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Desktop Support Associate Jobs in Nevada (NOW HIRING)

Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals ... Associate degree in information technology, Computer Science, or a related field preferred. * 3+ ...

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals ... Associate degree in information technology, Computer Science, or a related field preferred. * 3+ ...

Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals ... Associate degree in information technology, Computer Science, or a related field preferred. * 3+ ...

Accounting Clerk

Las Vegas, NV

$17.75 - $22.75/hr

Provide support to the accounting department, in accordance with regulatory requirements and ... Associates or Bachelor's degree in accounting, finance or other related field preferred * 2+ years ...

New

Accounting Clerk

Las Vegas, NV

$17.75 - $22.75/hr

Provide support to the accounting department, in accordance with regulatory requirements and ... Associates or Bachelor's degree in accounting, finance or other related field preferred * 2+ years ...

New

Accounting Clerk

Las Vegas, NV · On-site

$17.75 - $22.75/hr

Provide support to the accounting department, in accordance with regulatory requirements and ... Associates or Bachelor's degree in accounting, finance or other related field preferred * 2+ years ...

New

Showing results 21-40

Desktop Support Associate information

See Nevada salary details

$16

$23

$32

How much do desktop support associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for desktop support associate in Nevada is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a Desktop Support Associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by Desktop Support Associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What does a Desktop Support Associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.
What are the most commonly searched types of Desktop Support jobs in Nevada? The most popular types of Desktop Support jobs in Nevada are:
What cities in Nevada are hiring for Desktop Support Associate jobs? Cities in Nevada with the most Desktop Support Associate job openings:
Executive IT Support

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Sierra Nevada Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

12th of 63 rated aerospace companies


Job description

The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive users have seamless access to technology and efficient resolution of IT issues, maintaining productivity and strategic operations. The Specialist will troubleshoot, resolve, and escalate technical problems while providing exceptional customer service.
As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Key Responsibilities:
  • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
  • Install, configure, and maintain hardware and software for executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
  • Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
  • Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
  • Maintain confidentiality and security of all executive communications and data.
  • Train and assist executives in using new technology and software applications.
  • Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
  • Document and update technical procedures and support actions.
  • Assist in the implementation of new technologies and systems for executive use.

Qualifications You Must Have:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
  • Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
  • Certification in CompTIA A+, Network+, or equivalent.

Qualifications We Prefer:
  • Experience in the Aerospace and Defense industry.
  • Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
  • Familiarity with enterprise-level security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.
Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

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