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Desktop Support Lead Jobs in Colorado (NOW HIRING)

... Desktop support, Level 1 & 2 support, and managing the MSSP relationship • Own the Helpdesk and ... lead by setting an example. • Excellent interpersonal and communication skills are mandatory • ...

Service Desk Manager

Denver, CO · On-site

$55 - $65/hr

You will lead an enterprise support organization of approximately 25 employees while partnering ... Five to seven years of experience leading an IT service desk, help desk, desktop support, or ...

DIRECTOR, IT

Boulder, CO · On-site

$120 - $160/hr

... support leadership. * At least five years of management experience, including managing cross functional teams (e.g. network, desktop, applications, DevOps) * US citizenship required. * Ability to ...

This role will support both field and desktop-based tasks, depending on business needs. This ... For Lead Wetland Delineators: at least three of the five years' experience must be related to ...

Showing results 21-40

Desktop Support Lead information

See Colorado salary details

$15

$38

$63

How much do desktop support lead jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support lead in Colorado is $38.04, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $50.58 per hour, depending on experience, location, and employer.

How does a desktop support lead typically balance hands-on technical work with team leadership responsibilities?

As a Desktop Support Lead, you'll often split your time between resolving complex technical issues and overseeing your support team. While you may personally handle escalated tickets or guide troubleshooting for challenging problems, a significant part of your role involves mentoring team members, assigning tasks, and ensuring service levels are met. You'll also collaborate with IT managers to improve processes and participate in regular meetings to align support strategies with organizational goals. This balance requires strong organizational and communication skills, as well as the ability to prioritize effectively in a fast-paced environment.

What is a desktop support lead?

Desktop Support Leads are IT professionals responsible for overseeing a team of desktop support technicians who provide technical assistance to end users within an organization. They manage and resolve complex hardware, software, and networking issues, ensure timely support ticket resolution, and often train and mentor junior staff. Additionally, Desktop Support Leads coordinate with other IT teams to implement system upgrades and maintain security protocols. Their role is crucial in ensuring smooth day-to-day operations and minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a desktop support lead?

To thrive as a Desktop Support Lead, you need advanced knowledge of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant IT degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and enterprise management platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage a support team and deliver excellent customer service. These skills ensure efficient resolution of technical issues, smooth team operations, and high user satisfaction.

What is the difference between Desktop Support Lead vs Desktop Support Specialist?

AspectDesktop Support LeadDesktop Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentSupervises support team, manages escalationsProvides direct technical support to users
ResponsibilitiesLead support operations, coordinate team tasksResolve user issues, install hardware/software

The Desktop Support Lead typically oversees support teams and manages escalations, requiring leadership skills alongside technical knowledge. In contrast, the Desktop Support Specialist focuses on providing direct technical assistance to end-users. Both roles often share certifications like CompTIA A+ and work in similar environments, but the Lead has additional managerial responsibilities.

What are popular job titles related to Desktop Support Lead jobs in Colorado? For Desktop Support Lead jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Desktop Support Lead jobs in Colorado look for? The top searched job categories for Desktop Support Lead jobs in Colorado are:
Infographic showing various Desktop Support Lead job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,115 per year, or $38 per hour.

Senior Software Engineer, Windows/Desktop Applications - Boulder, CO, USA

Speechify

Boulder, CO • On-site

$134K - $168K/yr

Full-time

Re-posted 21 days ago


Job description

Mission

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies

What You'll Do
  • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++.
  • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
  • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
  • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
  • Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases.
  • Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions.
 
An ideal candidate should have

Required:

  • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
  • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
  • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
  • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
  • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
  • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
  • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
  • A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

  • Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
  • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
  • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
  • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
  • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
  • Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

  • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
  • A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker.
  • Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
  • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
  • A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

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Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.