Desktop Services Manager Jobs in Decatur, IL (NOW HIRING)

Network Technician
Req ID: NETWO013969
Job Title: Network Technician
Location: 303 BROADWAY STREET, LINCOLN, IL 62656
Union: IBEW 0051 - CBA 019
Hiring Manager: Craig Dickens
# of Openings: 1
Posting Dates: 4/17/26-4/24/26
Wage Range: $20.11 - $40.27 per hour
Summary:
Installs, maintains and/or repairs central office switching and associate equipment in a safe and efficient manner. Installs and maintains DSOs, T1s, PRIs, DS3s, and Ethernet circuits. Also, responsible for maintenance and care of CO batteries and Rectifiers. Must be available for 24X7 callouts and emergency situations including holidays.
General Duties:
Duties include, but are not limited to, the following:
• Driving: Moderate
• Travel: Moderate
• Diagnose and repair faults in digital central office equipment
• Repair, test, run jumpers and verify connections on Main Distribution Frame (MDF)
• Install, maintain, update and document special circuits and facilities
• Install, maintain and repair Central office Equipment that provides Voice Data, ISDN Circuits, XDSL, Video, VoIP and Data Networking
• Become familiar with/learn the operation of equipment and technologies (existing and new)
• Work with field technicians to test and resolve customer problems, provide information to complete jobs, work orders and service orders, coordinate with assignments as needed
• Process repair and return of electronic circuit cards/equipment
• Interface with internal/external customers in a professional manner to coordinate and disseminate information to complete job assignments and attain service objectives
• Support and actively participate in promotion of company products and services
• Works independently and urgently while being a team player
• Looks at current processes and procedures and provides input to improve the result
• Building security and housekeeping
• Aids and assist other departments and contractors as required
• Performs all other duties/assignments as required by supervisor
Basic Qualifications:
• High School Diploma or equivalent
• Experience in telecommunications and Central Office
• Basic keyboard and software skills
• Basic Math Skills
• Must be proficient at installing, maintaining and repairing central office equipment
• Must have basic knowledge of NTI, DMS, host and remote product line, T-carrier, fiber optic and special circuits
• Must have basic knowledge of voice Data, ISDN Circuits, DSL, Video and Data Networking Products
• Some markets may require basic knowledge of 5ESS, GTD-5 AND DWDM transport
• Network+ and A+ certification preferred
• Ability to work independently and desire to work 'face-to-face' with customer
• Must have successfully completed AC/DC & Basic Electronics/Digital Electronics screening or have equivalent certification
• Valid driver's license and satisfactory driving record; CDL preferred
• Must be available for flexible scheduling, holidays, after hours, call-outs and emergency situations 24/7
• TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
Must be able to lift up to 50 pounds; must be able to distinguish colors; must be able to sit and/or stand for extended periods on a regular basis, bending and stooping will be required occasionally; must be able to work aloft from a ladder; must be able to work in confined spaces and isolated areas; ability to work outdoors in adverse weather conditions; good oral and written communication skills
Tools and Equipment Used:
• Hand tools
• Loop care
• 4-TEL
• Laptop/Desktop
• OTDR
• Light meter
• Ethernet test set
• Various other testing equipment
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.