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Desktop Manager Jobs in Rio Rancho, NM (NOW HIRING)

NannyPod

State Area Manager - New Mexico

Albuquerque, NM · On-site

$48K - $75K/yr

Managers review, approve and sharenanny candidatesin their area. * Managers interview ... Laptop /Desktop Benefits NannyPod OffersExcellent Benefits * 250 Sharesperquarter in NannyPod USA ...

SYOXSA, Inc.

Branch Manager

Albuquerque, NM · On-site

$65K - $75K/yr

... Business Management, Distribution Management, or Sales experience, managing 4 or more people ... balance • Desktop (Laptop if needed) • Company cell phone • Training + Company Paid ...

The Salvation Army

Store Manager

Albuquerque, NM · On-site

$16/hr

Minimum of three months as a manager trainee or similar experience * Experience scheduling staff ... Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to ...

Salvation Army

Store Manager

Albuquerque, NM · On-site

Minimum of three months as a manager trainee or similar experience * Experience scheduling staff ... Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to ...

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Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Rio Rancho, NM

Desktop Manager information

See Rio Rancho, NM salary details

$19.8K

$78.6K

$118.5K

How much do desktop manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for desktop manager in Rio Rancho, NM is $78,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,800.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Rio Rancho, NM? For Desktop Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Rio Rancho, NM look for? The top searched job categories for Desktop Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Desktop Manager jobs? Cities near Rio Rancho, NM with the most Desktop Manager job openings:
Desktop Manager jobs near you
IT Support Specialist (EITSAB)

IT Support Specialist (EITSAB)

Bohannan Huston Inc.

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Job Title: IT Support Specialist
Location: Albuquerque, NM
Build a Meaningful Career with Impact
Bohannan Huston is currently recruiting for an ambitious IT Support Specialist to work in a dynamic, team-based environment in our EnvisionIT Solutions Group in the Albuquerque, NM office.
Your Role & Responsibilities
The successful candidate will have demonstrated knowledge and expertise in handling service requests at a Managed Services Provider's Help Desk, and completing projects related to workstations, servers, printers, networks and vendor specific applications. As an IT Support Specialist in the EnvisionIT group, you would likely be involved in numerous tasks that would include handling project management of client system upgrades, inbound support calls, providing remote desktop support, configuring desktop PCs, and working with clients to resolve everyday IT support issues. Experience in Managed Service Provider (MSP) environments is a plus.
Customer service experience should include:
  • Microsoft Desktop Operating System Support (Windows, 10, 11)
  • Microsoft Server Operating System Support (Server 2016, 2019, 2025)
  • Microsoft Active Directory, DNS and DHCP support
  • Microsoft Hyper-V Support (Configuration and Implementation)
  • Firewall Configuration and Support (SonicWALL experience a plus)
  • Microsoft 365 Support
  • Microsoft Office Desktop Application Support
  • Malware and Anti-Virus Support
  • Remote Support Tools
  • VoIP Technology - FreePBX, Shortel, etc. - experience a plus
  • Proficiency in Networking Protocols and VLAN configuration
  • CCNA, MCSA, MCP, CompTIA, and/or other industry certification is preferred.

What We Are Looking For
  • You have 3 - 5 years applicable experience or equivalent relevant experience. A Bachelor's and/or Associate's degree in a related field is preferred.
  • You have exceptional technical and interpersonal skills.
  • You are customer service oriented.
  • You can work in a fast-moving environment supporting small to mid-sized business clients.
  • You can work independently to resolve network, server, desktop and application issues.
  • You can assist small business clients with applications, connectivity, training and problem solving.
  • You have strong written and verbal communication skills.
  • You can lift and move equipment weighing as much as 50lbs.
  • You must have a valid driver's license and be willing to travel locally during the workday.

Technologies You Will Work With & Learn
  • ConnectWise PSA
  • Ninja RMM
  • Axcient Backup and Business Continuity
  • EDR Solutions
  • Cyber Security SASE
  • MXDR

Why Choose Bohannan Huston (EnvisionIT Solutions)?
At EnvisionIT Solutions, we are passionate about helping clients succeed through proactive Managed IT Services, advanced cybersecurity, and trusted strategic guidance. We have built a workplace culture centered on excellence, accountability, collaboration, and continuous improvement. Team members at EnvisionIT Solutions have the opportunity to grow their careers, expand their skills, and make a meaningful impact while working alongside a talented team dedicated to delivering exceptional client experience.
Why Albuquerque, New Mexico?
Albuquerque is a city rich in innovation, outdoor adventure, and cultural diversity. Ranked as one of the friendliest and most bikeable cities in the U.S., Albuquerque offers affordable living, a thriving professional community, and 300+ days of sunshine.
What We Offer
  • Professional Development - Access to mentorship, training, and hands-on technical experience.
  • Work-Life Balance - Three weeks of flexible leave plus an additional week off during the winter break to support personal and professional well-being.
  • Comprehensive Benefits - Medical, dental, and vision insurance, plus an HSA with company contributions.
  • Financial Security - A 401(k) retirement plan with a competitive company match.
  • Award-Winning Workplace - Recognized as a Top Workplace and ENR Top 500 Firm since 1998.

Take the Next Step in Your Career
If you are excited to join a collaborative team, and develop your skills in a supportive environment, we encourage you to apply today!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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