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Job Summary:
CGS Federal is seeking a dedicated Senior Veritas Enterprise Vault Engineer to join a fast-paced and hard-working team to assist with legal accounts. The role involves supporting various aspects of the company's portfolio, including configurations, maintenance, monitoring, and troubleshooting of the Enterprise Vault system.
Responsibilities:
• Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives;
• Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation;
• Contractor shall record configurations change requests through the established change control board;
• Contractor shall process storage requests, migrations and decommission tasks;
• Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed;
• Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations;
• Contractor shall complete all scheduled maintenance in accordance with established policies and procedures;
• Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance;
• Contractor shall manage technology in remote environments;
• Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database;
• Contractor shall provide initial response, Level 1 and Level 2 escalation for outages;
• Contractor shall schedule maintenance actions in a timely manner;
• Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks;
• Contractor shall facilitate the migration of system into cloud infrastructure;
• Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems;
• Contractor shall review system and application logs to verify completion of scheduled jobs such as backups;
• Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications;
• Contractor shall configure / add new services as necessary;
• Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks;
• Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project;
• Contractor shall provide before/ or after core hour work as required.
Qualifications:
Required:
• Top Secret Clearance Required
• Experience with Veritas Enterprise Vault
• Ability to provide a wide range of support tasks including configurations, maintenance, monitoring, and troubleshooting
• Experience in participating in teleconferences or technical meetings to review, educate, and support program objectives
• Ability to record configurations change requests through the established change control board
• Experience in processing storage requests, migrations, and decommission tasks
• Ability to monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Experience in responding to monitoring alerts and warnings with prompt corrective actions and escalations
• Ability to complete all scheduled maintenance in accordance with established policies and procedures
• Attention to detail to prevent data loss or storage system outages during maintenance
• Experience in managing technology in remote environments
• Ability to review and process tickets related to supported systems according to established service level agreements
• Experience in providing initial response, Level 1 and Level 2 escalation for outages
• Ability to schedule maintenance actions in a timely manner
• Experience in creating Power Shell and VBS scripts to automate routine maintenance tasks
• Ability to facilitate the migration of systems into cloud infrastructure
• Experience in daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
• Ability to review system and application logs to verify completion of scheduled jobs such as backups
• Experience in applying OS patches and upgrades on a regular basis
• Ability to configure/add new services as necessary
• Experience in researching and recommending innovative and automated approaches for system administration tasks
• Ability to prepare and review technical assessments including required tasks, estimated time frames, and effort for any scope project
• Willingness to provide before or after core hour work as required
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.