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Desktop Manager Jobs in New Rochelle, NY (NOW HIRING)

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

Description NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90 ...

Service Global, Inc

Desktop EUC L1

New York, NY · On-site

$22.25 - $28.25/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

Job Type Full-time Description NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site ...

Network Temp Inc

Desktop Systems Engineer

New York, NY · On-site

$90K - $125K/yr

NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY · On-site

The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY · On-site

The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability ... Manage modern endpoint lifecycle including provisioning, enrollment, compliance, updates, and ...

MMI

Desktop Engineer

Montvale, NJ · On-site

... management and software distribution, and thin client computing - In depth knowledge of Microsoft Deployment Technology (MDT/OSD/SCCM), Windows Desktop Operating Systems (Win7/8/10), including Citrix ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY

The Senior Desktop Engineer will collaborate with various stakeholders to ensure the stability ... Manage modern endpoint lifecycle including provisioning, enrollment, compliance, updates, and ...

MMI

Desktop Engineer

Montvale, NJ · On-site

... management and software distribution, and thin client computing - In depth knowledge of Microsoft Deployment Technology (MDT/OSD/SCCM), Windows Desktop Operating Systems (Win7/8/10), including Citrix ...

City of New York

Desktop Design Engineer

Brooklyn, NY · On-site

The role involves evaluating hardware and software, providing design engineering services, and managing desktop environments to enhance technology delivery across the city. Responsibilities : • ...

City of New York

Desktop Design Engineer

Brooklyn, NY · On-site

... Manage and troubleshoot multiple physical Microsoft Windows Desktops; - Provide Windows Desktop administration for physical Windows hosts at various locations; - Perform proactive monitoring to ...

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in New Rochelle, NY

Desktop Manager information

See New Rochelle, NY salary details

$21.6K

$86K

$129.7K

How much do desktop manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for desktop manager in New Rochelle, NY is $86,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $98,300.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What job categories do people searching Desktop Manager jobs in New Rochelle, NY look for? The top searched job categories for Desktop Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Desktop Manager jobs? Cities near New Rochelle, NY with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop Support Technician

TSG Risk Management

New York, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental

Re-posted 11 days ago

Job description

Desktop Support TechnicianSummary

We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment.

The ideal candidate is personable, proactive, and confident working directly with employees to resolve technical issues. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.

This position is ideal for someone who enjoys helping people, thrives in an interactive support environment, and takes pride in delivering an excellent end-user experience.

Key Responsibilities

Provide in-person and remote desktop support to end users, including desk-side troubleshooting and technical assistance

Install, configure, and maintain desktop and laptop hardware, peripherals, printers, and related equipment

Troubleshoot and support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office

Assist with user account management including password resets, access issues, and group permissions

Support Windows operating systems and endpoint devices

Respond to IT incidents and service requests through a ticketing system such as ServiceNow or similar platforms

Assist with endpoint and device management through modern management tools such as Intune or similar platforms

Troubleshoot basic networking issues including connectivity, VPN access, and wireless configuration

Maintain accurate documentation of support activities, troubleshooting steps, and resolutions

Collaborate with internal IT teams on projects, system upgrades, and technology rollouts

Act as a professional and approachable representative of the IT team when interacting with employees and internal stakeholders

Required Skills & Experience

25+ years of Desktop Support, Help Desk, or End-User Support experience

Strong experience supporting Windows operating systems

Hands-on experience troubleshooting Microsoft 365 / Office 365 applications

Experience with user account administration within Active Directory or Azure Active Directory

Familiarity with endpoint management tools such as Intune or similar device management platforms

Experience using IT ticketing systems such as ServiceNow, Jira Service Management, or similar tools

Basic understanding of networking concepts including TCP/IP, DNS, VPN, and wireless connectivity

Strong troubleshooting and problem-solving skills

Excellent communication and customer service skills with both technical and non-technical users

Professional, service-oriented mindset with the ability to work in a fast-paced support environment

Nice to Have

Experience supporting SharePoint Online

Executive or VIP support experience

Experience working in corporate or enterprise environments

Exposure to mobile device management (MDM)

Job Details

Job Type: Contract
Pay: $30.00 $40.00 per hour
Expected Hours: 40 per week
Work Location: In Person

Benefits

Health insurance
Dental insurance

Experience Requirements

Customer support: 23 years preferred
Desktop support: 23 years required
Windows OS support: 23 years required

Location Requirements

Ability to commute to New York, NY