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Desktop Services Engineer Jobs (NOW HIRING)

Yantran LLC

Desktop Engineer

Greensboro, NC · On-site

Desktop Engineer III Location: Greensboro, NC The Desktop Technician III designs, implements, and ... Maintains desktop management services such as remote control utilities, software distribution, and ...

Yantran LLC

Desktop Engineer III

Greensboro, NC · On-site

Desktop Engineer III Location: Greensboro, NC The Desktop Technician III designs, implements, and ... Maintains desktop management services such as remote control utilities, software distribution, and ...

James Hardie

Desktop Engineer

Chicago, IL · On-site

The ideal candidate is a motivated self-starter with foundational IT knowledge, strong customer service skills, and a desire to grow within desktop engineering and endpoint management disciplines.

James Hardie

Desktop Engineer

Chicago, IL

The ideal candidate is a motivated self-starter with foundational IT knowledge, strong customer service skills, and a desire to grow within desktop engineering and endpoint management disciplines.

James Hardie

Desktop Engineer

Chicago, IL

The ideal candidate is a motivated self-starter with foundational IT knowledge, strong customer service skills, and a desire to grow within desktop engineering and endpoint management disciplines.

James Hardie

Desktop Engineer

Chicago, IL

The ideal candidate is a motivated self-starter with foundational IT knowledge, strong customer service skills, and a desire to grow within desktop engineering and endpoint management disciplines.

Mastech Digital

Desktop Support Specialist

Minot, ND · On-site

$22 - $28/hr

We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We ... Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or ...

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How much do desktop services engineer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for desktop services engineer in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Services Engineer, and why are they important?

To thrive as a Desktop Services Engineer, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS), and a background in IT support or computer science. Familiarity with remote management tools, ticketing systems, and certifications like CompTIA A+ or Microsoft MCSA are typically required. Excellent communication, patience, and customer service skills help build trust and effectively resolve end-user issues. These abilities are crucial for maintaining efficient IT operations and ensuring a seamless user experience across the organization.

What are some common challenges a Desktop Services Engineer faces when supporting a large, diverse user base?

Desktop Services Engineers often encounter challenges such as managing and prioritizing a high volume of support tickets, adapting to rapidly changing technology environments, and assisting users with varying levels of technical expertise. They must balance quick problem resolution with thorough documentation, all while maintaining strong communication with both end-users and IT colleagues. Staying current with new software updates and security protocols is also essential to effectively support the organization and minimize downtime.

What are Desktop Services Engineers?

Desktop Services Engineers are IT professionals who manage, maintain, and support an organization's desktop computing environment. They are responsible for installing, configuring, and troubleshooting hardware and software on desktop computers, laptops, and other end-user devices. Additionally, they provide technical support to users, ensure security updates are applied, and assist with system upgrades or migrations. Their role is essential in keeping business operations running smoothly by resolving technical issues quickly and efficiently.
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Desktop Services Engineer jobs near you
Infographic showing various Desktop Services Engineer job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.

Desktop Engineer

Yantran LLC

Greensboro, NC • On-site

Other

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role: Desktop Engineer III
Location: Greensboro, NC
The Desktop Technician III designs, implements, and maintains desktop infrastructure solutions, ensuring effective functionality and security. Working under limited supervision, this role addresses complex computer issues related to the organization's desktop services and provides timely troubleshooting and resolution to minimize disruptions.
Essential Job Functions
Provides technical support to end-users by troubleshooting and resolving desktop-related issues promptly and efficiently.
Documents and manages the setup and relocation of desktop technologies,
resolving complex break/fix issues.
Maintains desktop management services such as remote control utilities, software distribution, and virus protection.
Records user tickets and inquiries, providing prompt support to enhance user productivity and experience.
Supports the installation, configuration, and maintenance of desktop hardware and software, including operating systems, applications, and peripherals so users have functioning desktop applications and can properly carry out their work responsibilities.
Performs routine maintenance tasks, such as system updates, patches, and software installations to ensure optimal performance and security of desktop systems.
Sets up and configures user accounts, profiles, and permissions, as well as assists with user onboarding and offboarding processes to ensuring access control, data security, and smooth transitions for new and departing users.
Collaborates with the IT team to implement and maintain desktop security measures, including antivirus software, firewalls, and encryption protocols to protect sensitive data and prevent security breaches.
Collaborates with stakeholders to assess, plan, and deploy new technologies that ensure compatibility, security, and optimal performance for the organization.
Performs other duties as reasonably required or assigned.
Education Requirements
High School Diploma
The pay range for this role is *** - *** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
"*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
."

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