO PROVIDE SUPPORT
• Associate degree in Computer Science or Electronics Technology
Preferred:
• EXPERIENCE PROVIDING TECHNICAL SUPPORT TO PC USERS IN AN ENTERPRISE ENVIRONMENT
• EXPERIENCE BACKING UP USER FILES, IMAGING PCS, AND RESTORING DATA
• NETWORKING EXPERIENCE INSTALLING AND MAINTAINING WORKGROUP LEVEL EQUIPMENT SUCH AS CABLING, SWITCHES, AND AP’S
• A+, Net+, CCNA, Microsoft Certifications
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006