ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Riverside, CA (NOW HIRING)

Five Below

Support lead part time

Rialto, CA · On-site

$17.40/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

GDR Group

Logistics Technician 1

Irvine, CA

$18 - $20/hr

Inventory Management: Organize and maintain the storage room; track IT hardware as it enters and ... Requirements Qualifications * 1-3 years' experience in PC support, desktop support, or corporate ...

GDR

Logistics Technician 1

Irvine, CA · On-site

$18 - $20/hr

Inventory Management: Organize and maintain the storage room; track IT hardware as it enters and ... Qualifications * 1-3 years' experience in PC support, desktop support, or corporate helpdesk ...

Stantec

Environmental Lead Monitor

San Bernardino, CA · On-site

$67K - $97K/yr

... field and desktop support for a team of over 200 field staff. Ideal candidates will possess relevant experience adhering to and enforcing standard operating procedures, managing challenging ...

GDR Group

Logistics Technician 1

Irvine, CA · On-site

$18 - $20/hr

Inventory Management: Organize and maintain the storage room; track IT hardware as it enters and ... Requirements Qualifications * 1-3 years' experience in PC support, desktop support, or corporate ...

Xinnovit

Desktop Technician

Anaheim, CA

$21.25 - $27/hr

... management solutions. Our mission is to enable our clients to become more agile and competitive ... Additionally, field support technicians need a high level of professionalism when working with user ...

PRIORITY ONDEMAND

IT Support Engineer

Redlands, CA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ...

Priority OnDemand

IT Support Engineer

Redlands, CA · On-site

$67K - $80K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ...

Artech Information System LLC

DESKSIDE SUPPORT

Orange, CA

$21.75 - $27.50/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 ... desktop PCs and monitors. provide remote O365 on workstations and mobile devices which would ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Riverside, CA

Desktop Support Manager information

See Riverside, CA salary details

$15

$37

$62

How much do desktop support manager jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for desktop support manager in Riverside, CA is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $50.14 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Riverside, CA? The most popular types of Desktop Support jobs in Riverside, CA are:
What are popular job titles related to Desktop Support Manager jobs in Riverside, CA? For Desktop Support Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Riverside, CA look for? The top searched job categories for Desktop Support Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Support Manager jobs? Cities near Riverside, CA with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 59% Full Time, 38% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,494 per year, or $37.7 per hour.
Service Desk Analyst 1

Service Desk Analyst 1

Stater Bros. Markets

San Bernardino, CA • On-site

$21 - $28.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Stater Bros. Markets rating

6.3

Company rating: 6.3 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

41st of 114 rated grocery stores

Job description

Job Summary:
Stater Bros. Markets is a company focused on serving its community, and they are seeking a Service Desk Analyst 1 to support their user community by providing technical assistance. The role involves troubleshooting technical issues, creating service calls, and providing high-quality support to employees and business partners.
Responsibilities:
• Provide user support via phone or remote desktop applications
• Create service calls and dispatch technicians as needed
• Create technical documentation of incident resolution
• Troubleshoot incoming calls and resolve common computing problems
• Communicate with all levels of management for problem determination and resolution
• Provide weekend and holiday support as needed on a rotating basis
• Act as initial IT contact in providing high quality technical support to Company employees and Business Partners
• Ability to prioritize multiple assignments, meet deadlines, and work under pressure
• Any other duties as assigned for the operation of the IT Department
Qualifications:
Required:
• High school diploma or equivalent required
• One (1) or more years of experience working on Personal Computers
• Valid California Driver License with a clear driving record
• Some troubleshooting skills in the following areas: Desktop Support, Networking and Application Support
• Ability to prioritize multiple assignments, meet strict deadlines and work under pressure
• Must be able to work independently and possess excellent verbal and written communication skills
• Must possess a positive, customer friendly demeanor capable of communicating to non-technical community
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of general office management duties
• Confidentiality, integrity, accuracy, and problem solving required
Preferred:
• Current / continued enrollment in a college or Technical Program in pursuit of degree(s) or certificate(s) is preferred
• A+ Hardware and Microsoft Certifications preferred
Company:
Stater Bros. Founded in 1936, the company is headquartered in San Bernardino, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Stater Bros. Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply