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Desktop Associate Jobs in Raleigh, NC (NOW HIRING)

CROSSMARK1

Retail Data Collection Associate- Part Time

Durham, NC

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information ...

PSG Global Solutions

Document Associate 2

Cary, NC

Desktop PC - Intermediate * Microsoft Word - Intermediate * Microsoft Excel - Basic * Microsoft Outlook (Email, Calendar, Contacts) - Intermediate * Electronic File Storage System - Advanced * Multi ...

Net Friends, Inc.

IT Expert

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Microsoft Modern Desktop Administrator Associate (MDAA) certification * Microsoft tools knowledge (Azure AD, Microsoft Intune/Endpoint Manager, Microsoft 365) * Windows Server 2012-2022 operating ...

New

Relay

Associate QA Engineer

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring an Associate QA Engineer to join our innovative engineering team. This role is scoped ... Hungry to learn and grow * 0-2 years Testing experience with Android, iOS, Web/Desktop, Networking ...

Relay

Associate QA Engineer

Raleigh, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring an Associate QA Engineer to join our innovative engineering team. This role is scoped ... Hungry to learn and grow * 0-2 years Testing experience with Android, iOS, Web/Desktop, Networking ...

Amgen

Specialist IS Engineer - Citrix

Holly Springs, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Own and manage Citrix Virtual Apps and Desktops infrastructure, ensuring performance, availability ... Citrix Certified Associate - Virtualization (CCA-V). * Citrix Certified Professional - Networking ...

The Reynolds and Reynolds Company

Proton IT Helpdesk

Raleigh, NC · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desktop PC's and laptop computers (motherboards, NIC's, video cards, laptop monitors, laptop ... associates with the right balance between work and family. We offer a comprehensive benefits ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Configure and deploy desktops, laptops, mobile devices, and peripherals. * Create, deploy, manage ... Associate degree or technical diploma in Information Technology, Computer Science, or a related ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC

$18.25 - $25/hr

Configure and deploy desktops, laptops, mobile devices, and peripherals. * Create, deploy, manage ... Associate degree or technical diploma in Information Technology, Computer Science, or a related ...

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Showing results 21-40

All JobsDesktop Associate JobsDesktop Associate Jobs in Raleigh, NC

Desktop Associate information

See Raleigh, NC salary details

$15

$22

$30

How much do desktop associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop associate in Raleigh, NC is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $24.09 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Raleigh, NC?

The most popular types of Desktop jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Desktop Associate jobs?

Cities near Raleigh, NC with the most Desktop Associate job openings:

Desktop Associate jobs near you

Associate Endpoint Analyst

Campbell University

Buies Creek, NC • On-site

Full-time

Re-posted 21 days ago

Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

99th of 618 rated colleges and universities

Job description

Position: Associate Endpoint Analyst
Department: IT Services
Status: Full Time
Position Summary:
The Associate Endpoint Analyst works to achieve the mission of the university by ensuring that endpoint technologies are available, functional and adequate to meet the needs of the end users and the university as a whole. Under supervision, the Associate Analyst will perform analytical, technical, and administrative work to plan, install, maintain and manage endpoint technologies, including but not limited to computers, mobile devices, printers, and common endpoint applications. The Associate Analyst will be able to consult with end-users and other constituencies to determine computing requirements and make recommendations. The Associate Analyst will work consistently to make sure the ongoing needs of the end-users are met by acting in a timely manner to solve problems, restore functionality, process service requests and procure equipment. The Associate Analysts will work within the procedural frameworks established to document incidents and requests, request changes and report problems.
Essential Duties and Responsibilities:
  • Communicate effectively with constituencies and teammates
  • Troubleshoot, diagnose and repair endpoint issues
  • Effectively research to solve issues and discover new solutions
  • Use and manage tools and applications required to support endpoint assets
  • Understand endpoint networking
  • Deploy new hardware and software
  • Respond to incidents in a timely manner
  • Consult with end users and department representatives
  • Be an active member of project teams when required
  • Document activities and solutions
  • This position demands accuracy, honesty, integrity and the ability to work with the Christian mission of Campbell University.
  • Maintain a professional appearance and demeanor at all times.
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education/Experience:
  • An Associate's degree or 3 years of professional hands-on computer support experience.
  • A+ certification or HDI Desktop Technician certification is preferred.
  • Experience in a higher education or non-profit sector is also preferred.

Knowledge, Skills, and Abilities:
  • Understand the basics of Windows, MacOS, Android and iOS Operating Systems.
  • Demonstrable skills for and commitment to good customer relationship management.
  • Communicate effectively to all groups through both oral and written channels.
  • Understand the basics of Windows, MacOS, Android and iOS Operating Systems.
  • Demonstrable skills for and commitment to good customer relationship management.
  • Communicate effectively to all groups through both oral and written channels.
  • Maintain strict confidentiality and attention to detail are essential.
  • Knowledge of Microsoft Office 365 applications, email clients and Internet Browsers
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise independent judgment in complex and new situations.
  • Manage multiple, concurrent projects, and meet strict deadlines.
  • Detail-oriented and willing to work in a changing environment.
  • Broad knowledge of Campbell University policies and procedures and FERPA guidelines.
  • Maintain strict confidentiality and attention to detail are essential.
  • Knowledge of Microsoft Office 365 applications, email clients and Internet Browsers
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise independent judgment in complex and new situations.
  • Manage multiple, concurrent projects, and meet strict deadlines.
  • Detail-oriented and willing to work in a changing environment.
  • Broad knowledge of Campbell University policies and procedures and FERPA guidelines.

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

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