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Dell Kace Jobs (NOW HIRING)

Rumpke

Desktop Support Specialist

Cincinnati, OH · On-site

Develop new Windows images and software packages and deploy new software and software updates using Dell Kace. * Prepare and maintain hardware maintenance schedules and procedures. * Approve, review ...

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$72K

$125.5K

How much do dell kace jobs pay per year?

As of Jun 9, 2026, the average yearly pay for dell kace in the United States is $72,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is the difference between Dell Kace vs System Administrator?

AspectDell KaceSystem Administrator
Primary RoleIT systems management and appliance configurationManaging and maintaining IT infrastructure and networks
CertificationsDell Kace certifications, CompTIA A+, Network+CompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentUsing Dell Kace appliances, software deployment, patch managementServer and network management, troubleshooting, user support
Industry UsageIT support, system management in various industriesIT operations across organizations, tech firms, enterprises

While Dell Kace specialists focus on managing Dell Kace appliances for system deployment and security, System Administrators oversee broader IT infrastructure, including servers and networks. Both roles require technical certifications, but their daily tasks and tools differ significantly.

What is Dell KACE?

Dell KACE refers to a suite of systems management appliances designed to help organizations manage, secure, and maintain their IT assets. The most well-known product is the KACE Systems Management Appliance (SMA), which automates tasks like software distribution, patch management, asset inventory, and service desk functions. KACE appliances are popular for their ease of deployment and ability to streamline IT operations for both small and large enterprises. They can be integrated into existing IT infrastructures to improve efficiency and reduce administrative overhead.

What are the key skills and qualifications needed to thrive as a Dell KACE Administrator, and why are they important?

To thrive as a Dell KACE Administrator, you need expertise in systems administration, endpoint management, and a solid understanding of IT infrastructure, often supported by experience with Windows, Mac, and Linux environments. Familiarity with Dell KACE appliances, scripting languages (such as PowerShell or Bash), and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is beneficial. Strong problem-solving, attention to detail, and communication skills help in efficiently managing assets and responding to support requests. These skills are crucial for ensuring streamlined IT operations, effective device management, and minimizing downtime across an organization.

What are some common challenges faced by professionals working with Dell KACE systems, and how can applicants prepare for them?

Professionals managing Dell KACE systems often encounter challenges such as troubleshooting deployment issues, keeping up with frequent software updates, and ensuring seamless integration with other IT infrastructure. Applicants can prepare by gaining hands-on experience with KACE appliances, familiarizing themselves with scripting for automation, and staying updated on new features through official documentation and user communities. Proactive communication with team members and end-users is also essential, as collaboration is key when resolving complex IT management tasks.
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What job categories do people searching Dell Kace jobs look for? The top searched job categories for Dell Kace jobs are:
Dell Kace jobs near you
Infographic showing various Dell Kace job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,018 per year, or $34.6 per hour.

Sr. Associate, Tech Support Engineer

L3HHCM20

Nashville, TN • On-site

Other

Posted 11 days ago

Job description

Job Title:  Senior Associate, Technical Support Engineering

Job Code: 38193

Job Location: Nashville, TN

Job Schedule: 9/80 Every other Friday off! 

Job Description:

The role of Technical Support Engineering is to assist cross-functional teams with the sustainment of multiple integration lab configurations. We are looking for a technically-sound individual interested in working with mission system solutions that have direct impact to national security programs.  The Technical Support Engineering Associate is an entry-level professional with primarily theoretical knowledge, working under general direction and guidance within standard processes for non-routine tasks.

Essential Functions:

  • Interfaces with external IT consultants and contractors relative to troubleshooting technically complex processes and projects
  • Receives multi-tier support calls and enters trouble tickets into database
  • Provides remote support for off-site customers
  • Attends program team meetings to form an understanding of SIL (Software Integration Lab) needs
  • Engineers SIL solutions based on Software requirements
  • Fabricates any and all wiring required to install hardware components
  • Checks the event logs for servers, firewalls and alerts
  • Provides complex PC hardware/software setup, support and repair
  • Installs desktop OS and application patches
  • Advanced LAN troubleshooting, and infrastructure support (wiring, soldering, troubleshooting and connectivity)
  • Analyzes customer organizational needs and contributes to the resolution of a wide range of computer problems
  • Participates as a multidisciplinary production team member
  • Designs, implements, maintains, and improves electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial purposes
  • Performs all job functions with a positive, professional attitude

Qualifications:

  •  Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
  • 2 years of prior related experience in schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including but not limited to soldering, wiring, PCB handling, and mechanical assembly.
  • 2 years of prior related experience with the safe and proper operation of basic electrical test equipment, electronics tools, and hand tools.
  • 2 years of prior related experience in networking to include LAN's, routers and switches

Preferred Additional Skills:

  • Strong analytical and troubleshooting skills
  • Able to carry out as well as create complex technical instructions
  • Understanding of software contracts, upgrades paths, and license key
  • Flexibility and ability to handle multiple projects
  • Ability to communicate effectively with a wide-range, diverse user community and present ideas and solutions in a user-friendly language to team members and to non-technical staff and end-users
  • Ability to build positive relationships with both customers and program teams
  • Ability to operate independently, ensuring customer satisfaction and compliance with applicable regulations and norms
  • Technically focused post-secondary education degree
  • Experience in a VMware environment (ESXi and VCenter)
  • Experience with bare metal systems/servers building and preparation
  • Experience with administration in LAN, Primary OSs Windows 7, Windows 10 RHEL Linux
  • Experience with Help Desk software such as Dell KACE
  • Installation and maintenance experience with a variety of 3rd party software

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