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Front Desk Position Jobs in Iowa (NOW HIRING)

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... The position will also be responsible to follow basic account procedures to assure the hotel ...

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... The position will also be responsible to follow basic account procedures to assure the hotel ...

Front Desk Agent - Marriott

Ames, IA

$14 - $17.50/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the ... The position will also be responsible to follow basic account procedures to assure the hotel ...

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Holiday Inn Express Suites Sheldon, Iowa is seeking a professional and highly motivated individual for a Front Desk position. We are seeking someone dependable, with great customer service skills who ...

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Holiday Inn Express Suites Sheldon, Iowa is seeking a professional and highly motivated individual for a Front Desk position. We are seeking someone dependable, with great customer service skills who ...

Front Desk Manager

West Des Moines, IA

$16.75 - $21.50/hr

Join Our Team as a Front Desk Manager at Staybridge Suites in West Des Moines, IA! Are you a hospitality professional looking for a dynamic leadership role in a fast-paced and guest-centric ...

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands ... A little bit about the position: * We're PEOPLE people, so providing excellent customer service is ...

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands ... A little bit about the position: * We're PEOPLE people, so providing excellent customer service is ...

Front Desk Manager

Bettendorf, IA

$15.25 - $19.75/hr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands ... A little bit about the position: * We're PEOPLE people, so providing excellent customer service is ...

Wellness resources This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer ...

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Tru by Hilton Norwalk, Iowa, offers a rewarding opportunity to join a dynamic hospitality ...

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Tru by Hilton Norwalk, Iowa, offers a rewarding opportunity to join a dynamic hospitality ...

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Front Desk Position information

See Iowa salary details

$7

$14

$18

How much do front desk position jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front desk position in Iowa is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and managing schedules. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.

What are 'Front Desk' positions?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What is the job role of a front desk?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often proficiency with office software or scheduling tools.

What are the key skills and qualifications needed to thrive as a Front Desk Position, and why are they important?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What does a front desk position do?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often the use of office software or phone systems. The role is typically performed in environments like hotels, offices, or medical facilities.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.
What cities in Iowa are hiring for Front Desk Position jobs? Cities in Iowa with the most Front Desk Position job openings:
Infographic showing various Front Desk Position job openings in Iowa as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 4% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,781 per year, or $14.3 per hour.

Front Desk Agent - Marriott

CUSA, LLC

Ames, IA • On-site

$14 - $16/hr

Full-time

Re-posted 9 days ago


Job description

Now Hiring: Hotel Front Desk Agent

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Ames. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.


Background check will be completed on all applicants


CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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