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Desk Associate Jobs in Ohio (NOW HIRING)

Scenthound

Front Desk Associate - Part Time

Aurora, OH · On-site

$15 - $23/hr

Oversee appointment scheduling working closely with other member associates and the back-of-house operations * Maintain a clean, organized, and professional front desk environment * Ensure dog safety ...

Innvite Hospitality

Front Desk Agent

Columbus, OH · On-site

$12 - $15/hr

Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General ManagerRequired Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS ...

Spenga

Part time Front Desk Associate

Dayton, OH · On-site

$15/hr

A SPENGA front desk manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong management and leadership abilities * Previous ...

Innvite Hospitality

Front Desk Agent

Columbus, OH · On-site

$13 - $15/hr

Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General ManagerRequired Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Join the Sweet Peas team as a Front Desk Rockstar!Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$12 - $18/hr

Join the Sweet Peas Family as a Front Desk Rockstar!Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$12 - $18/hr

Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that ...

Browns Fit

Front Desk Associate

Cleveland, OH · On-site

$12/hr

Benefits: * Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Browns Fit. You have been selected ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds ...

Browns Fit

Front Desk Associate

Cleveland, OH · On-site

$12/hr

Benefits: * Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Browns Fit. You have been selected ...

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All JobsDesk Associate JobsDesk Associate Jobs in Ohio

Desk Associate information

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Ohio?

The most popular types of Desk jobs in Ohio are:

What cities in Ohio are hiring for Desk Associate jobs?

Cities in Ohio with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Associate - Part Time

Scenthound

Aurora, OH • On-site

$15 - $23/hr

Part-time

Medical, PTO

Re-posted 25 days ago

Scenthound rating

4.5

Company rating: 4.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

39th of 41 rated pet care providers

Job description

About Us:Scenthound is on a mission to make routine dog care simple and accessible. We're not just grooming dogs - we're building a movement for healthier, happier pups and a connected community of dog lovers. We're also not your traditional big-box pet store where grooming is just a service offering. Routine Hygiene and Wellness is at the core of what we do - and we do it in a comfortable, boutique-like atmosphere where you'll feel right at home.
We are the very first Scenthound in Ohio and this is an exciting opportunity to be part of the journey to launch a network of Scenters in the Greater Cleveland area. Owned and operated by local husband and wife entrepreneurs, you'll be treated with care and respect in an environment that promotes bringing your authentic self to work every single day.
We are located at 7041 Aurora Road adjacent to the Four Corners Marketplace in Aurora/Bainbridge Twp.
Benefits and Perks
  • Competitive hourly pay $15/hr + tips ($4-8/hr avg)
  • Medical Benefits provided
  • Paid Time Off (PTO), closed major holidays
  • Supportive work environment in a family-owned business
  • Ongoing training and development opportunities
  • Complimentary service membership

About the Role
As a Member Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand in the region.
What You'll Do
  • Drive membership sales by educating customers on the benefits of routine wellness care
  • Build strong relationships with dog parents and provide outstanding customer service
  • Promote and schedule first-time visits to introduce customers to our services
  • Oversee appointment scheduling working closely with other member associates and the back-of-house operations
  • Maintain a clean, organized, and professional front desk environment
  • Ensure dog safety protocols are always followed to provide a stress-free experience for pets

What We're Looking For
  • A sales and customer-focused mindset with a passion for helping customers make informed decisions
  • Proactive and coachable, with a desire to learn and grow in a fast-paced environment
  • Strong communication and people skills to engage with customers and build relationships
  • A passion for dog wellness and safety
  • Retail, hospitality, or membership-based sales experience is a plus

Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog's Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.
Compensation: $15.00 - $23.00 per hour

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