ZipRecruiter

Log In

1

Desktop Support Associate Jobs in Nevada (NOW HIRING)

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Associate degree in related field Responsibilities / Functional General Duties * Receive, log, and ... Troubleshoot and coordinate resolution to desktop communication problems, networking and remote ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Associate degree in related field Responsibilities / Functional General Duties * Receive, log, and ... Troubleshoot and coordinate resolution to desktop communication problems, networking and remote ...

Sierra Nevada Corporation

IT Support Technician II

Sparks, NV · On-site

$22 - $30.25/hr

The IT Support Technician II provides advanced technical support for desktop/laptop computers and ... Associate's degree in a related field of study. * 1+ years of relevant experience. * Relevant ...

ISC2

Customer Experience Associate

Carson City, NV

$16.25 - $21.50/hr

Your support of the unique perspectives and experiences shared by our global cybersecurity ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...

next page

Showing results 1-20

People also search for

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Nevada

Desktop Support Associate information

See Nevada salary details

$16

$23

$32

How much do desktop support associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for desktop support associate in Nevada is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a Desktop Support Associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by Desktop Support Associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What does a Desktop Support Associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.
What are the most commonly searched types of Desktop Support jobs in Nevada? The most popular types of Desktop Support jobs in Nevada are:
What cities in Nevada are hiring for Desktop Support Associate jobs? Cities in Nevada with the most Desktop Support Associate job openings:
Peer Support Specialist - SSVF

Peer Support Specialist - SSVF

Salvation Army

North Las Vegas, NV • On-site

$16.25 - $21/hr

Full-time

Posted 28 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 343 frontline employees who took The Breakroom Quiz

472nd of 679 rated non-profit organizations

Job description

LOCATION: Las Vegas - Owens Campus
STATUS: Full Time/ Non-Exempt
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
  • High school diploma or equivalent required; Associate degree preferred
  • Must have lived experience with homelessness, military service, or recovery from substance use disorder
  • Certification or training as a peer support specialist preferred.
  • Experience working with veterans, homeless, or at-risk populations preferred.
  • Strong interpersonal and communication skills.
  • Ability to engage, motivate, and support individuals facing complex life challenges.
  • Proficient in basic computer skills, including data entry and Microsoft Office.
  • Valid Driver's License, clean driving record, and access to a registered and insured vehicle for client visits. Mileage reimbursement provided, company vehicles available for client transport.
  • Must be able to successfully pass a criminal background check.

POSITION SUMMARY:
The Peer Support Specialist for the Supportive Services for Veteran Families (SSVF) program reports directly to the SSVF Program Manager. This position provides emotional and practical support to veterans and their families, drawing on lived experience to build trust, encourage engagement, and promote stability. The Peer Support Specialist works collaboratively with case management staff to assist clients in navigating housing and support services.
RESPONSIBILITIES:
  • Provide individualized peer support to veterans and their families, promoting recovery, self-sufficiency, and long-term housing stability
  • Utilize lived experience professionally and appropriately to build trust, foster engagement, and encourage participation in services.
  • Assist clients in accessing community resources, including housing, healthcare, and supportive services.
  • Collaborate closely with case managers and team members to ensure coordinated and effective delivery
  • Conduct outreach and engagement efforts in a variety of settings, including shelters, encampments, community locations, and other high-risk or unsheltered environments
  • Provide support during crisis situations by offering emotional support and connecting clients to emergency services and resources
  • Assist with team response efforts during community events and extreme weather conditions
  • Accurately document peer interactions, services provided, and client progress in program databases (e.g., HMIS) in accordance with agency standards
  • Maintain strict confidentiality and adhere to professional boundaries at all times
  • Attend and actively participate in team meetings, training, and supervision sessions
  • Support program operations by completing additional duties and special projects as assigned

This position has access to confidential and private information. This position is subject to grant funding; however, if the funding ends, the position may be eliminated. It is essential that confidentiality and privacy be observed.
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms continuously. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Must have the ability to operate a telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

View All Salvation Army Jobs

Apply