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Desktop Engineer Jobs in Rochester, NY (NOW HIRING)

Deloitte

Senior Java Developer

Rochester, NY · On-site +1

$56.50 - $72/hr

Strong desktop skills including Word, Excel, PowerPoint * Work Experience/Direct Knowledge of ... As an experienced Java Developer Sr. Consultant, you will have the ability to share new ideas and ...

Iberdrola

Power System Engineer

Rochester, NY · Hybrid

Power System Engineer Location : NY- Rochester, NY -Binghamton, CT - Orange, ME- Augusta, ME- Portland Work type : Office Avangrid, a leading U.S. energy company with more than 3.4 million electric ...

L3HHCM20

Scientist, Systems Engineer

Rochester, NY · On-site

$133K - $247K/yr

Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job Schedule: 9/80 (Every Other Friday Off!) The L3Harris space superiority and imaging systems engineering department ...

Amentum

IT Support Technician

Batavia, NY · On-site

$20.50 - $28/hr

Job Summary : Amentum is a global leader in advanced engineering and innovative technology ... resolve desktop, network, or other IT issues • Good technical writing, presentation, and ...

Amentum

IT Support Technician

Batavia, NY · On-site

$20.50 - $28/hr

Job Summary : Amentum is a global leader in advanced engineering and innovative technology ... resolve desktop, network, or other IT issues • Good technical writing, presentation, and ...

Toyota Material Handling

Systems Engineer

Rochester, NY · On-site

$133.60K - $171.20K/yr

Join our Team as an Energy Storage Solutions Systems Engineer ! The Role: We're looking for an enthusiastic and innovative Energy Storage Solutions Systems Engineer to lead the development of cutting ...

Toyota Material Handling

Systems Engineer

Rochester, NY · On-site

$133.60K - $171.20K/yr

Join our Team as an Energy Storage Solutions Systems Engineer ! The Role: We're looking for an enthusiastic and innovative Energy Storage Solutions Systems Engineer to lead the development of cutting ...

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Desktop Engineer information

See Rochester, NY salary details

$10

$44

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How much do desktop engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for desktop engineer in Rochester, NY is $44.60, according to ZipRecruiter salary data. Most workers in this role earn between $27.50 and $57.16 per hour, depending on experience, location, and employer.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

Can a computer engineer make $500,000?

A computer engineer can potentially earn $500,000 or more annually, especially with advanced skills, experience, and roles in high-paying industries such as software development, systems architecture, or executive positions. Achieving this level often requires specialized expertise, certifications, and sometimes leadership responsibilities or entrepreneurial ventures.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

More about Desktop Engineer jobs
What are popular job titles related to Desktop Engineer jobs in Rochester, NY? For Desktop Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Rochester, NY look for? The top searched job categories for Desktop Engineer jobs in Rochester, NY are:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Rochester, NY as of May 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 64% Physical, 29% Hybrid, and 7% Remote job distribution, with an average salary of $92,766 per year, or $44.6 per hour.
Customer Service Engineer

Customer Service Engineer

Worldwide TechServices

Gates, NY

Other

Posted 29 days ago

Job description

Qualifications
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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