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Desktop Support Manager Jobs in Riverside, CA (NOW HIRING)

Insight Global

Desktop Support Techn II

Perris, CA · On-site

$25 - $30/hr

The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process. Day ... Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 ...

OSTechnical

Be Seen First

IT Support Level III Lead

Orange, CA · On-site

$38 - $48/hr

You will serve as the key escalation point and operational lead , bridging leadership with Helpdesk and Desktop Support teams. This position offers clear advancement into IT leadership/management

Tomra

Customer Support Manager - Americas

Irvine, CA · Remote

As our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service ...

Tomra

Customer Support Manager - Americas

Irvine, CA · On-site +1

$110K - $137K/yr

As our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service ...

McLane Company

Field IT Support Technician

Riverside, CA · On-site

$29 - $31/hr

Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices ... Organized, dependable, and able to manage multiple priorities. * This position requires the ability ...

Five Below

Support lead part time

Rialto, CA

$17.40/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Riverside, CA

Desktop Support Manager information

See Riverside, CA salary details

$15

$37

$62

How much do desktop support manager jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for desktop support manager in Riverside, CA is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $50.14 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Riverside, CA? The most popular types of Desktop Support jobs in Riverside, CA are:
What are popular job titles related to Desktop Support Manager jobs in Riverside, CA? For Desktop Support Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Riverside, CA look for? The top searched job categories for Desktop Support Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Support Manager jobs? Cities near Riverside, CA with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 59% Full Time, 38% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,494 per year, or $37.7 per hour.
Desktop Support Techn II

Desktop Support Techn II

Insight Global

Perris, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

Job description

Required Skills & Experience
• 1-3+ years of experience supporting end-user equipment within a warehouse/supply chain/logistics/fulfillment center
• Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment
Associate degree, bachelor’s degree or vocational training in a technical field of study
Job Description
Insight Global is looking for a Deskside Support Tech II for one of our clients in the logistics industry. This position is onsite 5 days a week in Perris, CA. The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process.



Day to day:
• Troubleshoot and resolve Tier 2 and 3 escalated technical issues
• Maintain and manage workload through computerized ITSM ticketing and tracking system
• Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
• Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
• Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook