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Desktop Manager Jobs in Rome, GA (NOW HIRING)

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Desktop Manager information

See Rome, GA salary details

$21K

$83.6K

$126.1K

How much do desktop manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for desktop manager in Rome, GA is $83,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Rome, GA? For Desktop Manager jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Rome, GA look for? The top searched job categories for Desktop Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Desktop Manager jobs? Cities near Rome, GA with the most Desktop Manager job openings:

IT Support Technician - Night Shift

HANWHA Q CELLS USA INC

Dalton, GA • On-site

$19 - $26/hr

Full-time

Posted 8 days ago


Job description

Job Summary:
Hanwha Q CELLS USA INC is seeking an IT Support Technician to provide technical assistance and support for computer systems, hardware, and software. The role involves troubleshooting and repairing IT assets, providing help desk support, and maintaining communication with users regarding their support requests.
Responsibilities:
• Deploy, maintain, troubleshoot, and repair IT assets including desktop computer systems and peripherals, software applications, laptops, printers, tablets, smartphones, etc.
• Provide help desk support to all MS Windows users related to hardware, software, and network connectivity issues; diagnose, test, and repair of hardware and software issues.
• Run diagnosis on infrastructures (servers, network, and database) to identify troubles, and suggest and execute solutions.
• Monitor and execute solutions for the communication issues between MES (Manufacturing Execution System) and equipment.
• Receive and document all user support requests in the designated help desk work order system; maintain communication with end-users and supervisor regarding work order activity; update/close work orders in a timely manner.
• Escalate technical support issues to appropriate technical staffs as needed.
• Provide IT resource support and trainings for the employees.
• Contribute to the maintenance of the IT assets, database, and the help desk work order system.
• Prepare and maintain IT service documentation, statistics, and reports.
• Adhere to the policies and procedures of Hanwha Q CELLS.
• Perform other duties and special projects, as assigned by management.
Qualifications:
Required:
• An associate’s degree in related field
• Proficiency in Microsoft Office and Windows OSs (from Windows 7 to the latest edition)
• Strong knowledge of IT hardware, software, and network
• Proven track record of providing outstanding customer service
• Able to stand and walk the production area, and lift items up to 50 pounds
• Able to tolerate a fast-paced work environment in areas that are not climate controlled
• Assertive, able to cope with pressure, a team player
Preferred:
• Experience with an enterprise desktop management system (SCCM or JAMF Casper Suite) and/or experience supporting enterprise systems such as Microsoft Exchange, Active Directory, Cisco telephony, and VMware
• Experience with hardware troubleshooting; simple repairs; web/desktop publishing; smartphones; network printing; viruses/spyware; wireless; IP; and telephony systems, all beneficial
• Certification in A+, Network+, Microsoft Desktop Support
• Demonstrated excellent verbal and written communication skills
• Able to work night shifts
Company:
Today, the world has come to realize that practical solutions can be found in eco-friendly energy sources that could dramatically reduce the pace of climate change. Founded in 2019, the company is headquartered in Dalton, Georgia, US, , with a team of 501-1000 employees. The company is currently Late Stage.