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Desktop Manager Jobs in Elgin, IL (NOW HIRING)

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Works under general supervision; typically reports to a project leader or manager. A certain degree ... Qualifications windows os, desktop support, users, vpn Additional Information Lawrence E. Harmon ...

CONNECTION

Desktop Support Analyst

Chicago, IL · On-site

$27 - $28.50/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Install, configure, troubleshoot, and repair desktop and laptop hardware, peripherals, and related ...

CONNECTION

Desktop Support Analyst

Chicago, IL · On-site

$27 - $28.50/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Install, configure, troubleshoot, and repair desktop and laptop hardware, peripherals, and related ...

LRS

Sr. Desktop Engineer

Chicago, IL · Hybrid

$45 - $65/hr

This role is responsible for the management and administration of the PC ecosystem, including ... Provide escalated desktop support for hardware and software issues across the organization.

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Elgin, IL

Desktop Manager information

See Elgin, IL salary details

$20.8K

$82.6K

$124.6K

How much do desktop manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for desktop manager in Elgin, IL is $82,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $94,400.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Elgin, IL? The most popular types of Desktop jobs in Elgin, IL are:
What are popular job titles related to Desktop Manager jobs in Elgin, IL? For Desktop Manager jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Elgin, IL look for? The top searched job categories for Desktop Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Desktop Manager jobs? Cities near Elgin, IL with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop support

Hi-Tech Solutions

Oakbrook Terrace, IL

$19 - $23/hr

Full-time

Re-posted 28 days ago

Job description

Company Description

Our client is located in Oabrook IL

Job Description


Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL


We have 3 positions open with our client and all will be starting in Feb 2015. one phone screen then onsite. you must have a car for this role, there are no local trains or bus in the area. 


The top pay is $19-23 an hour w2, we do offer benefits as well. 

may have to travel to locations around Oakbrook and Naperville area. Client covers full costs of travel as needed.


Job Description: Reviews, analyzes, and evaluates information technology systems operations. May require an associate's degree in a related area and 5+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.


Position Requirements: Candidate should be highly motivated and able to work independently providing level 2 computer support for a Windows 7 environment. Candidate will support multiple sites and will need experience with Windows 7, Smartphones 

(iOS, Droid), network troubleshooting, Printing, and application support. Candidate should have excellent communication skills and will need reliable transportation, may have to travel to locations around Oakbrook and Naperville area. Client covers full costs of travel as needed.




Qualifications

windows os, desktop support, users, vpn

Additional Information

Lawrence E. Harmon
Business Development/Recruiter
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Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Direct Phone: 630-575-3909 | 
www.htsconsulting.com
Lets connect on LinkedIn - www.linkedin.com/pub/lawrence-harmon/14/680/a9b/

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