Department Driver Services Jobs (NOW HIRING)

Salary: $34,737.00 - $37,414.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 190487
Agency: Department of Motor Vehicles
Division: Driver Services Administration
Opening Date: 07/10/2026
Closing Date: 7/20/2026 5:00 PM Eastern
Class Code:: AA50
Position Number:: 60031721
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN04
Hiring Range - Min.: $34,737.00
Hiring Range - Max.: $37,414.00
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. All applications must be received by 5:00 p.m. on July 20, 2026. A resume may be included but will not be accepted or reviewed in lieu of an incomplete application. Follow the status of your application on-line. You will be notified of scheduled interviews and also the final disposition of the job. If you are having technical difficulties submitting your application on-line and need assistance, please contact 1-855-524-5627.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you enjoy data analysis and research? Are you self-motivated and driven? If so, the Department of Motor Vehicles may have a position for you as a Driver Services Specialist. The team at the DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!
This position is located in the Driver Services / Data Quality Helpdesk Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities of the Driver Services Specialist III

• Update and add customers' Driver's License, Beginner Permit, or Identification Card details in the database to accurately reflect their Driver Record. Ensure that all customer transactions are updated in accordance with DMV policies and procedures. Address customer requests within thirty minutes for DMV Field Office personnel and notify Customer Service Representatives of transactions that may require further information for processing.
• Merge individual customer numbers within the database and add alerts for each customer number. Rebuilds the customers driver record from Legacy that were not migrated to the new database, or eliminate the drivers' records from the database that require reconstruction under a different individual customer number. Update the database to facilitate customer enrollment in the DMV Payment Plan. Remove South Carolina Drivers Licenses that were mistakenly surrendered from the database, and also submit requests to the IT Developers regarding the OOS Drivers Licenses that were surrendered. Offer support as necessary to Branch Offices staff for the issuance of special Driver's Licenses, including provisional, temporary alcohol, and route-restricted licenses.
• Handles telephone and email inquiries for the Data Quality Help Desk and generates Remedy Ticket requests for DMV Branch Offices, Headquarters, the Titles and Registration Help Desk, the EVR/CVR Unit, and law enforcement agencies. Inputs vehicle or driver information from DMV Field Offices, DMV Headquarters, and law enforcement personnel. Requests the fifteen-day letters for drivers and supplies multiple customer numbers to facilitate the processing of customer letters in the Financial Responsibility Office and Driver Record Office.
• The responsibilities encompass conducting research and analysis utilizing NCIC, PDPS, Docs Open, Legacy, and microfilm of drivers and/or vehicles to obtain documents necessary for the precise updating of conversion records in the Phoenix database. Additionally, the role involves preparing documents for scanning and generating certain coversheets for DMV driver transactions that are processed within the database.
• The employee provides assistance to all levels of management, Branch Offices, Customer Service Representatives, General Counsel, and Constituent Services. Additionally, the employee works in close collaboration with DMV Business Analysts, Developers, and DBAs to correct customer record discrepancies when self-resolution is not possible.
• Any additional responsibilities assigned by the supervisor and/or management.

Minimum and Additional Requirements
Minimum Requirements

• A high school diploma or equivalent plus clerical experience.

Agency Requirements

• Must complete a nationwide criminal background check to include finger printing.

Additional Requirements

• In-depth understanding of motor vehicle laws, regulations, policies, and procedures.
• Capable of building and sustaining productive working relationships with agency staff and the public.
• Skilled in learning and articulating policies and procedures to DMV clients.
• Adept at effectively engaging with both internal and external customers to share information.
• Strong oral and written communication skills.
• Proficient in fundamental computer skills, with experience in Microsoft Excel and Word.
• Familiarity with the Remedy Trouble Tickets system is preferred but not mandatory.
• Works under general supervision.
• Effective communication skills, both verbal and written.
• Functions with general supervision after completing a training phase.
• Operates within a standard office setting.
• Extended hours beyond the regular work week may be necessary.
• Ability to lift 10-15 lbs. is required.
• The position involves prolonged periods of sitting and considerable time spent at a computer terminal.
• This position is in a Tier III Unit.

Preferred Qualifications
Agency Preferred

• A high school diploma and two (2) years related job experience.

Additional Comments
What's in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina DMV offers a robust and competitive benefits program.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

So what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
I understand that any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. By answering "yes" I agree that I have read each question carefully and affirm or attest that all questions answered are true and accurate.

• Yes

02
I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment.

• Yes
• No

03
I acknowledge this assessment will be sent to the email address I have provided and will fully commit to the time and attention required to complete this assessment realizing that the approximate time to complete this assessment may be up to 36 minutes.

• Yes
• No

04
Do you have a high school diploma or equivalent?

• Yes
• No

05
If the answer to the above question is "Yes", please detail your education and explain your experience including employer, employment dates, job responsibilities/description, reporting supervisor, reason for leaving, etc.
06
If you answered "No" to the above question, please describe how your education and experience are relevant to this position and meets the requirements of this job.
07
This position is located in the Blythewood area. If hired, are you prepared to commute there daily for the position?

• Yes
• No

08
This position has a salary of $34,737.00 and is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).

• Yes
• No

09
Are you proficient on a personal computer?

• Yes
• No

10
Do you have a valid driver's license? If yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: Georgia)
11
Please enter your name exactly as it appears on your Social Security Card.
12
Are you currently a SCDMV employee?

• Yes
• No

13
Have you worked previously for the DMV or another State Agency?

• Yes, DMV
• Yes, another State Agency
• No

14
If the answer to question #12 or #13 is "yes", please include what agency, what state, what facility, what department, address/location, current/former reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving. (If No, put N/A)
15
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.

• Yes
• No

Required Question