ZipRecruiter

Log In

1

Desktop Support Associate Jobs in Spring, TX (NOW HIRING)

Foxconn Assembly LLC

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Diagnose and resolve common ITproblems, including desktop/laptop issues, printer malfunctions ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Kinder Morgan

Specialist- SCADA IT Associate

Houston, TX · On-site

$94K/yr

Desktop & End-User Support * Provide desktop support for control room and SCADA-related users ... Associate degree in Information Technology, Computer Science, Engineering Technology, or related ...

Harris Health System

IT Field Svcs Specialist I

Houston, TX · On-site

$24.34 - $31.04/hr

Associate Degree preferred. HDI Desktop Support Technician within 6 months of hiring. Work Experience : Minimum of 2 years' experience repairing and supporting IT equipment and software. SPECIAL ...

New

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

You will utilize your core skills in desktop and network support, along with premium expertise in ... associates. * Assist other departments includes IT Help Desk and auditing ICS IT software. ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

Comfortsystemsusa

IT Support Specialist

Houston, TX

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Spring, TX

Desktop Support Associate information

See Spring, TX salary details

$14

$20

$28

How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Spring, TX is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $22.02 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Spring, TX?

The most popular types of Desktop Support jobs in Spring, TX are:

What cities near Spring, TX are hiring for Desktop Support Associate jobs?

Cities near Spring, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,513 per year, or $20.9 per hour.

IT Support Technician

Foxconn Assembly LLC

Houston, TX • On-site

$20.50 - $28.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

IT Helpdesk technician
Location: Houston, TX 77064
Business Unit: CESBG
Job Classification: Non-Exempt
Job Summary:
The IT Helpdesk Technician will be the first point of contact for all IT-related issues,
providing prompt, courteous, and effective technical support to internal users. You'll be
responsible for diagnosing and resolving hardware, software, and network problems,
escalating complex issues when necessary. Your role is vital in maintaining user
productivity and ensuring our IT services align with Ingrasys' operational needs and global
IT standards.
RESPONSIBILITIES
  • First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
  • Troubleshooting & Resolution: Diagnose and resolve common ITproblems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems.
  • System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings.
  • User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems.
  • Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards.
  • Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues.
  • Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution.
  • IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practice
QUALIFICATOINS
  • 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector.
  • Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues
  • Familiarity with Active Directory for user and computer management, including password resets and group policy basics and backups
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN).
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users.
  • Strong interpersonal skills and a highly customer-service-oriented approach.
  • Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure.
  • Self-motivated with a strong desire to learn and adapt to new technologies and processes
EDUCATION
  • Associate's degree in information technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+).
WHY JOIN US
Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.

Apply