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Desktop Manager Jobs in Rancho Cucamonga, CA (NOW HIRING)

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices ... Inventory management of IT assets including asset auditing * Ability to research and follow ...

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... management of IT assets including asset auditingAbility to research and follow appropriate KB ...

Artech Information System LLC

DESKSIDE SUPPORT

Orange, CA · On-site

$21.75 - $27.50/hr

Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. provide remote O365 on workstations and mobile devices which would include ...

Esri

QA Product Engineer I - Desktop Editing

Redlands, CA · On-site

$70K - $109K/yr

Manage and maintain the automation of new and current tests through various test harnesses (MVVM ... Hands-on software testing experience with client-server desktop applications * Strong analytical ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Rancho Cucamonga, CA

Desktop Manager information

See Rancho Cucamonga, CA salary details

$21.5K

$85.4K

$128.8K

How much do desktop manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for desktop manager in Rancho Cucamonga, CA is $85,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $97,600.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Rancho Cucamonga, CA? For Desktop Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Desktop Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Desktop Manager jobs? Cities near Rancho Cucamonga, CA with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support w/ Macintosh Experience

nscglobal, usa

Anaheim, CA • On-site

Full-time

PTO

Re-posted 29 days ago

Job description

Company Description
nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York. Please review our website at www.nscglobal.com for more information on our organization.
Job Description
POSITION: Desktop Support Technician
JOB TYPE: Direct Hire
START DATE: IMMEDIATELY
LOCATION: Anaheim, CA
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associates degree in a related area or 1 - 3 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.
Qualifications
Position Description:
  • Provides on-site and remote technical service support, installation, configuration and problem resolution in PC /Network environments.
  • Experience with Macintosh
  • Experience with upgrading from Windows 7 to 10
  • Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems.
  • Diagnoses mechanical, hardware, software and system failures using established procedures.
  • Determines most cost effective repair resolution to minimize customer downtime.
  • Act as the primary provider of technical support to desktop and laptop computer users for hardware, OS, and application issues to Executive/Financial Level customers.
  • Monitor and update help desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.
  • Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress.
  • Evaluate current processes, procedures, and technology with an emphasis on identifying methods of improving effectiveness in providing support to customers.
  • Coordinate support and repair activities with select third party vendors.

Skill/Ability Knowledge:
Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Must be a proficient user of personal computer tools for word processing, decision support and communication. Must be skilled in problem solving techniques and supporting financial customers.
Proficiency in the following areas - Networking, VPN, Wireless. Customer Service, Ticketing system applications and multi-tasking.
Mental: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full time, direct hire. Includes benefits, paid time off.

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