... and remote environments. * Manage IT ticketing, order management, inventory tracking, system delivery, and support. * Oversee patching for servers, desktops, laptops, printers, peripherals, and ...
Quick apply
... and remote environments. * Manage IT ticketing, order management, inventory tracking, system delivery, and support. * Oversee patching for servers, desktops, laptops, printers, peripherals, and ...
Remote Insurance Agent
Fontana, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Fontana, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Quick apply
Remote Insurance Agent
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Remote Insurance Agent
Rancho Cucamonga, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Rancho Cucamonga, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Victorville, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Victorville, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Corona, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Corona, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Fullerton, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Fullerton, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Moreno Valley, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Moreno Valley, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Pomona, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Pomona, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Ontario, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Ontario, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Riverside, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Riverside, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
El Monte, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
El Monte, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Rialto, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Rialto, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Sales Executive - Remote
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Quick apply
Sales Executive - Remote
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Remote Insurance Agent
West Covina, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
West Covina, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Anaheim, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Anaheim, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Insurance Agent
Orange, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Insurance Agent
Orange, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Business Development Representative
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Quick apply
Remote Business Development Representative
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Remote Benefits Sales Rep
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Quick apply
Remote Benefits Sales Rep
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Remote Life Insurance Agent
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Quick apply
Remote Life Insurance Agent
San Bernardino, CA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
New
Remote Desktop Support Manager information
See Rancho Cucamonga, CA salary details
$15.23 - $19.45
4% of jobs
$19.45 - $23.67
17% of jobs
$24.55 is the 25th percentile. Wages below this are outliers.
$23.67 - $27.89
19% of jobs
The median wage is $30.98 / hr.
$27.89 - $32.11
14% of jobs
$32.11 - $36.33
6% of jobs
$36.33 - $40.55
3% of jobs
$40.55 - $44.78
9% of jobs
$46.36 is the 75th percentile. Wages above this are outliers.
$44.78 - $49
6% of jobs
$49 - $53.22
7% of jobs
$53.22 - $57.44
7% of jobs
$57.44 - $61.66
6% of jobs
$15
$36
$61
How much do remote desktop support manager jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for remote desktop support manager in Rancho Cucamonga, CA is $36.97, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $49.13 per hour, depending on experience, location, and employer.
What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?
| Aspect | Remote Desktop Support Manager | Remote Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center Analyst, ITIL | CompTIA A+, Microsoft Certified: Modern Desktop Administrator |
| Work Environment | Supervises support teams, manages workflows, oversees support operations | Provides technical support, troubleshoots remote desktop issues, assists end-users |
| Industry Usage | IT support departments, managed service providers | IT help desks, technical support centers |
The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.
What are some common challenges faced by remote desktop support managers and how can they be addressed?
Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.
What are the key skills and qualifications needed to thrive as a remote desktop support manager?
To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.
What does a remote desktop support manager do?
A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Rancho Cucamonga, CA? For Remote Desktop Support Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Remote Desktop Support Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Remote Desktop Support Manager jobs? Cities near Rancho Cucamonga, CA with the most Remote Desktop Support Manager job openings:
Contractor
Medical, Dental, Vision, Life, Retirement
Re-posted 25 days ago
Job description
Description:
Hybrid 3 days onsite in Anaheim, CA
Our client seeks a Manager of the IT Service Desk to lead end user computing, collaboration, and back office systems across branch, corporate, and remote locations. The role manages help desk operations, system upgrades, patching, monitoring, backups, inventories, and reporting. It ensures audit and security requirements for file systems, email, network access, and endpoint systems. The manager coordinates design and planning for desktop, server, and mobile upgrades, supports video conferencing and collaboration, and oversees critical infrastructure including Active Directory, anti-ransomware backups, Office 365, and physical asset inventory. The position leads a team of approximately 20 with support from an assistant manager, provides 24/7 escalation coverage, and coordinates with internal IT support teams and a division that manages infrastructure for other credit unions. Travel to Pasadena 1–2 times per month and occasional branch visits will be required.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $133,275.00 to $170,000.00/hr. w2
JN -062026-107354
Responsibilities:- Balance operational activities, strategic work, and project management across multiple concurrent initiatives.
- Lead teams for end user computing, collaboration, remote access, and back office systems including Office 365 and branch platforms.
- Monitor and manage branch systems such as CFD, Card Wizard, ITC, and check printing/scanning.
- Own troubleshooting, resolution, and communication for employee, executive, and board member issues in office and remote environments.
- Manage IT ticketing, order management, inventory tracking, system delivery, and support.
- Oversee patching for servers, desktops, laptops, printers, peripherals, and network-connected devices.
- Define file sharing, collaboration, communication, and printing solutions.
- Participate in project planning for end user computing upgrades and rollouts.
- Own storage platforms including Dell/EMC and Pure for Tier 1 application hosting, databases, and servers.
- Oversee backup jobs, monitoring, restores, and escalation for business-critical applications.
- Manage projects, upgrades, and software licensing for end user and back office systems and vendors.
- Run RFPs, cost analysis, and vendor recommendations.
- Implement ITIL-based practices to improve operations maturity and customer-centric support.
- Stay current on end user, collaboration, and back office technologies and advise on productivity tools.
- Define and approve access to information resources with HR, Information Security, and Data Owners.
- Prepare and monitor budgets, resources, recurring tasks, and report on variances.
- Train, coach, develop, and supervise staff and assistant managers.
- Escalate for timely problem resolution to ensure high availability for employee and branch systems.
- Oversee application upgrades, testing, and releases with development and production teams.
- Identify and implement efficiency improvements for collaboration and communications processes.
- Maintain system and operational documentation including diagrams, procedures, and service tools.
- Publish operational procedures on internal portals and assist with disaster recovery testing and documentation.
- Data center experience, including management exposure.
- MSP or MSO environment experience.
- Strong hands-on technical background beyond desktop support.
- Client-facing and customer support experience.
- Background in larger organizations preferred.
- Financial services or credit union experience is a plus.
- Technology: Office 365, Active Directory, endpoint systems, storage (Dell/EMC, Pure), backup services, Azure. AI and internal bot experience are a plus.
- Team leadership of approximately 20 across Tier 1–3 with assistant manager support.
- Support for internal IT and a division managing infrastructure for other credit unions.
- Shared data center responsibilities with Network and Telecom teams across Pasadena, Anaheim, and Phoenix.
- Location expectations: primary office in Anaheim, three days onsite, after-hours support and 24/7 escalations, travel to Pasadena 1–2 times per month, and occasional branch travel with mileage reimbursement.
- Interview process: virtual with hiring manager, in-person panel in Anaheim, final with senior IT leadership. Target hire by mid-July.
Recruitment Transparency Notice
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
About Eliassen Group:
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
About Eliassen Group
Sourced by ZipRecruiter
Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Reading, MA, US
Year founded
1989