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Desktop Manager Jobs in Cape Cod, MA (NOW HIRING)

Arrowstreet Capital LP

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

Manage virtual desktop images, application delivery, profile management, performance optimization, and user experience improvements. * Leverage endpoint analytics and telemetry to proactively ...

Tabush Group

Desktop Support Engineer

Quincy, MA · On-site

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized ... Manage Microsoft 365 and Azure AD environments, including security, access, and policies

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized ... Manage Microsoft 365 and Azure AD environments, including security, access, and policies

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls ... and managers to ensure operational consistency across all shifts within the IT Support Center.

Talent Groups

Desktop Support

Boston, MA · On-site

$22 - $28/hr

Ability to manage multiple tasks and priorities effectively. * Experience with Microsoft Windows OS, Microsoft Office, HP hardware, and related technologies. * Knowledge of Active Directory, Exchange ...

Ci Design, Inc.

DESKTOP SUPPORT TECHNICIAN

Boston, MA · On-site

$55K/yr

BOSTON, MA Reporting To: IT MANAGER Compensation: $55,000 / year Description We are seeking a motivated Desktop Support Technician to work full-time in-house, supporting the IT Manager and the needs ...

Artech Information System LLC

DESKTOP SUPPORT

Quincy, MA

$21.25 - $27/hr

Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

F2Onsite

Be Seen First

Level 2 Desktop Support Technician

Marlborough, MA · On-site

$23 - $25/hr

Experience with SCCM, Intune, or Microsoft Endpoint Manager. * Experience with ServiceNow or ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Cape Cod, MA

Desktop Manager information

See Cape Cod, MA salary details

$22.5K

$89.6K

$135.1K

How much do desktop manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for desktop manager in Cape Cod, MA is $89,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $102,400.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Cape Cod, MA? For Desktop Manager jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Cape Cod, MA look for? The top searched job categories for Desktop Manager jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Desktop Manager jobs? Cities near Cape Cod, MA with the most Desktop Manager job openings:
Desktop Manager jobs near you

Senior Desktop Engineer

Arrowstreet Capital LP

Boston, MA • On-site

$120K - $310K/yr

Full-time

Re-posted 18 hours ago

Job description

Job Overview
Arrowstreet Capital is seeking a Senior Desktop Engineer to help design, support, and modernize the firm's end-user computing environment. Technology is a core part of the Arrowstreet Capital's success, supporting a highly collaborative, secure, and innovation-focused environment. Our teams leverage modern cloud platforms, automation, artificial intelligence, and enterprise technologies to solve complex business challenges and deliver exceptional experiences for employees worldwide.
The Senior Desktop Engineer will play a key role in modernizing Arrowstreet Capital's workplace technology ecosystem. Working across cloud, virtual, and physical computing platforms, this position is responsible for advancing endpoint management, automation, digital workspace solutions, and emerging technologies.
As a member of the Desktop Engineering team, you will play a key role in shaping the future of end-user computing by supporting cloud-based virtual desktops, modern endpoint management, automation initiatives, and emerging AI technologies. You will work closely with infrastructure, security, and business teams to build scalable, secure, and innovative solutions that enable our employees to be productive wherever they work.
The ideal candidate combines strong engineering expertise with a continuous improvement mindset, helping deliver secure, scalable, and intuitive technology experiences for our employees.
Responsibilities
  • Design, deploy, and support cloud-based virtual desktop platforms, such as VMware Horizon, Azure Virtual Desktop, AWS Workspaces.
  • Engineer and support enterprise endpoint solutions using Microsoft Intune, Entra ID, Windows Autopilot, and Microsoft 365 offerings.
  • Manage virtual desktop images, application delivery, profile management, performance optimization, and user experience improvements.
  • Leverage endpoint analytics and telemetry to proactively identify and resolve user issues.
  • Support the strategy and evolution of Desktop-as-a-Service (DaaS) platforms for secure access.
  • Develop automation solutions using PowerShell, APIs, and related technologies to improve efficiency and reduce manual effort.
  • Package, deploy, patch, and maintain enterprise applications across physical and virtual desktop environments.
  • Manage endpoint compliance, operating system updates, security baselines, and application lifecycle management.
  • Serve as a Tier 3 escalation point for complex endpoint, application, Microsoft 365, and VDI issues.
  • Partner with infrastructure, security, and application teams to deliver scalable, and reliable end-user computing solutions.
  • Support the deployment, administration, and governance of Microsoft Copilot and other enterprise AI solutions. Develop and support Copilot agents, workflow automations and other AI-enabled solutions.
  • Create and maintain technical documentation, standards, procedures, and operational runbooks.
  • Identify opportunities for automation, self-service, standardization, and technology modernization.

Qualifications
  • 5+ years of experience in Desktop Engineering, Endpoint Engineering, VDI Engineering, or related infrastructure role.
  • Strong experience with cloud platforms including Microsoft Azure or Amazon Web Services (AWS).
  • Experience supporting enterprise VDI platforms such as VMware Horizon, Azure Virtual Desktop, or similar solutions.
  • Strong understanding of virtual desktop architecture, image management, profile technologies, application delivery, and performance optimization.
  • Experience with Microsoft Intune, Windows Autopilot, Entra ID, and modern endpoint management practices.
  • Advanced PowerShell scripting and automation experience.
  • Experience with enterprise application packaging, deployment, patching, and software lifecycle management.
  • Strong troubleshooting skills across Windows endpoints, Microsoft 365 applications, virtual desktops, and endpoint infrastructure.
  • Experience supporting endpoint security technologies, compliance requirements, and device management best practices.
  • Excellent communication, documentation, and problem-solving skills.

Preferred Qualifications
  • Experience leading cloud VDI migrations or modernization initiatives.
  • Experience with Microsoft Copilot, Copilot Studio, agent development, Power Platform, or enterprise AI governance.
  • Experience building workflow automation using Power Automate, APIs, or AI-assisted operational tools.
  • Experience with PSADT, Patch My PC, or similar software deployment and automation platforms.
  • Experience with SCCM/MECM in co-managed or hybrid endpoint environments.

The base salary range for this position is $120,000 - $310,000 per year.
Arrowstreet Capital operates a robust talent acquisition program, and we also seek to compensate and reward our employees competitively within our industry and in line with our merit-based culture. Our approach to total compensation includes base salaries and annual discretionary bonuses, as well as a robust benefits package. The determination of a successful candidate's base salary placement within the listed range will vary based on the candidate's relevant experience and qualifications (which may also include relevant certifications, credentials and other education), the job responsibilities and scope, the commensurate resulting level of the position and other relevant factors. The listed range is also an estimate, and additional information regarding base salary and other elements of total compensation offered by Arrowstreet Capital to successful applicants will be communicated during the recruitment process.
Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, genetic information, age, pregnancy, medical condition, disability, veteran or military status, marital status or any other characteristic protected by federal, state, or local law.
Arrowstreet Capital is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation for any part of the employment process due to a disability, contact us to discuss the nature of your request and contact information.

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