Host / Hostess
Seasonal Hourly – Estimated pay range: $17.75–$18, based on qualifications and experience
Must be 18 years or older
Position Summary
The Host/Hostess is the first point of contact for customers, creating a warm, welcoming, and efficient shopping experience. You’ll assist customers with product questions, recommendations, and service bar orders across departments such as Bakery, BBQ, Coffee, Deli, Demo, Fish, Ice Cream, Meat, and Produce.
What You’ll Do
Customer Experience
- Greet every customer with a friendly smile and positive attitude
- Answer questions and provide product recommendations
- Ensure customers receive accurate weighing, pricing, and packaging at service bars
Operations & Merchandising
- Keep work areas clean, organized, and fully stocked
- Adhere to all health, sanitation, and safety regulations
- Assist other team members and departments as needed
- Verify all products are properly labeled with the correct item and production date for customer safety
Team Support
- Help create a smooth, efficient workflow across service areas
- Communicate effectively with team members and department leaders
Qualifications
- Entry-level position: no prior experience required (training provided)
- Strong customer service and communication skills
- Ability to safely use tools and equipment required for the role
- Availability to work weekends and holidays
What You Bring
- Positive, friendly, and approachable attitude
- Strong work ethic and reliability
- Self-motivated and able to handle a fast-paced environment
- Honest, flexible, and a problem solver
- Team player who supports positive customer experience
Working Conditions
- Frequent standing, walking, and reaching
- Fast-paced, customer-focused retail environment
Customer & Team Focus (WOW Culture)
- Satisfy: Greet customers with a friendly smile, ensuring each feels welcome
- Teamwork: Collaborate with team members for smooth operations and support
- Excellence: Continuously improving processes to achieve success
- Wow: Be a positive ambassador for Stew Leonard’s, embodying our S.T.E.W. values
Why You’ll Love Working Here
- Family-Oriented: Over 80% of managers promoted from within, with support for work-life balance
- Benefits: Medical, Dental, Vision, 401K, PTO, life insurance, and more
- Fun Environment: From the Avocado Girls to Chiquita Banana and the singing parrot
- Pay Your Way: Access Day Force Wallet to get paid as you earn it, at no cost
- Community: We value diversity, inclusion, and social responsibility