ZipRecruiter

Log In

1

Desktop Manager Jobs in Cape Cod, MA (NOW HIRING)

South Shore Health

Desktop Engineer

Weymouth, MA · On-site

$79K - $113K/yr

Day (United States of America) The Desktop Engineer is primarily responsible for aspects of ... Manage and maintain an SCCM environment, including operating system deployments, automated software ...

South Shore Health

Desktop Engineer

Weymouth, MA · On-site

$79K - $113K/yr

Summary The Desktop Engineer is primarily responsible for aspects of IT Desktop environment ... ESSENTIAL FUNCTIONS * Manage and maintain an SCCM environment, including operating system ...

South Shore Health

Desktop Engineer

Weymouth, MA

$79K - $113K/yr

Day (United States of America) The Desktop Engineer is primarily responsible for aspects of ... Manage and maintain an SCCM environment, including operating system deployments, automated software ...

Kadant Solutions

IT Desktop Technician

Auburn, MA

$25.50 - $36.60/hr

Manages supplies and the vendors that provide them. * Serves as the technical lead in the evaluation and recommendation of new desktop technologies. * Coordinates service calls with service providers ...

Kadant Solutions

IT Desktop Technician

Auburn, MA · On-site

$36.60/hr

Manages supplies and the vendors that provide them. * Serves as the technical lead in the evaluation and recommendation of new desktop technologies. * Coordinates service calls with service providers ...

Cornerstone

Desktop Support Manager

Boston, MA

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

Arrowstreet Capital

Senior Desktop Engineer

Boston, MA

$120K - $310K/yr

Manage and maintain virtual desktop environments (Azure Virtual Desktop and/or VMware Horizon) * Serve as a Tier 3 escalation point for complex desktop, application, and VDI issues * Develop and ...

Arrowstreet Capital LP

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

Manage and maintain virtual desktop environments (Azure Virtual Desktop and/or VMware Horizon) * Serve as a Tier 3 escalation point for complex desktop, application, and VDI issues * Develop and ...

next page

Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Cape Cod, MA

Desktop Manager information

See Cape Cod, MA salary details

$22.5K

$89.6K

$135.1K

How much do desktop manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for desktop manager in Cape Cod, MA is $89,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $102,400.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are popular job titles related to Desktop Manager jobs in Cape Cod, MA? For Desktop Manager jobs in Cape Cod, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Cape Cod, MA look for? The top searched job categories for Desktop Manager jobs in Cape Cod, MA are:
What cities near Cape Cod, MA are hiring for Desktop Manager jobs? Cities near Cape Cod, MA with the most Desktop Manager job openings:
Desktop Manager jobs near you
Desktop Engineer

Desktop Engineer

South Shore Health

Weymouth, MA • On-site

$79K - $113K/yr

Full-time

Posted 15 days ago

South Shore Health rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

161st of 890 rated healthcare providers

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-22636
Facility:
LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190
Department Name:
SHS IT Systems & Server
Status:
Full time
Budgeted Hours:
40
Shift:
Day (United States of America)
The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and monitoring the desktop infrastructure and systems, under the direction of the Manager, Systems and Server. This will be a hands-on engineering role that will be involved in planning, designing, developing standards, and implement various desktop platforms, troubleshooting tools, desktop management tools, and desktop patching and software deployment tools, to support a high performance and resilient desktop infrastructure.
Compensation Pay Range:
$79,600.00 - $113,800.00
ESSENTIAL FUNCTIONS
  • Manage and maintain an SCCM environment, including operating system deployments, automated software updates, patch management, and application deployments across the infrastructure
  • Responsible for creating Windows 10 software images for endpoint devices
  • Responsible for thin client firmware deployment and inoperability with 3rd party devices
  • Administer Group Policy, Office Customization Tools and other configuration settings for endpoints
  • Collaborate with IT teams to optimize and automate workstation and software deployment and configuration
  • Provide escalated technical assistance to IT support teams, investigating and resolving systems-related matters of significance
  • Apply best practice problem-solving techniques to develop reliable solutions to a variety of problems independently
  • Provide root cause analysis and identification of corrective actions for given problems
  • Identify interdependencies in system and application components, and submit recommendations for improvements
  • Prepare and maintain clear, accurate documentation for an audience of IT infrastructure engineers and support teams for a variety of critical functions
  • Communicate effectively regarding operations and environmental changes
  • Continuously develop and demonstrate subject matter expertise on established and emerging hardware and software platforms
  • Assume additional responsibilities as requested
  • Responsible for process and procedures for application packaging and documentation
  • Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
  • Create standard operating procedures on all solutions implemented
  • Research, evaluate, and remain current on emerging tools, techniques, and IT technologies
  • Working effectively in a collaborative and innovative team-oriented environment
  • Actively work with multiple groups to review work and to remove impediments/roadblocks
  • Fix issues preventing individual devices being patched where necessary
  • Develop solutions and identify areas for continual improvement of our vulnerability compliance position
  • Track and monitor deviations and requests for deviations to baseline configurations
  • Ability to troubleshoot application installations and end user issues pertaining to usage of various desktop applications (Internet Explorer, Java, Office 2016, O365, Adobe products, and various antivirus suites)
  • Strong understanding of Edge, Internet Explorer, and Chrome (security zones, document modes, add-ons) and ability to troubleshoot/identify web app and site security or compatibility related issues
  • Perform software distribution and patch management to Windows PC's, laptops, and servers
  • Other duties as required

JOB REQUIREMENTS
Minimum Education - Preferred
Bachelor's degree in computer science, Information Technology or other technical field preferred. Incumbents who not hold degrees may qualify if they have achieved applicable certifications and/or requisite work experience in training.
Minimum Work Experience
  • Minimum of 3 - 5 years of relevant experience in a desktop engineering role (e.g., architecture, desktop or other technology support experience, preferably in healthcare environment).

Required additional Knowledge, and Abilities
  • Certification in OS and Virtualization technologies (Windows, Linux OS administration, Microsoft platform administration technologies, server and desktop virtualization technologies). Microsoft (MCSE), VMware (VCP), Citrix (CCEA/CCEE/CCIA) are preferred.
  • ITIL, Lean, or Six Sigma Training or experience preferred.
  • Demonstrated success developing and leading a high performance IT team, and raising the maturity level of the function.
  • Advanced knowledge and experience with Microsoft Windows Server, Redhat Linux, Exchange Server, and Active Directory infrastructure.
  • Experience with use of application, system, and other performance analysis and monitoring tools.
  • Strong communications skills including the ability to build relationships and effectively communicate with project teams and key clinical stakeholders, including business services, nurses and physicians.
  • Flexible team player with strong project management and organizational skills with ability to establish and achieve goals and maintain timelines.

M-F 8:00-5:00
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:

What South Shore Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

South Shore Health logo

About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

Social media

FacebookTwitter

View All South Shore Health Jobs

Apply