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Desktop Support Manager Jobs in Rosenberg, TX (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Houston, TX · On-site

$19.25 - $24.50/hr

Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments ... Collaborate with service partners, suppliers, internal functions and management to support teams ...

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

... flow, risk management and returns. Through disciplined and accretive investments, we have ... Respond to and resolve incidents and service requests involving laptops, desktops, monitors ...

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

... flow, risk management and returns.Through disciplined and accretive investments, we have ... Respond to and resolve incidents and service requests involving laptops, desktops, monitors ...

AMSYS Talent

System Support Analyst

Houston, TX · On-site

... desktop support experience. * Strong Microsoft 365 administration experience. * Experience supporting Windows Server, Active Directory, Azure/Entra ID, networking, and endpoint management.

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

The ideal candidate will have a strong background supporting Windows environments, endpoint management platforms, desktop security technologies, and enterprise device deployments. This individual ...

Addison Group

Desktop Engineer

Houston, TX · On-site

$120K - $130K/yr

The ideal candidate will have a strong background supporting Windows environments, endpoint management platforms, desktop security technologies, and enterprise device deployments. This individual ...

Stefanini

Deskside Technician II

Houston, TX · On-site

$19.25 - $24.50/hr

... desk support and desktop services), systems integration, consulting and strategic staffing to ... management of IT assets including asset auditingOther duties as assigned Desired Characteristics A ...

Stefanini Group

Deskside Technician II

Houston, TX · On-site

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX · On-site

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX · On-site

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

Stefanini Group

Deskside Technician II

Houston, TX · On-site

$19.25 - $24.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... White glove support * Inventory management of IT assets including asset auditing * Other duties as ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Rosenberg, TX

Desktop Support Manager information

See Rosenberg, TX salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support manager in Rosenberg, TX is $32.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Rosenberg, TX? The most popular types of Desktop Support jobs in Rosenberg, TX are:
What job categories do people searching Desktop Support Manager jobs in Rosenberg, TX look for? The top searched job categories for Desktop Support Manager jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Desktop Support Manager jobs? Cities near Rosenberg, TX with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,134 per year, or $32.3 per hour.

Desktop EUC L1

Service Global, Inc

Houston, TX • On-site

$19.25 - $24.50/hr

Contractor

Posted 25 days ago

Job description

Responsibilities:
  • Participate and execute small to medium engineering projects, including implementation services, effective customer engagement and communication
  • Collaborate with corporate engineering teams on project solutions and problem solving.
  • Assure the provision of superior technical support to customers by seeking regular formal input into projects, ensuring adequate preparation and communication for all changes.
  • Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:
  • Troubleshoot technical problems and issues in the field, perform root cause analysis, and report findings to management.
  • Identify solutions to prevent / minimize recurrence of problems; execute and oversee corrective actions that are implemented successfully
  • Perform regular maintenance and backups to all systems in the business units and manage storage according to the defined data retention policies.
  • Monitor, troubleshoot, and resolve all tickets routed to designated Service Center Assignment Groups according to the established SLA.
  • Perform IMAC's all systems as applicable
  • Perform maintenance, patches, and updates to all systems in a timely manner.
  • Monitor and track system maintenance and performance according to SOP's
  • Manage change to the environment via Service Center change control.
  • Maintain up-to-date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regularly scheduled Management Reports and Metrics that evaluate systems and performance against SLA's via standard products, including Service Center and Clarity.
  • Participate and provide direction for the Regional Field IT Support function, identifying and communicating short-, medium-, and long-term goals.
Vendor Management:
  • Collaborate with service partners, suppliers, internal functions and management to support teams
Asset Management:
  • Manage inventory, including acquisition and disposal of all IT-related equipment according to policies.
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals.
  • Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the business unit.
People Leadership:
  • Develop and participate in customer/user classroom training as necessary.
Audit:
  • Must maintain knowledge and compliance of all CAP (IT specific) and other regulatory requirements; assist in maintaining all relevant documentation to support various audits; may assist in executing corrective actions regarding audit findings.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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