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Desktop Engineer Two Jobs in Virginia (NOW HIRING)

Minimum Required Experiences: * 2 years of experience in desktop engineering or application packaging * Proven experience with SCCM / MECM or Microsoft Intune * Application Packaging (MSI, MSIX, App ...

Minimum Required Experiences: * 2 years of experience in desktop engineering or application packaging * Proven experience with SCCM / MECM or Microsoft Intune * Application Packaging (MSI, MSIX, App ...

Minimum Required Experiences: * 2 years of experience in desktop engineering or application packaging * Proven experience with SCCM / MECM or Microsoft Intune * Application Packaging (MSI, MSIX, App ...

Minimum Required Experiences: * 2 years of experience in desktop engineering or application packaging * Proven experience with SCCM / MECM or Microsoft Intune * Application Packaging (MSI, MSIX, App ...

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Desktop Engineer Two information

What is a Tier 2 desktop support job description?

A Tier 2 desktop support technician provides advanced technical assistance for hardware, software, and network issues that cannot be resolved by Tier 1 support. They troubleshoot complex problems, perform system upgrades, and may use remote support tools, often requiring knowledge of operating systems, troubleshooting skills, and relevant certifications. The role typically involves working in a help desk environment with a focus on resolving escalated user issues efficiently.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Desktop Engineer Two role typically refers to the probation or trial period that employers may set, often lasting around three months, during which performance is evaluated before confirming permanent employment. During this time, employees are usually expected to demonstrate proficiency with desktop support, troubleshooting, and relevant tools like remote management software. Completing this period successfully can lead to benefits such as job stability and potential salary increases.

What engineer makes 500,000 a year?

While most desktop engineers earn significantly less, highly experienced or specialized professionals in senior or executive roles within IT or technology companies can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or profit sharing. Such compensation typically requires extensive expertise, certifications, and leadership responsibilities.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are good second jobs for engineers?

For a Desktop Engineer Two, good second jobs include freelance IT support, technical consulting, or remote troubleshooting roles that leverage technical skills. These positions often offer flexible hours and can be done outside regular work schedules, making them suitable for engineers seeking additional income or experience in related areas.
What are popular job titles related to Desktop Engineer Two jobs in Virginia? For Desktop Engineer Two jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Virginia look for? The top searched job categories for Desktop Engineer Two jobs in Virginia are:
What cities in Virginia are hiring for Desktop Engineer Two jobs? Cities in Virginia with the most Desktop Engineer Two job openings:
Platform Engineer (Desktop Infrastructure)

Platform Engineer (Desktop Infrastructure)

Navy Federal Credit Union

Vienna, VA • On-site

Full-time

Posted 11 days ago


Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

60th of 148 rated financial services


Job description


Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
The Desktop Risk Mitigation (DRM) team is responsible for the identification, assessment, and remediation of security and compliance risks associated with enterprise desktop and endpoint devices. The team's mission is to ensure endpoints are securely configured, fully patched, policy-compliant, and aligned with regulatory and internal security requirements. This position will design, implement, and maintain infrastructure platforms for delivering applications. The engineer will build and manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations. Perform work associated with IT infrastructure and systems administration to include installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases. Develop information technology strategies, polices and plans. Ensure performance and resource availability of computers and other IT systems. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and techniques.
Responsibilities
  • Research, analyze, evaluate, and provide recommendations to management on direction for active risks, vulnerabilities, and exploitations
  • Conceive, plan, and research final technology solutions/products to remediate/mitigate vulnerabilities on End User systems and products
  • Develop, code, test, debug, and document the most complex platforms to achieve objectives
  • Package, test, and deploy system and application updates/patches to the end-user environment
  • Analyze, design, implement, operate, deploy, and support information technology resources (includes computer hardware, operating systems, communications, software applications, data processing and security)
  • Develop and implement engineering standards and processes; Lead cross-organizational initiatives to standardize technical practices and enhance platform resilience (inclusive of maintaining desktop standards, knowledge base, operating procedures, guidelines, and system documentation)
  • Troubleshoot problems and communicate status, findings and/or technical results; make recommendations and ensure implementation of compliance and communication protocols
  • Create and maintain infrastructure that supports application development (e.g., CI/CD pipelines)
  • Lead complex technical projects and initiatives with significant impact across the business
  • Serve as an escalation point of contact with the primary focus on mitigating threats, risks, and vulnerabilities
  • Recommend and implement improvements to EUC desktop architecture and design; Provide frameworks, libraries, and tools to standardize development and operations
  • Manage service escalation to resolution and identify continuous improvement opportunities as appropriate
  • Optimize platform reliability, scalability, and automation
  • Ensure compliance with Navy Federal Credit Union ETS standards and best practices
  • Manage and ensure adherence to SLAs/ Able to complete assignments within target deadlines
  • Serve as lead technical resource for other team members; mentor and guide lower-level staff on new and innovative techniques and strategies
  • Performs other related duties as assigned

Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field, or the equivalent combination of education, training, and experience
  • 2-5 years of experience in function
  • Familiarity with software and platform engineering concepts and methodologies and current development languages and methods
  • Basic skill involving technical applications/languages, information technology or specialized engineering methods
  • Basic skill in scripting languages for automation tasks (Python, Bash, etc)
  • Familiarity with configuration management tools
  • Exposure to CI/CD pipelines and tools.

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 820 Follin Ln. Vienna, Virginia 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933