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Desktop Support Jobs in Myrtle Beach, SC (NOW HIRING)

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

A minimum of 2 years of specific experience with the installation/configuration/support of ... Perform hands-on fixes at the desktop level, including installing and upgrading software ...

Conway Medical Center

Help Desk Analyst

Conway, SC

$19 - $26/hr

A minimum of 2 years of specific experience with the installation/configuration/support of ... Perform hands-on fixes at the desktop level, including installing and upgrading software ...

Dave & Buster's

Games Support Tech

Myrtle Beach, SC · On-site

$33K - $42K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

U.S. Navy

IT Support Specialist

Myrtle Beach, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Bucksport, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Surfside Beach, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Loris, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Murrells Inlet, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Carolina Shores, NC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ocean Isle Beach, NC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Tabor City, NC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Garden City, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Desktop Support information

See Myrtle Beach, SC salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Myrtle Beach, SC is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Myrtle Beach, SC? The most popular types of Desktop Support jobs in Myrtle Beach, SC are:
What are popular job titles related to Desktop Support jobs in Myrtle Beach, SC? For Desktop Support jobs in Myrtle Beach, SC, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Myrtle Beach, SC look for? The top searched job categories for Desktop Support jobs in Myrtle Beach, SC are:
What cities near Myrtle Beach, SC are hiring for Desktop Support jobs? Cities near Myrtle Beach, SC with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 69% Full Time, 6% Temporary, and 25% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $42,989 per year, or $20.7 per hour.

Help Desk Analyst

Conway Medical Center

Conway, SC • On-site

$19 - $26/hr

Full-time

Posted 20 days ago

Conway Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

509th of 1,055 rated hospitals

Job description

Position Summary:
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help requests.
Qualifications:
Education:
  • High School Diploma required.
  • Associate degree in computer science preferred.

Experience
  • A minimum of 2 years of specific experience with the installation/configuration/support of Microsoft Windows operating systems and troubleshooting PC hardware issues is required.
  • Broad knowledge of PC hardware and peripherals and various software packages required.
  • Computer experience in healthcare and information systems preferred.

Licensure/Certification/Registration
  • Valid South Carolina Driver's License in good standing required.
  • A+, AAS certification preferred.

Duties & Responsibilities:
  • Use diagnostic and help request tracking tools to help with problem resolution which may require that the individual give in-person, hands-on help at the desktop level.
  • Field incoming help requests, record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Responsible for performing preventative maintenance, testing fixes, and developing help sheets.
  • Provide exemplary customer service in all interactions.
  • Effectively utilize strong organizational skills.
  • Consistently display effective verbal and written communication skills.
  • Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint.

What Conway Medical Center employees say

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