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Dell Technical Support Jobs (NOW HIRING)

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

Experience with Apple, HP, Lenovo, and Dell products preferred. • Must demonstrate proficiency ... Skills Technical support, desktop, computer, apple, hp, lenovo, dell, associates, degree ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

Experience with Apple, HP, Lenovo, and Dell products preferred. • Must demonstrate proficiency ... Skills Technical support, desktop, computer, apple, hp, lenovo, dell, associates, degree ...

FastTek

Technical Support

Detroit, MI · On-site

$37K - $46K/yr

Technical Support #1057937 Position Summary: As a key member of the Technology Division's Field ... Experience with Apple, HP, Lenovo, and Dell products preferred. * Must demonstrate proficiency with ...

OPSWAT

L2 Technical Support Engineer

San Francisco, CA · On-site

OPSWAT is now searching for Tier 2 Technical Support Enginee r to join our Customer Support team ... Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc). * Certifications/Training:

Kitware

Technical Support Specialist

Clifton Park, NY

$65K - $85K/yr

As a Technical Support Specialist at Kitware, you will play a vital role on the Systems ... Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls

OPSWAT

L2 Technical Support Engineer

San Francisco, CA · On-site

OPSWAT is now searching for Tier 2 Technical Support Enginee r to join our Customer Support team ... Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc). * Certifications/Training:

Kitware

Technical Support Specialist

New York, NY · On-site

$65K - $85K/yr

As a Technical Support Specialist at Kitware, you will play a vital role on the Systems ... Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls

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How much do dell technical support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for dell technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Dell Technical Support specialists, and how can they be addressed on the job?

Dell Technical Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, managing high call volumes, and communicating technical solutions to users with varying levels of technical knowledge. Successfully addressing these challenges requires strong problem-solving skills, patience, and the ability to explain solutions in simple terms. Continuous training on new Dell products and collaboration with team members or escalation teams can also help resolve particularly difficult cases and enhance overall service quality.

What are the key skills and qualifications needed to thrive as a Dell Technical Support Specialist, and why are they important?

To thrive as a Dell Technical Support Specialist, you need strong troubleshooting abilities, in-depth knowledge of Dell hardware and software, and typically a background in IT or computer science. Familiarity with ticketing systems, remote support tools, and relevant certifications like CompTIA A+ or Dell-specific credentials is important. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are crucial for delivering timely, effective solutions and ensuring high customer satisfaction.

What is Dell Technical Support?

Dell Technical Support is a service provided by Dell to assist customers with troubleshooting, repairing, and maintaining Dell products such as laptops, desktops, servers, and peripherals. The support team helps resolve hardware and software issues, provides driver and firmware updates, and offers guidance on product usage. Support is available through various channels, including phone, online chat, email, and the Dell support website. Customers can access resources such as user manuals, diagnostics tools, and warranty information as part of the service.
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What job categories do people searching Dell Technical Support jobs look for? The top searched job categories for Dell Technical Support jobs are:
Dell Technical Support jobs near you
Service/technical Support

Service/technical Support

Stem Xpert

Salt Lake City, UT • On-site

Full-time

Posted 18 days ago

Job description

Company Description

 

 

Job Description

Position : Service Support

Location: Salt Lake City, UT

Duration: 3 months temp to perm.


Job Responsibilities:
Responsible for providing the first-line of telephone technical support of hardware, systems, and software applications for customers and/or employees. 
Answers questions about installation, operation, configuration, customization, and usage of assigned products. 
Applies diagnostic techniques to identify problems, investigate causes and recommend and implement solutions to correct common failures. 
Provide remote support and trouble shoot issues with customers to resolve issues. 
Typically provides technical support for internal and external customers. 
Escalates complex problems to higher level of expertise within organization. 
Skills and Experience Needed:
High School Diploma or GED required. 
Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. 
Successful candidates should possess technical skills in the following areas: PC hardware for workstations and laptops, Network troubleshooting, Windows operating systems, and applications such as Microsoft Office/Outlook products and Lotus Notes/ Smart Suite. MAC HW/SW skills also a plus. 
The ability to communicate effectively both written and oral is imperative, as well as efficient and accurate typing skills. 
Ability to provide an excellent customer service that results in high customer satisfaction.

Candidates should not only be able to troubleshoot, but be able to identify why a PC is performing a certain behavior. 

Additional Information

If have any queries regarding requirement please contact # sathish @ 734-357-8988

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About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012

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