Manhattan, NY · On-site
$30 - $35/hr
Manage incoming support requests through tickets, email, phone, voicemail, and walk-up support ... Perform desktop and server updates, patches, and security-related maintenance. * Manage and ...
Manhattan, NY · On-site
$30 - $35/hr
Manage incoming support requests through tickets, email, phone, voicemail, and walk-up support ... Perform desktop and server updates, patches, and security-related maintenance. * Manage and ...
Brooklyn, NY · On-site
$21.25 - $27/hr
Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...
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Brooklyn, NY · On-site
$21.25 - $27/hr
Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...
$80K - $82K/yr
Manage projects that fall within the Desktop Support team's area of responsibility * Coordinate with Infrastructure, Security, Development, and other IT teams to resolve issues and support ...
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$80K - $82K/yr
Manage projects that fall within the Desktop Support team's area of responsibility * Coordinate with Infrastructure, Security, Development, and other IT teams to resolve issues and support ...
White Plains, NY · On-site
... Augmentation and Managed Services * We are BigData Experts * We are Cloud Experts * We are ... Printers - Support all printers , support network configuration, driver installations and vendor ...
White Plains, NY · On-site
... Augmentation and Managed Services * We are BigData Experts * We are Cloud Experts * We are ... Printers - Support all printers , support network configuration, driver installations and vendor ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
New York, NY · Hybrid
$90K - $110K/yr
Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management * Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
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New York, NY · Hybrid
$90K - $110K/yr
Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management * Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
Morristown, NJ · On-site
$21 - $26.50/hr
The role involves setting up desktop equipment, imaging laptops, and managing support tickets. Responsibilities : • Assisting customers in an office environment and remotely using various tools and ...
Morristown, NJ · On-site
$21 - $26.50/hr
The role involves setting up desktop equipment, imaging laptops, and managing support tickets. Responsibilities : • Assisting customers in an office environment and remotely using various tools and ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
... Augmentation and Managed Services * We are BigData Experts * We are Cloud Experts * We are ... Printers - Support all printers , support network configuration, driver installations and vendor ...
... Augmentation and Managed Services * We are BigData Experts * We are Cloud Experts * We are ... Printers - Support all printers , support network configuration, driver installations and vendor ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
New York, NY · On-site
$50 - $55/hr
Hiring Help Desk/Desktop support specialist. PC Environment 4 days in office Midtown NYC and 1 day ... Under direction of the IT Support Manager: · Supporting PC/mobile devices/peripherals, to diagnose ...
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New York, NY · On-site
$50 - $55/hr
Hiring Help Desk/Desktop support specialist. PC Environment 4 days in office Midtown NYC and 1 day ... Under direction of the IT Support Manager: · Supporting PC/mobile devices/peripherals, to diagnose ...
Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...
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Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...
Newark, NJ · On-site
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Newark, NJ · On-site
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
White Plains, NY · On-site
$21 - $26.75/hr
Position Title: Desktop Support / Technician Location: 123 Main Street, White Plains, NY ... Asset Management / Disposal of Equipment. Skills: Minimum 4 years prior demonstrated experience ...
White Plains, NY · On-site
$21 - $26.75/hr
Position Title: Desktop Support / Technician Location: 123 Main Street, White Plains, NY ... Asset Management / Disposal of Equipment. Skills: Minimum 4 years prior demonstrated experience ...
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Quick apply
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Ticketing system, asset management, vendor coordination * Strong customer service and communication skills * Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
Parsippany Troy Hills, NJ · On-site
$20.25 - $25.75/hr
Desktop Support Technician Location: Parsippany, NJ Duration: 6+ months * Comfortable with core onsite support functions (4 years+ experience) such as hardware triage, imaging, deployments, device ...
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Parsippany Troy Hills, NJ · On-site
$20.25 - $25.75/hr
Desktop Support Technician Location: Parsippany, NJ Duration: 6+ months * Comfortable with core onsite support functions (4 years+ experience) such as hardware triage, imaging, deployments, device ...
$22 - $30/hr
Position Overview We are seeking a Desktop Support Technician to provide onsite technical support ... Ability to manage multiple priorities and provide timely support to end users. * Experience working ...
$22 - $30/hr
Position Overview We are seeking a Desktop Support Technician to provide onsite technical support ... Ability to manage multiple priorities and provide timely support to end users. * Experience working ...
$16.25 - $20.76
4% of jobs
$20.76 - $25.26
17% of jobs
$26.20 is the 25th percentile. Wages below this are outliers.
$25.26 - $29.77
19% of jobs
The median wage is $33.06 / hr.
$29.77 - $34.27
14% of jobs
$34.27 - $38.78
6% of jobs
$38.78 - $43.28
3% of jobs
$43.28 - $47.79
9% of jobs
$49.48 is the 75th percentile. Wages above this are outliers.
$47.79 - $52.29
6% of jobs
$52.29 - $56.80
7% of jobs
$56.80 - $61.30
7% of jobs
$61.30 - $65.81
6% of jobs
$16
$39
$65
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
The most popular types of Desktop Support jobs in Hackensack, NJ are:
For Desktop Support Manager jobs in Hackensack, NJ, the most frequently searched job titles are:
The top searched job categories for Desktop Support Manager jobs in Hackensack, NJ are:
Cities near Hackensack, NJ with the most Desktop Support Manager job openings:
$30 - $35/hr
Other
Posted 4 days ago
Our client, a global technology company, is seeking a Desktop Support Technician II.
Apply today for consideration!
Job Title: Desktop Support Technician II
Location: New York, NY (Onsite)
Duration: 12 months
Employment Type: W2 Contract
Pay Range: $30-35/h
We are seeking a Desktop Support Technician II to provide hands-on, on-site technical support to end users. This role will troubleshoot and resolve hardware, software, networking, and enterprise application issues across macOS and Windows 11 environments. The technician will also support workstation deployments, device lifecycle management, ticketing, asset inventory, and new hire/employee transitions.
Provide hands-on, on-site desktop support for end users.
Troubleshoot, repair, replace, and upgrade laptops, desktops, peripherals, and other computer hardware.
Provide Tier 1–2 support for desktop and enterprise applications, printing, email, connectivity, remote access, and hardware issues.
Manage incoming support requests through tickets, email, phone, voicemail, and walk-up support.
Log, prioritize, track, document, and resolve technical issues, escalating complex problems when necessary.
Perform workstation imaging, software installations, hardware upgrades, updates, and deployments.
Support new hire setups, employee terminations, workstation relocations, and loaner equipment programs.
Maintain hardware and software asset inventories and assist with equipment disposal.
Troubleshoot basic networking issues involving TCP/IP, DNS, DHCP, firewalls, and connectivity.
Assist with server room and network closet setup and maintenance.
Perform desktop and server updates, patches, and security-related maintenance.
Manage and complete assigned project deliverables while prioritizing multiple technical requests.
Maintain detailed technical documentation and provide effective follow-up to end users.
Technical degree or equivalent relevant IT work experience.
Hands-on, on-site desktop support experience.
Junior-to-intermediate experience troubleshooting macOS and basic Windows 11 environments.
Strong understanding of fundamental networking concepts, including TCP/IP, DNS, DHCP, and firewalls.
Experience with ticketing systems such as ServiceNow, Jira, or similar platforms.
Experience troubleshooting and deploying desktop hardware, software, and peripherals.
Strong customer service, communication, troubleshooting, and problem-solving skills.
Experience with Google Admin and Microsoft 365/O365 administration.
Exposure to MDM and directory services such as AirWatch/Workspace ONE, Intune, Jamf, and Active Directory.
Experience with Slack, Microsoft Teams, and Zoom.
Familiarity with server rooms, network closets, and basic infrastructure support.
Experience with asset management, workstation imaging, and device lifecycle management.
Interest in AI tools and applying AI solutions to improve day-to-day IT support workflows.
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Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
Recruiting and staffing services
51 - 200 Employees
New York, NY, US
2010
