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Desk Associate Jobs in Akron, OH (NOW HIRING)

Soul Space

Front Desk Associate

Cleveland, OH · On-site

$17 - $20/hr

Wellness resources Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an ...

Soul Space

Front Desk Associate

Cleveland, OH · On-site

$17 - $20/hr

Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional ...

Soul Space

Front Desk Associate

Cleveland, OH · On-site

$17 - $20/hr

Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional ...

Scenthound

Front Desk Associate

Aurora, OH · On-site

$15 - $23/hr

Oversee appointment scheduling working closely with other member associates and the back-of-house operations * Maintain a clean, organized, and professional front desk environment * Ensure dog safety ...

Scenthound Aurora, OH

Front Desk Associate

Aurora, OH · On-site

$15 - $23/hr

Oversee appointment scheduling working closely with other member associates and the back-of-house operations * Maintain a clean, organized, and professional front desk environment * Ensure dog safety ...

Scenthound

Front Desk Associate - Part Time

Aurora, OH · On-site

$15 - $23/hr

Oversee appointment scheduling working closely with other member associates and the back-of-house operations * Maintain a clean, organized, and professional front desk environment * Ensure dog safety ...

Browns Fit

Front Desk Associate

Cleveland, OH · On-site

$12/hr

Benefits: * Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Browns Fit. You have been selected ...

Browns Fit

Front Desk Associate

Cleveland, OH · On-site

$12/hr

Benefits: * Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Browns Fit. You have been selected ...

Collabera

Help Desk Services Associate

Brooklyn, OH · On-site

$17.25 - $23.50/hr

This is an entry level position, requiring proficient computer skills, previous help desk position ... IT Associates, Bachelor's degree or IT Certification 1 to 3 years' experience in a Helpdesk or ...

Area Temps, Inc.

Be Seen First

Help Desk Support - Part-time - LM

Independence, OH · On-site

$20/hr

A local organization is seeking a Help Desk Associate to help with workshops and willing to drive over an hour for conference assistance. This is a part-time position working 8 to 12 hours each week ...

New

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

Position Overview Spa Lavender is seeking a friendly, polished, organized, and sales-driven Front Desk Sales Associate to serve as the first and last impression for our guests. This role is essential ...

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

Position Overview Spa Lavender is seeking a friendly, polished, organized, and sales-driven Front Desk Sales Associate to serve as the first and last impression for our guests. This role is essential ...

SPA LAVENDER LLC

Front Desk Sale Associate

Solon, OH · On-site

$14 - $17/hr

Training & development Position Overview Spa Lavender is seeking a friendly, polished, organized, and sales-driven Front Desk Sales Associate to serve as the first and last impression for our guests.

Concord Hospitality

Front Desk Clerk

Cleveland, OH · On-site

$13.50 - $16.75/hr

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Clerk

Lyndhurst, OH · On-site

$13.50 - $16.75/hr

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Palette Hotels

Front Desk Agent

Kent, OH · On-site

$13 - $16.50/hr

Essential Duties and ResponsibilitiesAs a Front Desk Agent, hours of operation mid-shift and ... We support our associates with highly competitive salaries, outstanding health, benefits, extensive ...

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Desk Associate information

See Akron, OH salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Akron, OH is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Akron, OH?

The most popular types of Desk jobs in Akron, OH are:

What cities near Akron, OH are hiring for Desk Associate jobs?

Cities near Akron, OH with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,714 per year, or $20.5 per hour.

SAP Help Desk Associate

Applied Industrial Technologies

Cleveland, OH • On-site

$18 - $24.25/hr

Full-time

Posted 5 days ago

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

277th of 429 rated retail wholesalers

Job description

The Operational Excellence Department of Applied Industrial Technologies, an industrial distributor with a $12.5 billion market cap, seeks an experienced SAP Help Desk Associate.
The SAP Help Desk Associate serves as the first point of contact for SAP support issues. We are seeking an experienced hands-on SAP Help Desk Associate to analyze and resolve user SAP issues. Strong diagnosis, trouble shooting, problem solving, and communication skills are required. While we prefer candidates to be based at an Applied Industrial Technologies location, we will consider hybrid work arrangements for the right candidate.
Job responsibilities include:
  • Ability to work in fast paced, high volume call center documenting requests, troubleshooting and resolving issues
  • Support remote users via phone, email, instant message and help desk ticketing software
  • Weigh the impact of problems to end users and other customers in order to assign an appropriate priority and resolution target, escalating if necessary to ensure customer satisfaction
  • Work independently and collaboratively to achieve objectives and assignments timely resolution
  • Meet departmental customer service metrics for help desk issue resolution
  • Participate with creation/maintenance of a knowledge base with common issue and resolution identification
  • Active involvement with the company's Lean processes driving continuous improvement and waste reduction

Requirements:
  • 1 year of Tier 1 SAP Help Desk problem solving or equivalent to meet/exceed established metrics and customer service standards in a fast paced, service related environment
  • Working knowledge of SAP
  • Proven problem solving and interpersonal communication skills
  • Ability to react to concerns in a professional manner
  • 4 year degree in IT, business administration or related field OR a 2-year degree from a technical college OR equivalent work experience
  • Strong work ethic and self-starter

Preferred:
  • 1+ year of 2nd Tier Help Desk experience is preferred
  • Microsoft Office Suite knowledge
  • Multi-location, multi-country/state experience
  • French language a plus

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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