Systems Support Engineer
Rochester, NY · On-site
The New Product Development Service Engineer will support company's Customer Technical Services ... Provide project management oversight to broad service related projects as required. In this ...
Systems Support Engineer
Rochester, NY · On-site
The New Product Development Service Engineer will support company's Customer Technical Services ... Provide project management oversight to broad service related projects as required. In this ...
Product Support Engineer
$95K - $160K/yr
... RF systems**? We're partnering with a **highly respected organization in the advanced ... High technical ownership without people-management burden * Stable, well-funded environment with ...
Quick apply
Product Support Engineer
$95K - $160K/yr
... RF systems**? We're partnering with a **highly respected organization in the advanced ... High technical ownership without people-management burden * Stable, well-funded environment with ...
TECHNICAL SUPPORT ENGINEER
Victor, NY · On-site
Case Management: Serve as the primary point of contact for technical issues, managing the full ... Systems: Familiarity with Salesforce or similar enterprise ticketing systems. OTHER DUTIES:
TECHNICAL SUPPORT ENGINEER
Victor, NY · On-site
Case Management: Serve as the primary point of contact for technical issues, managing the full ... Systems: Familiarity with Salesforce or similar enterprise ticketing systems. OTHER DUTIES:
TECHNICAL SUPPORT ENGINEER
$65.50K - $71.50K/yr
Case Management: Serve as the primary point of contact for technical issues, managing the full ... Systems: Familiarity with Salesforce or similar enterprise ticketing systems. OTHER DUTIES:
TECHNICAL SUPPORT ENGINEER
$65.50K - $71.50K/yr
Case Management: Serve as the primary point of contact for technical issues, managing the full ... Systems: Familiarity with Salesforce or similar enterprise ticketing systems. OTHER DUTIES:
Technical Product Support Engineer IV
Rochester, NY · On-site
$116K - $159.50K/yr
... management, and identifying special projects for successful implementation and completion ... Generates and presents system performance data as required. This includes performance metrics such ...
Technical Product Support Engineer IV
Rochester, NY · On-site
$116K - $159.50K/yr
... management, and identifying special projects for successful implementation and completion ... Generates and presents system performance data as required. This includes performance metrics such ...
Technical Product Support Engineer IV
$116K - $159.50K/yr
... management, and identifying special projects for successful implementation and completion ... Generates and presents system performance data as required. This includes performance metrics such ...
Technical Product Support Engineer IV
$116K - $159.50K/yr
... management, and identifying special projects for successful implementation and completion ... Generates and presents system performance data as required. This includes performance metrics such ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
Program support also includes requirements derivation and verification, system architecture ... management. * Documenting and presenting design & analysis results to customers at formal gate and ...
... support of our sustainable refrigeration and heating systems for customers worldwide. Your focus ... Please contact Michael Jensen, Aftersales Manager mij@advansor.com or by phone: +45 35 25 60 03 if ...
New
... support of our sustainable refrigeration and heating systems for customers worldwide. Your focus ... Please contact Michael Jensen, Aftersales Manager mij@advansor.com or by phone: +45 35 25 60 03 if ...
New
Systems Engineer
Rochester, NY · On-site
$133.60K - $171.20K/yr
Requirements Management: Own the end-to-end system requirements process-from capturing and tracing ... Stakeholder Support: Translate complex system data into actionable insights for internal teams and ...
Systems Engineer
Rochester, NY · On-site
$133.60K - $171.20K/yr
Requirements Management: Own the end-to-end system requirements process-from capturing and tracing ... Stakeholder Support: Translate complex system data into actionable insights for internal teams and ...
Systems Engineer
Rochester, NY · On-site
$133.60K - $171.20K/yr
Requirements Management: Own the end-to-end system requirements process-from capturing and tracing ... Stakeholder Support: Translate complex system data into actionable insights for internal teams and ...
Systems Engineer
Rochester, NY · On-site
$133.60K - $171.20K/yr
Requirements Management: Own the end-to-end system requirements process-from capturing and tracing ... Stakeholder Support: Translate complex system data into actionable insights for internal teams and ...
Scientist, Systems Engineer
$133K - $247K/yr
Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA ...
Scientist, Systems Engineer
$133K - $247K/yr
Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA ...
Senior Electrical Engineer
Rochester, NY · On-site
$120K - $140K/yr
We are seeking a Senior Electrical Engineer (Product Support Engineer) to join a high-performing ... Strong troubleshooting skills in analog, digital, and RF systems * Proficiency with lab equipment ...
Quick apply
Senior Electrical Engineer
Rochester, NY · On-site
$120K - $140K/yr
We are seeking a Senior Electrical Engineer (Product Support Engineer) to join a high-performing ... Strong troubleshooting skills in analog, digital, and RF systems * Proficiency with lab equipment ...
Scientist, Systems Engineer
Mendon, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
Mendon, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Senior Systems Engineer
$103.10K - $141.10K/yr
Join our mission as a Senior Systems Engineer supporting R&D Automation and Middleware. In this ... Provides Statement of Work, Acceptance Criteria, Requirements, input to risk management, test plans ...
Senior Systems Engineer
$103.10K - $141.10K/yr
Join our mission as a Senior Systems Engineer supporting R&D Automation and Middleware. In this ... Provides Statement of Work, Acceptance Criteria, Requirements, input to risk management, test plans ...
Scientist, Systems Engineer
Ontario Center, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
Ontario Center, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
$133K - $247K/yr
Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA ...
Scientist, Systems Engineer
$133K - $247K/yr
Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML Ability to manage multiple and competing priorities. Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA ...
Scientist, Systems Engineer
Churchville, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
Churchville, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
Rochester, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Scientist, Systems Engineer
Rochester, NY · On-site
$133K - $247K/yr
Job Title: Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job ... manage multiple and competing priorities. • Ability to support program milestone reviews (SRR ...
Manager Systems Support Engineer information
See Rochester, NY salary details
$18.97 - $24.06
6% of jobs
$24.06 - $29.15
12% of jobs
$30.83 is the 25th percentile. Wages below this are outliers.
$29.15 - $34.24
20% of jobs
The median wage is $37.80 / hr.
$34.24 - $39.33
16% of jobs
$39.33 - $44.42
15% of jobs
$46.43 is the 75th percentile. Wages above this are outliers.
$44.42 - $49.51
13% of jobs
$49.51 - $54.59
3% of jobs
$54.59 - $59.68
5% of jobs
$59.68 - $64.77
3% of jobs
$64.77 - $69.86
3% of jobs
$69.86 - $74.95
2% of jobs
$18
$42
$74
How much do manager systems support engineer jobs pay per hour?
As of May 29, 2026, the average hourly pay for manager systems support engineer in Rochester, NY is $42.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.30 and $47.93 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?
To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.
How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.
What is a Manager Systems Support Engineer?
A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?
| Aspect | Manager Systems Support Engineer | Systems Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications often preferred | CompTIA, Microsoft, Cisco certifications common |
| Work Environment | Oversees support teams, manages projects, strategic planning | Provides technical support, troubleshoots issues, maintains systems |
| Employer & Industry Usage | Used in IT departments across various industries, often in leadership roles | Common in IT support teams, service desks, and technical departments |
| Search & Comparison Intent | Looking for managerial roles overseeing support teams | Seeking technical support roles or entry to mid-level support positions |
The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.
What are popular job titles related to Manager Systems Support Engineer jobs in Rochester, NY? For Manager Systems Support Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Rochester, NY look for? The top searched job categories for Manager Systems Support Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Systems Support Engineer jobs? Cities near Rochester, NY with the most Manager Systems Support Engineer job openings:
Job description
Company Description
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
Position Summary:
New Product Development Service Engineer
Bachelor's Degree in Science, Engineering or related fields
Strong Technical Experience
Excellent Communication Skills, Written, Verbal and Presenting
Strong Continuous Process Improvement Experience
Responsibilities:
The New Product Development Service Engineer will support company's Customer Technical Services team.
Ensure when products are launched that all service procedures and logistics are in place.
Provide subject matter expert input into service procedures and error code recoveries.
Provide reliability information to design teams for current product performance; Drive serviceability and reliability initiatives as part of design team; Become SME on new product and deliver information / strategy to other parts of CTS; Drive implementation of critical diagnostic tools for new products that will deliver Field and Technical Support Center efficiencies; Develop service documentation for the FEs and Technical Solution Center staff; Work with the parts planners to develop a spare parts strategy; Communicate schedule to and new product updates to CTS Leadership; Ensure service systems are updated and prepared for product launch.
Provide Service Support that will drive Field Engineer efficiency by ensuring the Service Manuals are current and relevant, that modifications are developed and deployed properly, that service issues are escalated to the proper support teams and the output of the support teams are serviceable, and that products are launched with all service procedures and logistics in place.
Drive Service efficiency by ensuring all changes are serviceable with current FE Tools and drive issues back to the proper support teams.
Create Standardization of repair processes and troubleshooting globally; Understand instrument reliability trends and prioritize WW CTS issues to Business Fields; Deliver new innovative diagnostic tools to drive Field and Technical Support Center efficiencies; Develop parts repair and refurbishment procedures.
Provide project management oversight to broad service related projects as required.
In this capacity, a service engineer may be called upon to lead cross functional projects that include representatives from IT, Finance, R&D, and Operations.
The scope of projects may be similar to the development of a new eConn user interface, supporting the development of new cross functional service IT utilities, or the development of new global service metrics or dashboards.
Comply with all SOPs
Additional Information
Thanks
Regards
Sweta Verma
732-459-5907
About Integrated Resources
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Edison, NJ, US
Year founded
1996