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Front Desk Position Jobs in Waterloo, IA (NOW HIRING)

New GI PC

Front Desk Representative

Waterloo, IA · On-site

$14.50 - $17.75/hr

Description: Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional ...

New

cchrpmc

Patient Navigator Specialist

Stout, IA · On-site

$17.50 - $22.25/hr

This position serves in the front desk role for our eye clinic, assists patients in obtaining and keeping specialty appointments for care at outside organizations, and performs basic vision ...

cchrpmc

Patient Navigator Specialist

Stout, IA · On-site

$17.50 - $22.25/hr

This position serves in the front desk role for our eye clinic, assists patients in obtaining and keeping specialty appointments for care at outside organizations, and performs basic vision ...

Sports Clips

Salon Coordinator

Waterloo, IA · On-site

$10 - $11/hr

... exciting position. Key Responsibilities: * Greet clients with a warm and welcoming attitude ... Previous experience in customer service, receptionist, front desk or salon coordination is ...

Collabera

Relocation Host

Waterloo, IA · On-site

$13.75 - $18.50/hr

Position Details: Industry Manufacturing Work Location Waterloo IA 50704 Job Title Relocation Host Duration 3 Years (Strong possibility of extension) This position is a back-up and may work ...

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Front Desk Position information

See Waterloo, IA salary details

$7

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How much do front desk position jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk position in Waterloo, IA is $15.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Waterloo, IA?

For Front Desk Position jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Front Desk Position jobs in Waterloo, IA look for?

The top searched job categories for Front Desk Position jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Front Desk Position jobs?

Cities near Waterloo, IA with the most Front Desk Position job openings:

Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,264 per year, or $15 per hour.

Front Desk Representative

New GI PC

Waterloo, IA • On-site

$14.50 - $17.75/hr

Full-time

Posted 3 days ago

New

Job description

Description:

Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional, dependable and committed to providing great customer service at every patient visit.


We offer an excellent benefit package, competitive compensation, a stable work environment and a Monday thru Friday schedule. If you are dependable, organized, positive and believe that exceptional customer service is an essential part of healthcare, we'd love to hear from you.

Requirements:
  • Greet patients warmly and professionally
  • Check in patients accurately and efficiently
  • Verify and update patient demographic and insurance information
  • Collect copayments and patient balances
  • Assist patients with questions and help direct them to the appropriate resources
  • Communicate effectively with providers, clinical staff and other departments
  • Maintain patient confidentiality and follow HIPAA requirements
  • Manage multiple priorities while maintaining accuracy and a positive attitude
  • Help to keep patient flow moving smoothly in a busy specialty practice