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Desk Associate Jobs in Ohio (NOW HIRING)

Smith Pet Care Co

Front Desk Associate

Columbus, OH · On-site

$14 - $15/hr

Front Desk / Customer Service Associate Core Competences: - Customer service focused - Will to learn & understand the Dogtopia daycare and boarding selling points and discuss Dogtopia with potential ...

ADP - RNOOID0020560279

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Hotel Position: Front Desk Associate 2nd shift [Fri and Sat]

Columbus, OH · On-site

$13.50 - $15.50/hr

The front desk associate is responsible for checking in the guest, informing the guest about the amenities and policies of the, answering phones, making reservations, promote Wyndham's Rewards ...

ADP - RNOOID0020560279

Be Seen First

Hotel Position: Front Desk Associate 2nd shift [Fri and Sat]

Columbus, OH · On-site

$13.50 - $15.50/hr

The front desk associate is responsible for checking in the guest, informing the guest about the amenities and policies of the, answering phones, making reservations, promote Wyndham's Rewards ...

Courtyard by Marriott

Front Desk Associate

New Albany, OH · On-site

$13.50 - $17.25/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$11 - $18/hr

Front Desk Associate (Evening) Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and ...

Massage Envy PCRK

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

PCRK Group

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Massage Envy PCRK

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Description Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care ...

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Desk Associate information

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Ohio?

The most popular types of Desk jobs in Ohio are:

What cities in Ohio are hiring for Desk Associate jobs?

Cities in Ohio with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Associate

Smith Pet Care Co

Columbus, OH • On-site

$14 - $15/hr

Full-time

Re-posted 3 days ago

Job description

Description:

Date posted: February 3, 2026

Pay: $14.00 - $15.00 per hour

Job description:

DO YOU LOVE DOGS? WE HAVE A GREAT OPPORTUNITY AVAILABLE AT DOGTOPIA DOWNTOWN COLUMBUS. WE ARE LOOKING TO HIRE ASAP FOR A LONG-TERM JOB OPPORTUNITY! WEEKEND SHIFT: SATURDAYS & SUNDAYS 9:30 AM - 5:15 PM, & SOME WEEKDAY SHIFTS INCLUDING AM AND PM SHIFTS.

Front Desk / Customer Service Associate

Core Competences:

- Customer service focused

- Will to learn & understand the Dogtopia daycare and boarding selling points and discuss Dogtopia with potential customers on the phone or in-person

- Computer proficient, and able to learn and work in Dogtopia's point of sale system

- Comfortable with checking in or checking out dogs from the facility

- Able to effectively explain the benefits of Dogtopias services; and to sell Dogtopia and close the deal – sell daycare membership, follow-up on leads, answer customer questions or concerns

- Willing to learn - curious, and proactive

Qualifications:

o Must love dogs

o Sales and customer service experience; strong customer service skills

o Love talking to people and serving customers

o Ability to work flexible hours

o Ability to work cohesively with others in a fun, fast paced environment

o Able to work within a structure, but to think and act flexibly when needed

Personal Characteristics:

o Proactive- results focused, self-starter

o Intense, restless, driving

o Emotionally intelligent

o Multi-tasker

o People / relationship focus

o Extroverted, warm, enthusiastic, and caring

o Persuasive selling style

Benefits include:

  • Bring your dog to work for free & employee discount on boarding
  • Commission for selling daycare enrollment ranging from $10 - $40 or more per sale
  • $250 bonus after 6 months with us pending the employee is in good standing with the company

This person must be available to work weekend hours and holidays. This person must be comfortable leading the team, as the Front Desk associate takes on a leadership role within the team. They must be extremely personable, love talking with people, and comfortable handling any customer complaints with a positive attitude. In addition, this person will be asked to help clean the store from time to time - so the retail space looks great.

There are also perks which include commissions for sales. Plus you can bring your dog to work for free upon successful completion of your training. Free covered onsite parking for employees.

LEARN MORE ABOUT DOGTOPIA HERE: https://www.dogtopia.com/columbus-downtown/

Requirements:

NA