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Desktop Support Engineer Night Shift Jobs (NOW HIRING)

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati, OH 45270 Position Overview: We are seeking a skilled Desktop Support Engineer with a minimum of 7 ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA · On-site

The Desktop Support Engineer follows established procedures, workflows, and tools to provide support and customer service for systems aiding patient care and Freeman Health System operations ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices ...

Modigent

Desktop Support Engineer

Waco, TX

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS/IT assets, including desktops, laptops, mobile devices ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Job Summary : 1872 Consulting is seeking a Desktop Support Engineer responsible for managing all aspects of the corporate desktop. The role involves software packaging, patch management, and ...

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How much do desktop support engineer night shift jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for desktop support engineer night shift in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is a desktop support engineer night shift?

A Desktop Support Engineer Night Shift job involves providing technical support and troubleshooting for desktops, laptops, software, and network issues during overnight hours. Responsibilities include resolving IT-related issues, managing system updates, and ensuring smooth operations for users in different time zones. This role requires strong problem-solving skills, familiarity with operating systems, and excellent communication to assist remote users effectively. Night shift engineers often work in IT support teams for global companies or organizations with 24/7 operations.

What are the typical challenges faced by a desktop support engineer during the night shift?

Working as a Desktop Support Engineer on the night shift often involves handling IT issues with fewer on-site resources and limited immediate support from other teams. You may be responsible for urgent troubleshooting, system monitoring, and responding to after-hours incidents that could directly impact business operations. The work requires a proactive approach, strong decision-making skills, and sometimes juggling multiple service requests simultaneously. Many night shift roles offer autonomy and develop your ability to resolve problems independently, which can be valuable for career progression in IT support. While the hours can be demanding, professionals in this role gain extensive hands-on experience handling complex technical issues in real-time.

What are the key skills and qualifications needed to thrive in the desktop support engineer night shift position, and why are they important?

To thrive as a Desktop Support Engineer Night Shift, you need expertise in troubleshooting hardware and software issues, knowledge of operating systems (Windows, macOS, Linux), and usually an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and standard IT protocols is commonly required. Strong problem-solving, clear communication, and the ability to work independently under minimal supervision are highly valued soft skills. These competencies are crucial for efficiently resolving technical issues overnight, minimizing downtime, and ensuring seamless IT operations for users in a 24/7 environment.

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Desktop Support Engineer Night Shift jobs near you
Infographic showing various Desktop Support Engineer Night Shift job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Cincinnati, OH • On-site

Humetis Group
See more jobs at Humetis Groupexternal

Contractor

Re-posted 13 days ago

Job description

Job Title: Desktop Support Engineer
Job Type: Onsite | 5 Days a Week
Duration: 7+ Months
Location: Cincinnati, OH 45270

Position Overview:
We are seeking a skilled Desktop Support Engineer with a minimum of 7 years of experience in desktop management and infrastructure services. This role requires hands-on technical expertise in troubleshooting hardware, software, and network issues, as well as providing end-user support for desktops, laptops, mobile devices, and peripherals. The ideal candidate will be proficient in Windows 10/11, O365, Active Directory, and ITIL-based service management.

Key Responsibilities:

  • Deliver break/fix support for desktops, laptops, and peripheral devices.

  • Install, configure, and re-image end-user devices including desktops, laptops, and mobile equipment.

  • Troubleshoot issues across Windows, Mac, and Android operating systems.

  • Execute hardware refresh cycles and manage user data migrations.

  • Provide remote and onsite technical support for local and global applications.

  • Resolve incidents and service requests within defined SLAs using ITSM tools like ServiceNow or Remedy.

  • Maintain and support printers, including setup, driver installation, and vendor coordination.

  • Create and maintain documentation (SOPs, knowledge base articles, configuration guides).

  • Coordinate with third-party vendors for hardware service and escalation.

  • Provide technical support for onsite/offsite meetings, events, and emergency response scenarios.

  • Collaborate with Level 3 teams on system maintenance, upgrades, and improvements.

  • Support VOIP systems, basic networking, firewall troubleshooting, and application installations.

  • Deliver second-level support and contribute to problem management processes per ITIL standards.

  • Administer O365, Active Directory, DNS, Group Policies, and firewall configurations.

Required Skills & Qualifications:

  • Minimum 7 years of experience in desktop support or IT infrastructure roles.

  • Strong proficiency in:

    • Windows 10/11, Mac OS, Android OS

    • Office 365 administration and troubleshooting

    • Active Directory, DNS, Group Policy

    • LAN/WAN, Wi-Fi configuration, VOIP

  • Experience with ITSM tools such as ServiceNow or Remedy.

  • Solid understanding of PC hardware, enterprise software, and printing technologies.

  • Excellent problem-solving skills and a strong customer service orientation.

  • Effective verbal and written communication skills.

  • Familiarity with ITIL practices and SLA-driven environments.

  • Ability to work independently and within a team.

  • Commitment to working onsite full-time (Monday to Friday).