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Remote Desktop Support Jobs in Rosenberg, TX (NOW HIRING)

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This ... Experience supporting enterprise security tools, remote access solutions, and endpoint protection ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

HSS Careers

Remote Sales Agent

Sugar Land, TX · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Insurance Agent

Sugar Land, TX · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Insurance Agent

Missouri City, TX · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Missouri City, TX · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Life Insurance Agent

Sugar Land, TX · Remote

$69K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Converge Resources

IT Technician

Houston, TX · Remote

What You'll Own Deliver remote and onsite technical support across a varied portfolio of small and midsized business clients. Resolve issues involving desktops, laptops, operating systems, business ...

Personal Branding, Inc

Be Seen First

Client Relations Specialist - Remote

Houston, TX · Remote

$33K - $75K/yr (+ commission)

A laptop or desktop computer running Windows/Mac up to date operating system * High-speed broadband ... Ongoing support and mentorship If you believe you're a strong fit for this position, we encourage ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Rosenberg, TX

Remote Desktop Support information

See Rosenberg, TX salary details

$9

$24

$40

How much do remote desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote desktop support in Rosenberg, TX is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.45 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Rosenberg, TX?

The most popular types of Desktop Support jobs in Rosenberg, TX are:

What job categories do people searching Remote Desktop Support jobs in Rosenberg, TX look for?

The top searched job categories for Remote Desktop Support jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Remote Desktop Support jobs?

Cities near Rosenberg, TX with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,102 per year, or $24.1 per hour.

Azure Virtual Desktop SME

Centre Technologies

Houston, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
Position Summary
We are seeking a Senior Technical Consultant with deep expertise in Azure Virtual Desktop (AVD) to design, implement, and optimize enterprise-grade virtual desktop solutions. In this role, you will act as the AVD subject matter authority, leading technical strategy, ensuring best-in-class performance, and driving innovation in our clients' virtual workspace environments. You will collaborate across technical and business teams to architect secure, scalable, and cost-efficient solutions that align with business goals.
The Sr. Technical Consultant working on the Subject Matter Expert team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on standards, onboarding/offboarding, tool optimization, escalations and proactive measures to enhance customer environments.Essential Duties and Responsibilities:
  • Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements.
  • Provide expert guidance on best practices for AVD deployment, configuration, and optimization.
  • Troubleshoot and resolve complex issues related to AVD environments.
  • Collaborate with clients to understand their business needs and translate them into technical solutions.
  • Conduct assessments and provide recommendations for AVD infrastructure improvements.
  • Stay up to date with the latest AVD features, updates, and industry trends.
  • Maintain public cloud server infrastructure and ensure system uptime SLAs.
  • Provide proactive recommendations and upkeep of customer environments in tenant organizations.
  • Manage infrastructure reporting, alert management, troubleshooting, and tuning.
  • Maintain certifications with technology partners.
  • Troubleshoot customer issues urgently and effectively.
  • Install and implement systems and solutions.
  • Conduct post-sales technical follow-ups and provide remote customer support.
  • Track work orders and incidents through an electronic help desk system.
  • Manage and resolve issues promptly.
  • Prioritize tasks and meet deadlines with excellent time management skills.
  • Demonstrate excellent troubleshooting and assessment skills.
  • Exhibit outstanding written and verbal communication skills.
  • Be a team player with exceptional customer service skills.
  • Mentor and guide peers, assisting teammates as needed.
  • Submit timesheets, expense reports, and documentation on or before deadlines.
  • Stay updated on market trends, theories, and new methodologies; embrace change.
  • Assist with change-management activities.
  • Prepare and deliver complete and concise documentation for all projects and tickets.
  • Present progress reports to immediate supervisors and/or Project Managers.
  • Manage multiple projects in a fast-paced environment.
  • Quickly turn business problems into technical solutions.
  • Participate in on-call schedules, serving as a high-level escalation point for Azure AVD and VDI issues.
Education/Experience/Certifications
  • Associate's Degree required (Bachelor's Degree preferred)
  • 10+ years hands-on IT experience
  • 5+ years hands-on VDI solutions
  • Certifications
    • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
    • Microsoft Certified: Azure Administrator Associate (AZ-104) (preferred)
    • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) (preferred)
  • Areas of Expertise:
    • General Concepts of Virtual Desktop Infrastructure
      • Azure Virtual Desktops (AVD/WVD/W365)
      • Azure Local/Azure Stack HCI
      • Remote Desktop Services (RDS)
      • General Virtual Desktop Infrastructure (VDI) concepts including Citrix DaaS
      • Azure Active Directory (AAD)
      • Azure Networking and Security
      • Monitoring and performance tuning of AVD environments

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