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Desktop Engineer Two Jobs in Virginia (NOW HIRING)

ISI Enterprises

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

ISI is looking for a proactive and customer-focused Support Engineer II to join our IT team. This ... Utilize Remote Monitoring and Management (RMM) tools to track alerts and provide remote desktop ...

IsI Enterprises LLC

Support Engineer II

Springfield, VA · On-site

$85K - $95K/yr

ISI is looking for a proactive and customer-focused Support Engineer II to join our IT team. This ... Utilize Remote Monitoring and Management (RMM) tools to track alerts and provide remote desktop ...

Timmons Group

Outside Plant Engineer II/III

Richmond, VA · On-site

$80K - $90K/yr

Bachelor's degree in engineering related field preferred and/or equivalent work experience. * 2-5 ... Desktop and field quality control to support final client deliverable * Strong project management ...

Harris Corporation

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

The technician will work closely with engineering and manufacturing teams to integrate IT solutions ... 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

L3HHCM20

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

The technician will work closely with engineering and manufacturing teams to integrate IT solutions ... 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

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All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Virginia

Desktop Engineer Two information

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

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For Desktop Engineer Two jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Virginia look for?

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Cities in Virginia with the most Desktop Engineer Two job openings:

Desktop Engineer Two jobs near you

Client Engineer with Security Clearance

TEKsystems c/o Allegis Group

Herndon, VA • On-site

Contractor

Posted 7 days ago

Job description

TEKsystems Global Services LLC. Client Engineer I Job Description
Summary: Client Engineers serve as the primary point of contact for IT infrastructure in
secure environments across North America. These secure locations support cutting edge
cloud environments that enable agencies to meet their missions and advance their technical
abilities. Client Engineers work in a team environment to triage an enterprise-wide ticket que
while also supporting special projects including the build out of new environments and
upgrading systems in existing locations.
Clearance Level Must Currently Possess and Maintain:
Top Secret SCI + Polygraph Technical Environment • Windows 10 and/or 11 Troubleshooting and Updates • Active Directory, User Profiles, User Groups, Password Reset, Account Unlock • Outlook Exchange • Inventory Scanning/Organization • Imaging PXE Boot or other • General slow network, connectivity issues • Virtual Desktop, Workspace • Browser Support – Firefox, Microsoft Edge • Tenable or other security scanning tools • Desk set ups, peripheral testing/installing, cable tracing • Ticket Queue tools • ECM Patching, Remote Client, or other experience with patching and troubleshooting remotely • Nice to have- switch router familiarity, PowerShell, high side phone knowledge, haystack admin, project coordination skills, basic Excel Role and Responsibility • Respond as first contact for all tickets and customer requests in the cleared environment • Provide resolution or escalation on all trouble tickets within 7 days or less • Process all Account Unlocks and Password Resets in less than 24 hours • Provide detailed data and communications in tickets • Respond to in-bound calls, emails, chats, and customer walk-ups same day • Monitor DPM Checks, Corporate Ticket Queue, Taskei and communication tools on a daily basis • Install and configure hardware operating systems, applications, update patches etc. • Setup new user accounts/profiles and decommission exiting employees in a timely manner with SLA • Troubleshoot and resolve end-user hardware, operating system, network connectivity, and software related problems • Maintain IT inventory documentation and perform full inventory analysis on a quarterly basis , • Create and update documentation as necessary for local and remote sites. • Assist with general desk set up, workstation preparation, cable management, special builds, escorting etc. • Escalate as needed with detailed ticket information then collaborate with Tier 2 and specialized teams to resolve escalation, driving follow up communication for the customer • All CE1s will be required to cover up to 3 after hour/weekend special events a year for tasks such as fold downs or power downs, they will receive at least 2-3 weeks notice of these planned events • Occasionally, in emergency situations such as power loss, there will be opportunities for additional compensation to return to site in an unplanned event after hours or on weekends to restore the secure location • Continue to evolve and increase technical skills alongside the growing and changing environment of the customer as needed Personal Expectations: • Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done. • Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles. • Quality: You demonstrate appropriate quality and thoroughness. • Integrity: You act with personal integrity at all times. • Professional: You work with your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work.

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