Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Ability to work independently and manage multiple priorities Preferred Qualifications * Experience ...
Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Ability to work independently and manage multiple priorities Preferred Qualifications * Experience ...
Onsite IT Support Technician
Irvine, CA · On-site
$30 - $40/hr
This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...
Quick apply
Onsite IT Support Technician
Irvine, CA · On-site
$30 - $40/hr
This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...
Onsite IT Support Technician
Irvine, CA · On-site
$30 - $40/hr
This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...
Onsite IT Support Technician
Irvine, CA · On-site
$30 - $40/hr
This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
$21.50 - $27.25/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
Irvine, CA · On-site
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
Irvine, CA · On-site
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
Irvine, CA · On-site
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
Irvine, CA · On-site
$21.75 - $27.75/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
Ontario, CA · On-site
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
Ontario, CA · On-site
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician I
Irvine, CA · On-site
$24 - $26/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$24 - $26/hr
Medical
Dental
Vision
Retirement
PTO
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...
Deskside Technician II
Ontario, CA · On-site
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
... desk support and desktop services), systems integration, consulting and strategic staffing to ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...
Deskside Technician II
Ontario, CA · On-site
$20.50 - $26.25/hr
Medical
Dental
Vision
Retirement
PTO
... desk support and desktop services), systems integration, consulting and strategic staffing to ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...
IT Help Desk Lead
Irvine, CA · On-site +1
$106K - $117K/yr
The ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with ...
IT Help Desk Lead
Irvine, CA · On-site +1
$106K - $117K/yr
The ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with ...
IT Help Desk Lead
Irvine, CA · On-site
$106K - $117K/yr
The ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with ...
IT Help Desk Lead
Irvine, CA · On-site
$106K - $117K/yr
The ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with ...
Helpdesk Support Technician
Brea, CA · On-site
$29/hr
Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Ability to work independently and manage multiple priorities Preferred Qualifications * Experience ...
Helpdesk Support Technician
Brea, CA · On-site
$29/hr
Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Ability to work independently and manage multiple priorities Preferred Qualifications * Experience ...
Desktop Support Manager information
See Riverside, CA salary details
$15.55 - $19.86
4% of jobs
$19.86 - $24.17
17% of jobs
$25.06 is the 25th percentile. Wages below this are outliers.
$24.17 - $28.48
19% of jobs
The median wage is $31.62 / hr.
$28.48 - $32.78
14% of jobs
$32.78 - $37.09
6% of jobs
$37.09 - $41.40
3% of jobs
$41.40 - $45.71
9% of jobs
$47.33 is the 75th percentile. Wages above this are outliers.
$45.71 - $50.02
6% of jobs
$50.02 - $54.33
7% of jobs
$54.33 - $58.64
7% of jobs
$58.64 - $62.95
6% of jobs
$15
$37
$62
How much do desktop support manager jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for desktop support manager in Riverside, CA is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $50.14 per hour, depending on experience, location, and employer.
What is the difference between Desktop Support Manager vs Help Desk Supervisor?
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
What are some typical challenges faced by a desktop support manager and how can they be addressed?
Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.
What does a desktop support manager do?
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?
To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.
Is desktop support a good entry level job?
Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.
What does a desktop support manager do?
A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Riverside, CA?
The most popular types of Desktop Support jobs in Riverside, CA are:
What are popular job titles related to Desktop Support Manager jobs in Riverside, CA?
For Desktop Support Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Riverside, CA look for?
The top searched job categories for Desktop Support Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Support Manager jobs?
Cities near Riverside, CA with the most Desktop Support Manager job openings:
$29/hr
Full-time
Re-posted 10 days ago
Job description
OverviewHelp Desk Support Technician
Industry: Heavy Civil ConstructionLocation: Brea, CA (100% On-Site)Schedule: Monday-Friday, 8:00 AM-5:00 PMPay Rate: $29.00/hourDuration: Contract through the end of the yearTravel: None
Ready to hire ASAP!
Position OverviewOur client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity for someone who enjoys providing hands-on technical support, solving day-to-day IT issues, and delivering outstanding customer service in a collaborative office environment.
The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting skills, and a positive, service-oriented attitude. This position is available immediately.
 ResponsibilitiesResponsibilities- Provide day-to-day Help Desk support for end users
- Troubleshoot hardware, software, and peripheral issues
- Provision, configure, and deploy laptops and desktop computers
- Install, configure, and troubleshoot printers
- Create, modify, and maintain user accounts in Active Directory
- Respond to and resolve technical support requests in a timely manner
- Document support activities and maintain accurate records
- Deliver excellent customer service while assisting users with technical issues
- 2-4 years of Help Desk or Desktop Support experience
- Experience provisioning and configuring Windows laptops and desktops
- Working knowledge of Active Directory, including user account administration
- Experience supporting printers and common office hardware
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Friendly, professional, and customer-focused approach
- Ability to work independently and manage multiple priorities
- Experience working in a corporate office environment
- Familiarity with Microsoft Windows operating systems and Microsoft Office
- Exposure to ticketing systems is a plus