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Desktop Manager Jobs in New Rochelle, NY (NOW HIRING)

nextSource

Desktop Technician

New Hyde Park, NY · On-site

$35/hr

Gathers data and compiles reports on KPIs, SLAs and other relevant data for management review ... Desktop support and troubleshooting experience * Printer and scanner troubleshooting * Password ...

City of New York

Desktop Design Engineer

Brooklyn, NY · On-site

... Manage and troubleshoot multiple physical Microsoft Windows Desktops; - Provide Windows Desktop administration for physical Windows hosts at various locations; - Perform proactive monitoring to ...

City of New York

Desktop Design Engineer

Brooklyn, NY · On-site

$100K - $125K/yr

... Manage and troubleshoot multiple physical Microsoft Windows Desktops; -Provide Windows Desktop administration for physical Windows hosts at various locations; -Perform proactive monitoring to ...

Ropes & Gray

Desktop Services Team Lead

Manhattan, NY · On-site

Oversee and manage the Desktop Services queue, ensuring tickets are properly assigned and monitor for ticket trends. * Generate reports and insights on Desktop Services response times and user ...

New

MatchPoint Solutions

Desktop Engineer

Stamford, CT · On-site

$40/hr

Desktop Engineer Location: Stamford, CT Duration: 6 Months Work Type: Onsite Pay Rate: $40 Required ... Management of local consigned hardware stock for break-fix and service requests. * Logging of ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York ... Track and resolve incidents and requests in an incident management system. * Perform a variety of ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$25 - $30/hr

The Desktop Support Technician will be responsible for the installation, configuration, deployment ... Strong organizational and time-management skills. * Ability to prioritize multiple tasks in a fast ...

Ropes & Gray

Desktop Services Team Lead

Manhattan, NY · On-site

$22.25 - $28.25/hr

Oversee and manage the Desktop Services queue, ensuring tickets are properly assigned and monitor for ticket trends. * Generate reports and insights on Desktop Services response times and user ...

New

DBI Staffing

Be Seen First

Senior Virtual Desktop Engineering Contractor

New York, NY · On-site

Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$25 - $30/hr

The Desktop Support Technician will be responsible for the installation, configuration, deployment ... management, and deployment projects. • Maintain and update Active Directory user accounts ...

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Showing results 41-60

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in New Rochelle, NY

Desktop Manager information

See New Rochelle, NY salary details

$21.6K

$86K

$129.7K

How much do desktop manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for desktop manager in New Rochelle, NY is $86,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $98,300.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What job categories do people searching Desktop Manager jobs in New Rochelle, NY look for? The top searched job categories for Desktop Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Desktop Manager jobs? Cities near New Rochelle, NY with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Technician

nextSource

New Hyde Park, NY • On-site

$35/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Desktop Technician
Location: Hybrid. Based in the New York metro area with onsite meetings rotating between Melville and New Hyde Park. Reimbursable travel across Suffolk, Nassau, Westchester, and the Hudson Valley, including the Poughkeepsie area (approximately 20 sites).
Candidates located in Westchester, Long Island, Manhattan, Northern New Jersey or surrounding New York areas are preferred.
Duration: ASAP through end of year with potential to extend based on project pipeline.
Pay Rate: $35 per hour, commensurate with experience.
About the Role
The Desktop Support Technician supports all end-user equipment including desktop, laptop, printers, scanners and hospital equipment. The Technician ensures service level commitments and deliverables are met (adhering to documented Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Duties and Responsibilities
  • Gathers data and compiles reports on KPIs, SLAs and other relevant data for management review
  • Assists with the development and implementation of short- and long-term solutions, including planning, testing and implementing new and enhanced systems, while remediating production impacting incidents and outages
  • Coordinates with vendors on break/fix issues as necessary
  • Images, installs, and supports software for all workstation types
  • Troubleshoots, supports, and repairs hardware

Technical Support Skills
  • Desktop support and troubleshooting experience
  • Printer and scanner troubleshooting
  • Password reset and user account support
  • PC imaging and workstation deployment
  • Device configuration and setup
  • Remote support and ticket resolution experience
  • Experience supporting go-live activities and user transitions

Deployment & Infrastructure Support
  • Hardware deployment support
  • IT infrastructure rollout support
  • Post-deployment issue resolution
  • Coordination with desktop, build, and support teams
  • User acceptance and workstation validation support

Customer Service Skills
  • Strong customer service orientation
  • Ability to interact professionally with medical and administrative staff
  • Ability to gather user requirements and identify application needs
  • Patience and professionalism in high-pressure support situations

Work Style & Logistics
  • Ability to work independently in the field
  • Experience supporting multiple locations
  • Willingness to travel between sites throughout Long Island and Westchester
  • Hybrid work experience (onsite and remote support)
  • Flexibility during deployments and go-live periods

Qualifications
  • High School Diploma or equivalent required
  • Minimum of five (5) years technology service delivery experience in a corporate and high availability environment, required, including knowledge of end-user and network-based hardware and software for Desktops, Laptops, MAC, printers, scanners, routers, switches, mobile devices
  • Experience with service delivery modes, processes, techniques and tools, required
  • Knowledge of Microsoft Operating systems (XP, 7) and Microsoft Office Suite software, and Microsoft technologies, including Active Directory, DHCP, DNS, GPOs, etc., required
  • Knowledge of Citrix, Networking (TCP/IP, DNS), required
  • Excellent written and oral communications skills as well as analytical and organizational skills, required
  • Experience with CA Desktop and Server Manager and CA Service Desk or other ticket tracking software, preferred
  • Epic experience and understanding healthcare workflows (preferred but not required)
  • ITIL v3 Foundation or Six Sigma Certification, preferred

Engagement Terms
  • W2 only.
  • No C2C or third-party agencies/suppliers.
  • No work authorization sponsorship now or in the future.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.
nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.
What nextSource Provides:
  • Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
  • Voluntary STD & LTD | New York Life
  • 401(k) Retirement Planning | Fidelity
  • Discount Program

*You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.
  • Published on 14 Jul 2026, 8:25 PM

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