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Debt Collections Manager Jobs in Florida (NOW HIRING)

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

Proven experience in debt collection, call center operations, or financial services management ... Proven track record of success in driving collections performance, achieving targets, and managing ...

MCI Careers

Call Center Collections Director

Tampa, FL · On-site

Proven experience in debt collection, call center operations, or financial services management ... Proven track record of success in driving collections performance, achieving targets, and managing ...

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

Proven experience in debt collection, call center operations, or financial services management ... Proven track record of success in driving collections performance, achieving targets, and managing ...

MCI Careers

Debt Recovery Director

Tampa, FL · Remote

Provide leadership, direction, and guidance to the collections team, including managers ... Proven experience in debt collection, call center operations, or financial services management ...

MCI Careers

Call Center Collections Director

Tampa, FL · On-site +1

Proven experience in debt collection, call center operations, or financial services management ... Proven track record of success in driving collections performance, achieving targets, and managing ...

Usf Fed Cred Union

Collections Specialist

Tampa, FL · On-site

$17.50 - $23.50/hr

Resolutions Assistant Manager Required Education and Experience: * High school diploma or G.E.D. * 1-3 years of experience in lending or collections with good knowledge of the Fair Debt Collection ...

Usf Fed Cred Union

Collections Specialist

Tampa, FL · On-site

$17.50 - $23.50/hr

Resolutions Assistant Manager Required Education and Experience: * High school diploma or G.E.D. * 1-3 years of experience in lending or collections with good knowledge of the Fair Debt Collection ...

Naderpour and Associates

Be Seen First

Debt Collector

Pompano Beach, FL · On-site

$40K - $42K/yr

Previous collections experience and knowledge of the FDCPA is a must * Associate's degree or higher ... Proficiency in legal software and document management systems. * Ability to multi-task and ...

VANITY MODE LLC

Client Relationship Manager

Miami, FL · On-site

$20/day

Supervises daily practice operations and manages finances such as payroll, billing, debt collections, security, and occupational health and safety. * Schedules appointments, maintains records, and ...

VANITY MODE LLC

Client Relationship Manager

Miami, FL · On-site

$20/day

Supervises daily practice operations and manages finances such as payroll, billing, debt collections, security, and occupational health and safety. * Schedules appointments, maintains records, and ...

Lewis Brisbois

AR Supervisor

Fort Lauderdale, FL · Hybrid

Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process * Proficient in data analysis * Strong negotiation and relationship management skills Lewis ...

Lewis Brisbois

AR Supervisor

Fort Lauderdale, FL · On-site

Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process * Proficient in data analysis * Strong negotiation and relationship management skills Lewis ...

Lewis Brisbois

AR Supervisor

Fort Lauderdale, FL · Hybrid

Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process * Proficient in data analysis * Strong negotiation and relationship management skills Lewis ...

GenServe LLC

Senior Manager, Collections

Tampa, FL · On-site

About the Role The Senior Manager, Collections owns cash collection and cash application end to end ... Own the metrics: accountable for DSO, aging distribution, percent current, bad-debt expense, write ...

New

MCI Careers

Debt Recovery Supervisor

Tampa, FL · Remote

As a Debt Recovery Supervisor, you will be responsible for monitoring team performance, analyzing ... Manage the daily workflow of the collections team, including call distribution, queue management ...

MCI Careers

Debt Recovery Supervisor

Tampa, FL · Remote

As a Debt Recovery Supervisor, you will be responsible for monitoring team performance, analyzing ... Manage the daily workflow of the collections team, including call distribution, queue management ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Florida

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Florida? For Debt Collections Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Florida look for? The top searched job categories for Debt Collections Manager jobs in Florida are:
What cities in Florida are hiring for Debt Collections Manager jobs? Cities in Florida with the most Debt Collections Manager job openings:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Collection Specialist -Experienced

D&A Services

Saint Petersburg, FL • On-site, Remote

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

D amp; A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers
Are you goal-oriented, have a positive attitude, looking to achieve excellence, and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision, CASUAL DRESS CODE and more! We have an uncapped bonus structure which rewards Debt Collectors for generating revenue.
Third party debt collection experience with credit cards is required!
NO late nights or weekends.
This position will train at our office with the potential option to transition to remote or hybrid after (90) ninety days.
Job responsibilities include:
  • Make a high volume of outbound calls and take inbound calls for debt collections
  • Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures
  • Manage account maintenance and accurately document all customer activity
  • Adhere to all local, state, and federal laws governing the debt collection industry
Requirements:
  • 3 years third party experience collecting on credit cards, preferably at the same employer
  • Solid, consistent, stable work history
  • Listening Skills
  • Excellent Customer Service
  • Enjoy talking on the phone – Use your Call Center skills.
  • Make a High Volume of calls – use your sales and closing skills.
  • Work with scripts
  • Adhere to compliance – use your previous Call Center or Debt Collection talents
  • Goal oriented – use your sales experience.
  • Metrics driven
  • Money oriented – Can you close the deal or generate revenue?
  • Collect $$$ as a Debt Collector
We look forward to hearing from you!
#DebtCollector #closing #CallCenter #Customer Service #sales #collecitons#remote#hybrid#onsite
D amp; A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

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