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Desk Assistant Jobs in Iowa (NOW HIRING)

Marcus Hotels

Front Desk Associate (Part-Time)

Coralville, IA · On-site

$12.75 - $16.50/hr

... Assist with luggage storage when needed • Communicate guest needs to other departments to ensure seamless service • Maintain cleanliness and organization of the front desk area • Support the ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Marcus Hotels

Front Desk Associate (Part-Time)

Coralville, IA · On-site

$12.75 - $16.50/hr

... Assist with luggage storage when needed • Communicate guest needs to other departments to ensure seamless service • Maintain cleanliness and organization of the front desk area • Support the ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Iowa Ortho

Front Desk Receptionist

Waukee, IA · On-site

$14.50 - $18.50/hr

Front Desk Receptionist Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or ... Enter and update information in HST and NextGen from documentation as required. * Assist with ...

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

New

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

Iowa Digestive Disease Center

Help Desk Technician

Clive, IA · On-site

$18.75 - $25.50/hr

The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex ...

New

City of Ames

Desk Clerk

Ames, IA · On-site

$11.17 - $11.78/hr

Desk Clerk Print ( Apply  Desk Clerk Salary $11.17 - $11.78 Hourly Location 515 Clark Avenue ... Ability to answer and assist customers on the phone or direct them to the correct party. * Ability ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person ... Ensure building security and resident safety * Assist with resident transportation, rent ...

Arbor Lodging Management

Front Desk Agent

West Des Moines, IA · On-site

$14 - $17.75/hr

Front Desk Agent Arbor Lodging is a leading hotel investment and management company with a growing ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person ... Ensure building security and resident safety * Assist with resident transportation, rent ...

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Desk Assistant information

See Iowa salary details

$9

$19

$31

How much do desk assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desk assistant in Iowa is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Iowa?

The most popular types of Desk jobs in Iowa are:

What are popular job titles related to Desk Assistant jobs in Iowa?

For Desk Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Iowa look for?

The top searched job categories for Desk Assistant jobs in Iowa are:

What cities in Iowa are hiring for Desk Assistant jobs?

Cities in Iowa with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,723 per year, or $19.6 per hour.

Front Desk Associate (Part-Time)

The Marcus Corporation

Coralville, IA • On-site

$12.75 - $16.50/hr

Full-time, Part-time

Medical, Retirement

Posted 14 days ago

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

Front Desk Associate
The Hyatt Regency Coralville Hotel & Conference Center is seeking a friendly, service-oriented Front Desk Associate to join our team. This role offers the opportunity to create memorable first impressions for guests while working with a supportive team in one of the premier hotels in Eastern Iowa.
Our Front Desk Associates are the face of the hotel-welcoming guests, solving problems, and ensuring every stay begins and ends with exceptional service.
If you enjoy helping people, thrive in a fast-paced environment, and bring a positive, "can-do" attitude, we would love to meet you.
Why Our Front Desk Team Loves Working Here
• Competitive pay based on experience
• Matching 401(k) and profit-sharing
• Health benefits available after 30 days for full-time associates
• Free and discounted meals & Starbucks
• Free Marcus Theatre movie tickets
• Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
• Free parking
• A supportive team environment focused on People Pleasing People
What You'll Do
As a Front Desk Associate, you will play an important role in creating positive guest experiences from arrival through departure.
Responsibilities include:
• Warmly greet and welcome guests upon arrival
• Check guests in and out of the hotel efficiently and accurately
• Answer guest questions about hotel amenities, local attractions, and services
• Handle guest requests or concerns with patience, professionalism, and care
• Input and retrieve information from hotel computer systems
• Assign rooms based on guest preferences and availability
• Answer phones and respond to guest inquiries in a professional manner
• Maintain accurate cash handling and house bank responsibilities
• Assist with luggage storage when needed
• Communicate guest needs to other departments to ensure seamless service
• Maintain cleanliness and organization of the front desk area
• Support the team and assist with other duties as assigned
What We're Looking For
We're looking for someone who naturally enjoys working with people and creating great experiences.
Ideal candidates will have:
• Strong customer service and communication skills
• A friendly, positive, and professional demeanor
• The ability to remain calm and solution-focused during busy or challenging situations
• Strong attention to detail and organization
• Basic computer skills and ability to learn hotel systems
• Ability to stand and move throughout the front office during the shift
• High school diploma or equivalent
Previous hospitality, retail, or customer service experience is helpful but not required.
If you're the type of person who remembers names, enjoys solving problems, and loves making someone's day better, you'll thrive in this role.
About Us
At Marcus Hotels & Resorts, we believe our associates are our greatest asset. Our culture is built around the philosophy of People Pleasing People, creating memorable experiences for both guests and team members.
The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.
Marcus Hotels & Resorts is an Equal Opportunity Employer.
All offers of employment are subject to E-Verify verification of identity and employment eligibility.

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