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Delivery Manager Jobs in Romeoville, IL (NOW HIRING)

As a Delivery Manager, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators ...

As a Delivery Manager, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators ...

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Delivery Manager information

See Romeoville, IL salary details

$31.6K

$84.9K

$170.8K

How much do delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for delivery manager in Romeoville, IL is $84,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $117,300.00 per year, depending on experience, location, and employer.

What is a delivery manager?

A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.

What does a delivery manager do?

A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.

How does a delivery manager typically collaborate with cross-functional teams to ensure project success?

A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.

What are the key skills and qualifications needed to thrive as a delivery manager, and why are they important?

To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.

What is the difference between Delivery Manager vs Project Manager?

AspectDelivery ManagerProject Manager
Primary FocusOverseeing the delivery of products or services to clients, ensuring timely and quality deliveryPlanning, executing, and closing projects within scope, time, and budget
CertificationsPMP, Agile certifications, Scrum MasterPMP, PRINCE2, Agile certifications
Work EnvironmentClient-facing, cross-functional teams, often in IT or software developmentProject teams, internal departments, various industries including IT, construction, marketing
Key ResponsibilitiesManaging delivery timelines, coordinating teams, client communicationDefining project scope, managing resources, risk management

While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.

How much do delivery managers get paid?

Delivery managers typically earn a median annual salary ranging from $80,000 to $120,000, depending on experience, industry, and location. They often oversee project teams, coordinate logistics, and utilize management tools to ensure timely delivery of services or products.

What are the most commonly searched types of Delivery jobs in Romeoville, IL?

The most popular types of Delivery jobs in Romeoville, IL are:

What job categories do people searching Delivery Manager jobs in Romeoville, IL look for?

The top searched job categories for Delivery Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Delivery Manager jobs?

Cities near Romeoville, IL with the most Delivery Manager job openings:

Infographic showing various Delivery Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $84,872 per year, or $40.8 per hour.

Cloud Service Delivery Manager

Northern Trust

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Key responsibilities

  • Oversee the delivery, reliability, and operational performance of enterprise cloud services across public, private, and hybrid cloud environments.

  • Lead operational governance, incident and problem management, and service performance reporting to ensure cloud platforms meet service level objectives and compliance requirements.

  • Manage stakeholder relationships, coordinate cross-functional teams during critical issues, and drive continuous improvement initiatives for cloud service stability and efficiency.


Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.


Position Summary

The Cloud Service Delivery Manager is responsible for overseeing the delivery, reliability, operational excellence, and continuous improvement of enterprise cloud services across public, private, and hybrid cloud environments. This role serves as the primary liaison between Cloud Operations, Engineering, Architecture, Security, and business stakeholders to ensure cloud platforms meet service level objectives, operational standards, compliance requirements, and business expectations.

The successful candidate will drive operational governance, incident and problem management, service performance, capacity planning, financial optimization, vendor management, and continuous service improvement while fostering a culture of accountability, automation, resiliency, and customer focus.

Key ResponsibilitiesService Delivery & Operations Management
  • Own end-to-end delivery and operational performance of cloud infrastructure and platform services.
  • Ensure services meet or exceed defined SLAs, SLOs, availability targets, and customer expectations.
  • Lead operational governance reviews and service performance reporting with senior leadership.
  • Monitor service health, capacity, utilization, and operational risks across cloud environments.
  • Establish and maintain operational runbooks, service documentation, and support processes.
Operational Excellence
  • Drive continuous improvement initiatives focused on stability, automation, resiliency, and operational efficiency.
  • Lead root cause analysis efforts and ensure corrective actions are implemented for major incidents.
  • Develop and track key operational metrics and KPIs.
  • Champion Site Reliability Engineering (SRE) and DevOps practices to improve platform reliability.
  • Identify opportunities to reduce technical debt and improve service quality.
Incident, Problem & Change Management
  • Serve as the escalation point for major incidents and service disruptions.
  • Coordinate cross-functional teams during critical issue resolution activities.
  • Lead problem management processes to identify recurring issues and implement permanent fixes.
  • Ensure effective change management practices minimize operational risk and service disruption.
  • Facilitate post-incident reviews and executive communications.
Stakeholder & Relationship Management
  • Act as the primary interface between Cloud Operations and internal business stakeholders.
  • Build strong partnerships with Engineering, Security, Architecture, Risk, Compliance, and Application teams.
  • Present service performance, risk assessments, and improvement plans to executive leadership.
  • Manage stakeholder expectations and ensure alignment between service delivery and business objectives.
Cloud Governance & Compliance
  • Ensure cloud services operate in accordance with enterprise governance, security, compliance, and regulatory requirements.
  • Support audit activities and risk management initiatives.
  • Monitor operational controls and remediation activities.
  • Drive adherence to cloud operational standards, policies, and best practices.
Financial & Vendor Management
  • Partner with cloud engineering and finance teams to optimize cloud operating costs.
  • Monitor cloud consumption trends and support chargeback/showback initiatives.
  • Manage relationships with cloud service providers and strategic vendors.
  • Participate in contract reviews, service evaluations, and vendor performance assessments.
Team Leadership
  • Lead and mentor cloud operations personnel and service management teams.
  • Foster a customer-centric culture focused on accountability, collaboration, and continuous improvement.
  • Support workforce planning, talent development, and succession planning.
  • Promote automation-first and cloud-native operational practices.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
  • 8+ years of experience in IT Operations, Infrastructure Services, Cloud Operations, or Service Delivery.
  • 3+ years of leadership experience managing cloud operations, service delivery, or infrastructure teams.
  • Strong knowledge of public cloud platforms including Microsoft Azure, AWS, and/or Google Cloud Platform.
  • Experience managing enterprise-scale cloud environments in highly regulated organizations.
  • Deep understanding of ITIL service management principles and operational processes.
  • Experience with incident, problem, change, and release management.
  • Strong understanding of cloud infrastructure, networking, security, resiliency, and disaster recovery.
  • Proven ability to lead cross-functional teams during major incidents and operational events.
  • Exceptional communication, stakeholder management, and executive presentation skills.
Preferred Qualifications
  • ITIL Foundation or ITIL Managing Professional Certification.
  • Microsoft Azure, AWS, or Google Cloud certifications.
  • Experience with SRE, DevOps, Infrastructure as Code (Terraform), and automation platforms.
  • Experience supporting financial services, healthcare, or other regulated industries.
  • Familiarity with observability platforms such as Datadog, Splunk, Dynatrace, AppDynamics, or Azure Monitor.
  • Knowledge of cloud financial management (FinOps) principles.

Salary Range:

$137,400 - 233,600 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.



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