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Desk Assistant Jobs in Iowa (NOW HIRING)

Bowldogs

Front Desk

North Liberty, IA

$12.75 - $16.50/hr

Maintain cleanliness and organization at the front desk area * Assist guests with any questions or concerns they may have * Collaborate with other team members to provide a seamless experience for ...

Wyndham Hotels & Resorts

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

Front Desk Agent TRAVELODGE OF CLINTON, IA Hospitality Management Corporation is a Dallas based ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Wyndham Hotels & Resorts

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Winsor Consulting Group LLC

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Travel onsite when necessary to assist with support issues that require a physical presence.

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Desk Assistant information

See Iowa salary details

$9

$19

$31

How much do desk assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desk assistant in Iowa is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Iowa?

The most popular types of Desk jobs in Iowa are:

What are popular job titles related to Desk Assistant jobs in Iowa?

For Desk Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Iowa look for?

The top searched job categories for Desk Assistant jobs in Iowa are:

What cities in Iowa are hiring for Desk Assistant jobs?

Cities in Iowa with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,723 per year, or $19.6 per hour.

Front Desk Receptionist

Iowa Orthopaedic Center PC

Waukee, IA • On-site

$14.50 - $18.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Front Desk Receptionist
Description
Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee . The role is responsible for operating an efficient front desk and providing excellent customer service. The patient specialist also performs secretarial and various general procedures associated with routine patient encounters. The patient specialist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees.
  • Shift: M-F 8:30am-5pm
Must have daily reliable transportation.
Key Responsibilities:
  • Open the reception area in a timely manner and monitor lobby activities taking action as needed.
  • Welcome on-site visitors, determines nature of business and announce visitors to appropriate personnel.
  • Answer telephone, greet and direct patients, salespeople and visitors.
  • Enter and update information in HST and NextGen from documentation as required.
  • Assist with insurance claim follow up and billing tasks.
  • Check-In patients in by updating demographic and insurance information in computer, collecting co-pays and Account Balances
  • Be proficient in operation of office equipment and report malfunctions immediately to supervisor.
  • Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner.
  • Perform front office duties efficiently and correctly.
  • Accept changes to the front desk procedure with an open mind and a positive attitude.
  • Provide a role model for customer service and excellent patient care.
  • Assist with other duties as assigned.
  • Must be able to regularly attend work.
Requirements
  • Prior face to face customer service experience and/or healthcare or health related field experience
  • Basic understanding of health insurance and medical billing
  • Prior experience in a medical office is preferred
  • Customer service and the desire to serve our patients and co-workers with a positive attitude.
  • Ability to add, subtract, multiply, and figure percentages on a calculator.
  • Respond to requests from other departments in a timely, positive and pleasant manner. Demonstrates the ability to make decisions, take appropriate action and follow tasks through to conclusion.
  • Recognize and analyze the implications of new situations and develop workable solutions in order to maintain productivity and morale.
  • Demonstrate willingness to accept new responsibilities.
  • Excellent communication skills
Why Choose Iowa Ortho?
At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:
  • Innovation that Drives Positive Outcomes (I)
  • Motivation for Exceptional Care (M)
  • Passion for Quality in Everything We Do (P)
  • Accountability Through Open and Honest Communication (A)
  • Commitment to Continued Growth (C)
  • Teamwork (T)
  • Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
  • Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
  • Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
  • Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
  • Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!
*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.
Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.
Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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