Desktop Support Lead Jobs in Colorado (NOW HIRING)

Description -

At HP, we're reinventing how technology powers customer experiences. Our Advanced Compute Solutions organization is a fast-paced, innovative group focused on delivering cutting-edge solutions for customers worldwide. We foster a culture of inclusion, sustainability, and continuous learning-where your ideas can make a global impact.

Role Overview

As a System Manager for Desktop Workstations, you will lead a global cross-functional team to plan, design, and launch new Desktop Workstation products and their related options. You'll be the focal point for program success, driving alignment across product management, design, engineering, supply chain, quality, service and customer experience teams. Your leadership will directly influence HP's ability to deliver solutions that enhance customer outcomes while improving HP's operational efficiency.

Responsibilities

Manages and leads a program involving multiple functions and global project teams to drive the engineering development and implementation processes for new products and related options.

Leads the planning and execution of the Product Lifecycle while maintaining cross functional alignment of the program scope, schedule and budget for new products.

Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.

Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business and product information to alter or update schedule and resource plans to meet product requirements and program schedule milestones.

Manages program to ensure regulatory compliance, and safety practices are followed for new all new products.

Communicates program progress, escalations, and issue analysis to product stakeholders and ACS leadership; collaborates with management and cross functional teams to recommend and implement changes to product, processes, or business practices to resolve issues, produce solutions to ensure adherence to established product scope, schedule and cost targets.

Follows up on open actions that were observed during each program phase; ensures actionable items are tracked to closure.

Drives innovation and integration of new technologies and quality initiatives into projects and activities across the cross functional program team.

Customer First Mindset: Collaborates with product planning teams to define critical customer experiences. Documents and execute plans that deliver exceptional customer outcomes.

Cost Management: Identify and implement cost optimization strategies to improve margins. Partner with cost and program teams to meet targets.

Drives best practices through documentation control policies and procedures.

Leads and provides guidance and mentoring to less-experienced staff members.

Education & Experience Recommended

Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.

Preferred Certifications

PMP or similar project management certification

Knowledge & Skills

Automation/AI

Change Management

Computer Science

Continuous Improvement Process

JIRA

Kanban Principles

Manufacturing

Milestones (Project Management)

New Product Development

Process Improvement

Product Management

Project Engineering

Project Management

Project Planning

Project Schedules

Risk Management

Product Service

Supply Chain

Key Personal Skills

Effective global communicator with executive presentation skills

Self-starter, capable of working through ambiguity and driving changes

Capable and willing to lead global cross functional teams

Results orientated with strong growth mindset

Learning agility with bias toward continuous learning

Ability to comprehend complex situations and develop executive choice points

Digital fluency driven by a strong sense of curiosity

Customer First Mindset with the ability to influence cross-functional stakeholders

Impact & Scope

Leads and/or provides expertise to global cross functional new product planning and execution teams and may participate or lead unique business improvement initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Compensation and Benefits

The pay range for this role is$116,150.00 - 171,350.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP'sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"