ZipRecruiter

Log In

1

Manager Systems Support Engineer Jobs in Rochester, NY

L3HHCM20

Lead, Systems Engineer

Rochester, NY

$110.50K - $205.50K/yr

Troubleshoot at both RF and system levels, supporting integration across multiple platforms. * Collaborate with Chief Engineers, program managers, and cross-functional teams to deliver robust ...

L3HHCM20

Scientist, Systems Engineering

Rochester, NY

$140.50K - $261.50K/yr

Scientist, Systems Engineering Job Code: 37235 Job Location: Rochester, NY Job Schedule: 9/80 ... L3Harris supports * Ability to effectively plan and organize projects and manage priorities

Re:Build Manufacturing

Senior Systems Engineer

Rochester, NY · On-site

$103.10K - $141.10K/yr

Who we are looking for The Senior Systems Engineer designs, implements, secures, and supports ... Management (PIM), identity governance, and MFA. * Support Microsoft 365 collaboration and ...

Re:Build Manufacturing

Senior Systems Engineer

Rochester, NY · Hybrid

$103.10K - $141.10K/yr

Who we are looking for The Senior Systems Engineer designs, implements, secures, and supports ... Management (PIM), identity governance, and MFA. * Support Microsoft 365 collaboration and ...

Harris Corporation

Lead, Systems Engineer

Rochester, NY

$110.50K - $205.50K/yr

Troubleshoot at both RF and system levels, supporting integration across multiple platforms. * Collaborate with Chief Engineers, program managers, and cross-functional teams to deliver robust ...

L3HHCM20

Security Systems Engineer

Rochester, NY

$80.50K - $149.50K/yr

This position requires DoD IA expertise to support embedment of cryptographic components within ... The candidate should have a good understanding of DoD Configuration Management (CM) processes and ...

Ultra

Systems Engineer Senior II

Victor, NY

$134.37K - $167.96K/yr

Review/provide technical input and cost estimation support. * Provide systems engineering leadership to a small group of systems or mixed discipline engineers. * Management of requirements through ...

New

Century Mold Co

Controls Engineer

Rochester, NY · On-site

$85K - $110K/yr

Design, program, and maintain PLC-based control systems for automated manufacturing equipment, assembly cells, robotics, and material handling systems * Support CNC programming, setup, and process ...

Ortho Clinical Diagnostics

Senior Systems Engineer

Rochester, NY · On-site

$103.10K - $141.10K/yr

Join our mission as a Senior Systems Engineer supporting R&D Automation and Middleware. In this ... Provides Statement of Work, Acceptance Criteria, Requirements, input to risk management, test plans ...

QuidelOrtho

Senior Systems Engineer

Rochester, NY

$103.20K - $141.20K/yr

Join our mission as a Senior Systems Engineer supporting R&D Automation and Middleware. In this ... Provides Statement of Work, Acceptance Criteria, Requirements, input to risk management, test plans ...

next page

Showing results 1-20

People also search for

All JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Rochester, NY

Manager Systems Support Engineer information

See Rochester, NY salary details

$18

$42

$74

How much do manager systems support engineer jobs pay per hour?

As of May 29, 2026, the average hourly pay for manager systems support engineer in Rochester, NY is $42.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.30 and $47.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Rochester, NY? For Manager Systems Support Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Rochester, NY look for? The top searched job categories for Manager Systems Support Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Systems Support Engineer jobs? Cities near Rochester, NY with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Specialist, Systems Engineer (Space Optics)

Specialist, Systems Engineer (Space Optics)

Harris Corporation

Rochester, NY

$80.50K - $149.50K/yr

Other

Medical, Retirement, PTO

Posted 8 days ago

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Specialist, System Engineering (Space Optics)
Job Code: 36095
Job Location: Rochester, NY
Job Schedule: 9/80 (Every other Friday off!)
Relocation: Relocation assistance is available to qualified applicants
Job Description:
The L3Harris space superiority and imaging systems engineering department is seeking a systems engineer to join our team and support programs that we have recently won. The department specializes in space-based, small and large aperture visible and infrared telescopes with integrated electromechanical devices used for motion and focus control.
The successful candidate will be a technical point of contact and IPT, performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include leading the test and design verification, requirements sell off, and end item data package (EIDP) generation efforts.
Essential Functions:
  • Systems engineering experience in passive/active electro-optical hardware
  • Perform technical analysis, manage specifications, and generate design review, requirements, specifications, interface, and technical documents.
  • Support product test and design verification, requirements sell-off, risk assessments and mitigations, end item data package generation efforts
  • Engage in continuous process improvement initiatives to enhance engineering efficiency and effectiveness.
  • Coordinate with cross-functional teams to ensure integration and compatibility of all system components and provide technical leadership and guidance throughout the entire project lifecycle.
  • Utilize systems engineering tools and methodologies to support model-based systems engineering (MBSE).
  • Contribute to proposal development and program planning activities.

Qualifications:
  • Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.
  • Professional experience in a systems engineering role supporting requirements, design, manufacturing, and integration of systems
  • Professional experience working with MBSE tools and methodologies
  • Experience working on aerospace products

Preferred Additional Skills:
  • Candidate with an active Top Secret/SCI clearance is highly desirable.
  • Technical Subject Matter Expertise in optical, electro-optical, electrical, mechanical, electromechanical, or equivalent engineering discipline.
  • Relevant experience with the design, manufacture, integration, test and sell-off of space-based EO/IR subsystems.
  • Cameo Systems/No Magic Model-based systems engineering (MBSE), SysML
  • Ability to manage multiple and competing priorities.
  • Ability to support program milestone reviews (SRR, SDR, PDR, CDR, FCA/PCA, PSR).
  • Ability to collaborate across all levels of leadership.
  • Work collaboratively with others and complete assignments with a team-oriented approach.
  • Strong communication and interpersonal skills - taking complex concepts and sharing with others.
  • Ability to architect an end-to-end space system with a full understanding of the product lifecycle.
  • Experience with project management aspects of technology development programs.
  • Experience with estimating and managing costs & creating and managing schedules

In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $80,500.00 - $149,500.00 This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

FacebookInstagram

View All Harris Computer Systems Jobs

Apply