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Desktop Manager Jobs in Rio Rancho, NM (NOW HIRING)

The Salvation Army

Store Manager

Albuquerque, NM

$16/hr

Minimum of three months as a manager trainee or similar experience * Experience scheduling staff ... Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to ...

Enlyte

Bilingual Field Case Manager

Albuquerque, NM

$73K - $83K/yr

... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ... As a Field Case Manager, you will work closely with treating physicians/providers, employers ...

Enlyte

Bilingual Field Case Manager

Albuquerque, NM · On-site

$73K - $83K/yr

... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ... As a Field Case Manager, you will work closely with treating physicians/providers, employers ...

Nusenda

Network System Administrator

Albuquerque, NM · On-site

$67.90K - $91.60K/yr

... desktop environment, storage area network, active directory, cloud technologies, server and file backups, and endpoint management. You'll maintain accurate documentation and assist in ongoing ...

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Desktop Manager information

See Rio Rancho, NM salary details

$19.8K

$78.6K

$118.5K

How much do desktop manager jobs pay per year?

As of May 31, 2026, the average yearly pay for desktop manager in Rio Rancho, NM is $78,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are popular job titles related to Desktop Manager jobs in Rio Rancho, NM? For Desktop Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Rio Rancho, NM look for? The top searched job categories for Desktop Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Desktop Manager jobs? Cities near Rio Rancho, NM with the most Desktop Manager job openings:
Desktop Manager jobs near you
Store Manager

Store Manager

The Salvation Army

Albuquerque, NM

$16/hr

Full-time

Posted 20 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

464th of 667 rated non-profit organizations

Job description

LOCATION: Albuquerque Thrift Store

STATUS: Full-Time/Non-Exempt

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS

  • Minimum of two years supervisory experience
  • Minimum of three months as a manager trainee or similar experience
  • Experience scheduling staff
  • Must have people skills and organizational skills
  • Demonstrated ability to merchandise product and to produce effective sales
  • Ability to work with the public in a professional manager
  • Ability to mentor and train beneficiaries
  • Customer service mindset
  • Team player with a spirit of cooperation and work with all others towards goals set by management
  • Valid in-state driver’s license, with a clean MVR
  • Employment contingent upon successful completion of a background check

RESPONSIBILITIES

  • Supervise staff with respect to performance of duties to ensure compliance with directives and guidelines.
  • Evaluate employee’s performance at the appropriate time – after 90 days, then at each anniversary
  • Ensure smooth running of all store operations – from customer relations to stocking of new product
  • Ensure store always looks neat and clean, free of debris and very presentable
  • Follow all daily income handling procedures, including POS procedures, policies for counting and banking income.
  • Ensure current work schedules are posted at the store and sent to administrative office.
  • Ensure timecards are accurate, signed, and submitted in a timely manner.
  • Work with staff to ensure all sales associate responsibilities are accomplished, engaging in that process also
  • Be creative in setting up promotional and sales displays
  • Make achieving higher sales a continual process, encouraging staff and thereby making it a team effort
  • Continue to learn from other companies better and/or best way of marketing and making more sales
  • Answer customer questions or concerns with courteousness
  • Ensure all mark-down and rag-out policies are adhered to.
  • Ensuring all truck deliveries are performed with appropriate manifest, signing same
  • Ensure OSHA guidelines are followed.
  • Responsible for promptly reporting to immediate supervisor all accidents, personal injury, or property damage
  • Act as personal representative of The Salvation Army, supporting its mission, treat all customers and/or donors courteously
  • Assist sorters, warehouse workers and truck drivers with their duties when deemed necessary and assigned by the thrift store manager
  • Handle other duties as may be deemed necessary and assigned by your supervisor for the efficient operation of the Thrift Store

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally help to lift and/or move up to 75. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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