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Department Driver Services Jobs (NOW HIRING)

City of Lufkin

STREET DEPARTMENT - Driver I

Lufkin, TX · On-site

$17.42/hr

Driver I Department: Street Reports To: Assistant Superintendent of Street FLSA Status: Non-Exempt ... This position is an essential service position and will require providing services during emergency ...

City of Lufkin

STREET DEPARTMENT - Driver I

Lufkin, TX · On-site

$17.42/hr

Driver I Department: Street Reports To: Assistant Superintendent of Street FLSA Status: Non-Exempt ... This position is an essential service position and will require providing services during emergency ...

City of Lufkin

STREET DEPARTMENT - Driver I

Lufkin, TX · On-site

$17.42/hr

Non-ExemptPay:$17.42 per hourDESCRIPTIONThe Driver I for the Street Department plays a critical ... This position is an essential service position and will require providing services during emergency ...

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Department Driver Services information

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How much do department driver services jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for department driver services in the United States is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is a department driver services?

Department Driver Services refer to the government office or agency responsible for handling various aspects of driver licensing, vehicle registration, and related services. These departments issue driver's licenses, conduct driving tests, process renewals, and manage records for drivers within their jurisdiction. They may also offer services such as updating personal information, replacing lost or stolen licenses, and providing driving history reports. The specific services can vary by state or country, but their main role is to ensure the safe and legal operation of motor vehicles on public roads.

What are the key skills and qualifications needed to thrive as a department driver services employee, and why are they important?

To thrive in Department Driver Services, you need a solid understanding of motor vehicle laws, customer service experience, and often a high school diploma or equivalent. Familiarity with DMV-specific software, document management systems, and sometimes additional certifications in data entry or public administration are commonly required. Strong interpersonal communication, attention to detail, and problem-solving are vital soft skills in this role. These skills ensure efficient, accurate processing of driver services and foster positive public interactions, which are critical for public trust and operational success.

What are some common challenges department driver services employees face when assisting the public, and how can they prepare for these situations?

Employees in Department Driver Services frequently encounter high volumes of customers with diverse needs, which can lead to busy, fast-paced workdays. Common challenges include managing long lines, addressing customer frustrations, and staying updated on frequently changing policies and procedures. To prepare, employees benefit from developing strong communication skills, patience, adaptability, and a thorough understanding of state regulations. Ongoing training and teamwork are key to handling these situations effectively while maintaining a positive customer experience.

What is the difference between Department Driver Services vs Commercial Driver License (CDL) Examiner?

AspectDepartment Driver ServicesCommercial Driver License (CDL) Examiner
CredentialsDriver's license, possibly additional certifications for vehicle typesState certification to conduct CDL tests
Work EnvironmentDMV offices, testing centers, administrative settingsTesting sites, DMV facilities, road testing locations
Employer & IndustryState DMV agencies, transportation departmentsState DMV agencies, transportation departments
Primary RoleProcessing driver applications, issuing licenses, customer serviceAdministering driving skills tests for CDL applicants

Department Driver Services staff handle driver licensing and customer service, while CDL Examiners focus specifically on testing and certifying commercial drivers. Both roles work within DMV environments and require related certifications, but their primary functions differ in licensing versus testing responsibilities.

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What cities are hiring for Department Driver Services jobs?

Cities with the most Department Driver Services job openings:

What states have the most Department Driver Services jobs?

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What job categories do people searching Department Driver Services jobs look for?

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Department Driver Services jobs near you
Infographic showing various Department Driver Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,995 per year, or $18.7 per hour.

Driver Services Supervisor

Collierville, TN • On-site

IMC Companies LLC
See more jobs at IMC Companies LLCexternal

Full-time

Re-posted 8 days ago

Job description

Position Overview: The Driver Services Supervisor assists in the daily operation of the Driver Services department by overseeing key departmental functions and supervising two Driver Services employees. This position supports the efficient administration of Owner Operator (O/O) settlements, Over-the-Road (OTR) maintenance and repair processes, fuel card administration, O/O benefits, ECM reporting, and the My Truck Program. 

The Supervisor promotes operational efficiency, ensures compliance with company policies and procedures, and serves as a resource for drivers, vendors, and internal stakeholders.


Essential Job Functions:  

•    Supervise, train, coach, and support two Driver Services employees, providing daily guidance, workload management, and performance feedback.

•    Process and oversee Owner Operator settlement functions, including settlement checks, direct deposits, EFS issuance and billing, fuel billing, credit and debit requests, escrow accounting, edit list and journal reviews, and 1099 audit verification.

•    Coordinate and review Over-the-Road (OTR) maintenance and repair activities, ensuring timely repair payments and accurate recovery of expenses through damage recoveries and driver deductions.

•    Resolve operational issues with Safety Service Leaders (SSLs), drivers, vendors, and Regional Vice Presidents (RVPs), escalating concerns when appropriate.

•    Promote Driver Services programs and assist with departmental initiatives that improve driver satisfaction and operational efficiency.

•    Build and maintain strong working relationships with drivers, clients, vendors, and internal departments.

•    Assist in administering and promoting Owner Operator benefit programs, including health insurance and savings programs.

•    Oversee the daily administration of the fuel card program and ensure accurate processing of fuel invoices.

•    Coordinate Driver Services participation in Driver Orientation and onboarding activities.

•    Review recovery accounts, vendor month-end statements, and reconcile discrepancies in a timely manner.

•    Compile ECM data and prepare reports for senior management, ensuring data accuracy and timely submission.

•    Conduct twice-monthly reviews of terminated driver accounts, escrow balances, and coordinate transfers of applicable funds to the Accounts Payable department.

•    Identify opportunities to improve departmental processes, workflows, and customer service while supporting implementation of process improvements.

•    Assist with maintaining departmental procedures and ensuring compliance with company policies and applicable regulations.

•    Serve as the acting department lead in the absence of the Driver Services Manager, ensuring continuity of operations.

•    Complete special projects and perform other duties as assigned.


Qualifications:

•    High school diploma or equivalent required; associate degree preferred.

•    Minimum of three (3) years of supervisory experience, preferably in transportation, logistics, or a related field.

•    Strong organizational, leadership, and problem-solving skills.

•    Excellent written, verbal, and interpersonal communication skills.

•    Proficient in Microsoft Excel and working knowledge of Microsoft Office applications.

•    High level of accuracy and attention to detail.

•    Working knowledge of Microsoft Office.


Preferred Skills:

•    Experience with Owner Operator settlements, transportation accounting, fuel card administration, escrow accounting, and ECM reporting.

•    Experience with financial transactions is a plus

•    Ability to prioritize multiple responsibilities and make sound operational decisions in a fast-paced environment.

•    Demonstrated ability to lead employees, improve processes, and provide exceptional customer services.

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