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Manager Systems Support Engineer Jobs in Rochester, NY

Review/provide technical input and cost estimation support. * Provide systems engineering leadership to a small group of systems or mixed discipline engineers. * Management of requirements through ...

DevOps Engineer

Victor, NY · On-site

$93K - $125K/yr

Experience supporting application deployments and production systems * Experience working in Agile ... Strong knowledge of DevOps principles, CI/CD practices, and release management methodologies

Security Systems Engineer

Rochester, NY · On-site

$80K - $149K/yr

This position requires DoD IA expertise to support embedment of cryptographic components within ... The candidate should have a good understanding of DoD Configuration Management (CM) processes and ...

Quality Engineer

Rochester, NY · On-site

$70K - $88K/yr

Detail-oriented Quality Control Engineer to support our high-volume precision manufacturing operations as we transition our quality management system from ISO 9001 to IATF 16949. The Quality Control ...

New

Quality Engineer

Rochester, NY · On-site

$33.65 - $42.31/hr

Detail-oriented Quality Control Engineer to support our high-volume precision manufacturing operations as we transition our quality management system from ISO 9001 to IATF 16949. The Quality Control ...

New

We show up for our clients, support one another, and take pride in doing work that strengthens the ... and the ability to manage multiple tickets from start to finish. • Clear, professional ...

Lead, Systems Engineering

Rochester, NY · On-site

$110K - $205K/yr

Lead, Systems Engineering Job Code: 41758 Job Location: Rochester, NY Job Schedule: 9/80: Employees ... L3Harris supports * Ability to effectively plan and organize projects and manage priorities

Engineer

Bergen, NY · On-site

$31.26 - $39.07/hr

Engineer will maintain and/or coordinate all building energy management systems to include lighting through the Trane Ensemble Software. Store systems that may need support would include, but not ...

Electrical Engineer

Rochester, NY · On-site

$80K - $149K/yr

... Engineering systems support and development to customer-funded programs within our Exquisite ... Detail-oriented and capable of managing multiple priorities in a fast-paced environment. In ...

Showing results 41-60

Manager Systems Support Engineer information

See Rochester, NY salary details

$18

$42

$74

How much do manager systems support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for manager systems support engineer in Rochester, NY is $42.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.30 and $47.93 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Rochester, NY?

For Manager Systems Support Engineer jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Rochester, NY look for?

The top searched job categories for Manager Systems Support Engineer jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager Systems Support Engineer jobs?

Cities near Rochester, NY with the most Manager Systems Support Engineer job openings:

$134K - $167K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Ultra Maritime rating

5.0

Company rating: 5.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

481st of 490 rated machine equipment manufacturers


Job description

Protecting What Matters. Powering the Future of Naval Technology.

Your work here has global impact. From developing sonar and radar systems to advancing unmanned and undersea platforms, our technologies empower the U.S. Navy and allied forces to operate in some of the world's most complex environments.

As the maritime and underwater battlespace evolves, we continue to push boundaries-driven by innovation, accountability, and a shared commitment to excellence.

Join us as we shape the future of naval warfare-safeguarding the seas and strengthening navies worldwide.

Nationality Requirements

Due to the nature of the programs we support, certain roles may require candidates to meet U.S. nationality requirements and be eligible to obtain a security clearance.

Position Summary

Ultra Maritime is searching for a highly motivated and detail oriented Senior Systems Engineer to support the development of Sonobuoy and related systems. Working closely with RF, Mechanical, Electrical, Acoustic, and Software Engineers, the Senior Systems Engineer will guide the development of the system through all parts of the engineering life cycle. The Senior Systems Engineer is expected to provide system level trade-space assessments of approaches working with the Project Engineer to determine the benefit trade-offs. At Ultra Maritime, the Senior Systems Engineer will have the opportunity to guide the development and selection of key technologies for the Navy and will have the opportunity to work with complex software algorithms and digital signal processing hardware. The Senior Systems Engineer will have the opportunity to contribute to key strategic approaches for future proposals, IR&D, and additional development activities.

Job Description

Primary Skills:

  • Strong attention to detail and work ethic.

  • Knowledge of proper systems engineering discipline and rigor required for disciplined systems development.

  • Significant experience with sonar systems or similar signal processing systems.

  • Experience and knowledge of algorithms used for signal processing.

  • Experience planning, reviewing, and executing integration and test events for combined hardware and software systems

  • Ability to document and specify system and subsystem level requirements.

  • Experience working with a team to jointly develop a system during all phases of the development lifecycle.

  • Review/provide technical input and cost estimation support.

  • Provide systems engineering leadership to a small group of systems or mixed discipline engineers.

  • Management of requirements through DOORS

  • Willingness to travel (10%).

Typically, a Bachelor Degree (or equivalent) in a related field and 9+ years of experience within a relevant complex engineering environment.

May be required to maintain security clearance.

#LI-kp1

#li-onsite

Expected Compensation: The expected compensation range for this role is

$134,368.00 - $167,960.00.

Please note this represents the expected range. Ultra Maritime considers multiple factors when determining final compensation, including the scope and responsibilities of the role, a candidate's relevant experience and education, certifications and training, as well as current business and market conditions.

What Ultra Maritime Offers You

At Ultra Maritime, we invest in our employees and their well-being:

  • Climate controlled, well-lit and clean work environment!

  • Work/life balance that includes up to 140 hours PTO for first year

  • 8 Paid Holidays, with 3 floating holidays

  • 401k Plan with Company Match

  • Educational Assistance Program (Tuition Reimbursement)

  • Wellness Program and incentives

  • Company HSA contributions

  • Insurance Benefits that start 1st of the month following hire

  • Eligibility in Company Performance-based bonuses annually

  • Additional Employee Discounts and Perks

Company-Paid Benefits:

  • $75 monthly student loan repayment program

  • Basic Life Insurance

  • Basic Accidental Death and Dismemberment (AD&D) Insurance

  • Short Term Disability

  • Long Term Disability

  • Employee Assistance Program (EAP)

Voluntary Employee-Paid Benefits:

  • Medical and Prescription insurance

  • Dental insurance

  • Vision insurance

  • Supplemental Life Insurance Plans

  • Supplemental AD&D insurance for Employee and Family

  • Accident Plan

  • Critical Illness Plan

  • Hospital Indemnity Plan

  • Pet Insurance

  • Identity Theft

Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email careers@ultra-us-gbs.com

Equal Opportunity Employer

Ultra Maritime is an Equal Opportunity Employer. We are committed to providing a workplace that is fair, respectful, and inclusive, and we make employment decisions based on qualifications, merit, and business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other status protected by applicable federal, state, or local law.

As a U.S. defense contractor, Ultra Maritime maintains strict standards related to integrity, compliance, and security.

We operate a drug-free workplace and, where permitted by law, may conduct pre-employment background checks and substance-abuse screening based on role requirements.

Company: Ultra Maritime

#MAR


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