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Desktop Support Technician Jobs in Decatur, GA (NOW HIRING)

525 TECHNOLOGIES

Support Technician

Atlanta, GA · On-site

$15 - $20/hr

As a Support Technician at 525 Technologies, you will provide frontline technical support, ensuring our clients and internal teams experience seamless operations. You will troubleshoot hardware ...

525 Technologies

Support Technician

Atlanta, GA · On-site

$15 - $20/hr

As a Support Technician at 525 Technologies, you will provide frontline technical support, ensuring our clients and internal teams experience seamless operations. You will troubleshoot hardware ...

Learfield

IT Support Technician I

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support Technician I role is to ensure proper IT operations so that end users can accomplish ... Perform fixes and maintenance at the desktop level; including installing and upgrading software ...

New

SAIC

PC/Technical Support Technician

Atlanta, GA

$36K - $45K/yr

SAIC requires PC Technician to provide support for the United States Army Reserve Command (USARC ... desktops, mobile devices, print devices and peripherals. The goal is to ensure data, voice, video ...

Aptlogix

Deskside Support Engineer

Atlanta, GA · On-site

Service Delivery & Field Service Operations Provide dedicated on-site desktop support for front-office users, including portfolio managers, traders, research analysts, and sales teams. Deliver desk ...

Learfield

IT Support Technician I

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support Technician I role is to ensure proper IT operations so that end users can accomplish ... Perform fixes and maintenance at the desktop level; including installing and upgrading software ...

New

ECPI University

IT Support

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support role is responsible for supporting users with desktop operating systems ... support technician • Excellent customer service skills • Excellent oral and written ...

Vetsource

Pharmacy IT Support Technician I

Mcdonough, GA · On-site

$19.75 - $27/hr

WHO WE ARE LOOKING FOR Pharmacy IT Support Technician I The Pharmacy IT Support Technician I is ... Receive, configure, and deploy new desktop and laptop computers to warehouse users. * Install or ...

aptlogix LLC

Deskside Support Engineer

Atlanta, GA · On-site

Atlanta, GA Deskside Support - Key Responsibilities 1 Service Delivery & Field Service Operations Provide dedicated on-site desktop support for front-office users including portfolio managers ...

SAIC

PC/Technical Support Technician

Atlanta, GA · On-site

$36K - $45K/yr

SAIC requires PC Technician to provide support for the United States Army Reserve Command (USARC ... desktops, mobile devices, print devices and peripherals. The goal is to ensure data, voice, video ...

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All JobsDesktop Support Technician JobsDesktop Support Technician Jobs in Decatur, GA

Desktop Support Technician information

See Decatur, GA salary details

$13

$22

$32

How much do desktop support technician jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for desktop support technician in Decatur, GA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.
More about Desktop Support Technician jobs
What job categories do people searching Desktop Support Technician jobs in Decatur, GA look for? The top searched job categories for Desktop Support Technician jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Desktop Support Technician jobs? Cities near Decatur, GA with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Decatur, GA as of July 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $46,635 per year, or $22.4 per hour.
Desktop Support -- Tier 1

Desktop Support -- Tier 1

CoServe Global Solutions

Atlanta, GA

$19.50 - $24.75/hr

Contractor

Re-posted 14 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Duties and Tasks/Essential Functions:


Sense of Urgency

Must be dependable

Must work well independently

Experience troubleshooting Hardware and Software with a working knowledge of all Microsoft Windows Operating Systems & Basic

Excellent Oral and Written skills

Above average Customer Service skills

Stay current with system information, changes and updates

Other duties as assigned

Qualifications

Requirements:

Proper phone etiquette

Ability to speak and write clearly and accurately

Demonstrated proficiency in typing and grammar

Familiar with configuration, maintenance and troubleshooting

Knowledge of relevant software computer applications and equipment

Knowledge of customer service principles and practices

Effective listening skills

Willingness to co-operate with others and work to the greater good

Multi-tasking capabilities

Flexible work schedule to support 24/7/365 operation


Min 6 months - 1 years' experience

Additional Information

We need to hire 20 technicians by October!  Please let me know and refer your friends and colleagues!

CoServe logo

About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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