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Debt Collection Jobs in Minnesota (NOW HIRING)

Robert Half

Credit Specialist

Saint Paul, MN · On-site

$60K - $75K/yr

Identify potential bad debt risks and recommend preventative actions * Support continuous ... and collection performance to support decision-making. • Strong collaboration skills with the ...

New

Collabera

Credit Collections specialist

Saint Cloud, MN · On-site

$21.50 - $28.75/hr

Daily review of aging reports to identify invoices that are approaching average collection periods. Contact customers verbally and in writing according to collection policies * Monitor the ...

Alerus

SCS Loan Servicing Specialist

Oakdale, MN

$28 - $33/hr

... debt. WHAT YOU'LL BE DOING: * Servicing a portfolio of defaulted and problem accounts. * Recovering value through appropriate collection and judicial processes, including repossession and replevin ...

Alerus

SCS Loan Servicing Specialist

Minnetonka, MN · On-site

$28 - $33/hr

... debt. WHAT YOU'LL BE DOING: * Servicing a portfolio of defaulted and problem accounts. * Recovering value through appropriate collection and judicial processes, including repossession and replevin ...

Alerus

SCS Loan Servicing Specialist

Saint Paul, MN · On-site

$28 - $33/hr

... debt. WHAT YOU'LL BE DOING: * Servicing a portfolio of defaulted and problem accounts. * Recovering value through appropriate collection and judicial processes, including repossession and replevin ...

CADEX

Collector

Maple Grove, MN

$19.23/mo

... debtors. PRIMARY JOB DUTIES * Meet or exceed collection and revenue goals as established to ensure maximum client satisfaction * Work accounts assigned efficiently by meeting productivity and ...

Minnesota Lakes Bank

Be Seen First

Consumer Lender/Personal Banker

Delano, MN · On-site

$50K - $75K/yr

Determine applicant qualifications for credit check, credit history, employment, and debt ratio * Arrange to have bank's secured interest recorded on all collateral * Perform collection work on ...

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Debt Collection information

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$7

$22

$35

How much do debt collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for debt collection in Minnesota is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.03 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may prefer prior experience in collections or customer service. Licensing or registration may be required depending on state regulations.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

How much money do debt collectors make?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and whether they work for a company or independently. Many positions include commission or bonuses based on recovery rates, and strong communication skills are essential for success in this role.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

How much do debt collectors earn?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Many positions include commission or bonuses based on recovery performance, and strong communication skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

In debt collection, high earnings of $4,000 or more per week are uncommon without experience or specialized skills. Most roles in this field pay hourly or commission-based, with top collectors earning higher incomes through performance, but reaching $4,000 weekly typically requires advanced skills, certifications, or managerial positions. Alternative high-paying jobs without a degree include sales, real estate, or certain trades, but they also depend on experience and performance.
What are popular job titles related to Debt Collection jobs in Minnesota? For Debt Collection jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Minnesota look for? The top searched job categories for Debt Collection jobs in Minnesota are:
What cities in Minnesota are hiring for Debt Collection jobs? Cities in Minnesota with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,847 per year, or $22.5 per hour.

AVP, Associate Director of Credit, Collections, & Recovery

Stearns Bank NA.

Saint Cloud, MN • On-site

$115K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now

Job description

At Stearns Bank, we’re helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we’re currently looking for an AVP, Associate Director of EFD – Credit, Collections, & Recovery Specialty. This is a Connected Mobile Work Environment.


Come see how we’re doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all.

BENEFITS

Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That’s why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include:

  • Employee Stock Ownership Plan & 401k Plan

  • Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)

  • 12-week Paid Parental Leave and Medical Leave: With a cap of 20 weeks for eligible team members who qualify for both Medical and Parental Leave related to the birth of a child.

  • $5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, Down Payment Assistance

  • PTO from 13 to 23 days depending on tenure. Cashout and Carryover options

  • 10 Days Sick Time

  • 11 Paid Holidays

  • 4 Days Volunteer Time

  • 2 Days Self Allowance Time

  • Tuition Assistance


For this position, we anticipate a salary range between $115,000 - $180,000.

Final employment offers will be dependent upon the selected candidate’s relevant qualifications and experience.


JOB SUMMARY

The Associate Director of EFD Credit, Collection & Recovery is responsible for leading, developing and strategically managing the Equipment Finance credit, collections, and recovery functions. This role requires advanced operational leadership, strong cross functional collaboration and partnership, and a very proactive approach to efficiency optimization, KPI-driven performance management, and critical thinking-based decision making. This position will require extensive communication with all business units within Equipment Finance Division (EFD) and other internal departments within Stearns Bank.


RESPONSIBILITIES

Leadership & Strategy

  • Provide discipline, vision, and oversight for EFD credit and accounts receivable (collections & recovery) functions, ensuring processes are standardized, controlled, transparent and responsive.
  • Lead the strategic direction and continuous efficiency improvements of our Equipment Finance credit, collections, & recovery functions, including frequent review of the Bank’s loan policy and underwriting standards and bringing forward recommended updates to executive leadership to ensure compliance with regulatory requirements and our Stearns Bank N.A. “Credit Strong” culture.
  • Build, measure and sustain accountability, urgency, precision, Gold Standard service, financial discipline, and process integrity within the EFD Credit and Accounts Receivable Teams.
  • Work with other departments to ensure all processes function seamlessly, setting and enforcing clear ownership, accountability, and performance expectations for the EFD Credit and Accounts Receivable teams and function.
  • Establish, manage, and report on EFD credit and accounts receivable performance metrics.
  • Provide high-impact strategic leadership and ensure team culture reflects accountability, communication, and performance excellence.


Workflow & Process Management

  • Identify & lead key projects, transformational initiatives and cross functional workstreams.
  • Establish key performance and key risk indicators to oversee and effectively monitor processes that determine effectiveness.
  • Partner with development teams to enhance processes with Salesforce, Aspire, .Net options etc. where needed.


Financial Budget Oversight

  • Manage the budget for EFD Credit and Accounts Receivable, ensuring that staffing and capacity aligns with production trends and strategic objectives.
  • Manage proper business unit assignments for all EFD Credit and Accounts Receivable resources and expenses.


Team Leadership & Development

  • Mentor and develop high-performing professionals within credit and accounts receivable.
  • Promote culture of urgency, precision, professional communication, and financial ownership.
  • Provide effective leadership and development for the EFD credit and accounts receivable teams and leaders including performance management, staffing, talent development, and cross training.
  • Model focused partnership level collaboration with internal teams, vendors, and customers and reinforce those behaviors across the team.
  • Demonstrate a continual professional self-improvement mindset through continued training and education.
  • Lead and manage under conditions of ambiguity and uncertainty.

Communication

  • Lead strategic meetings with executives, team leaders, and business partners to resolve bottlenecks, align priorities, and improve service delivery.
  • Demonstrate a senior leadership level communication, influence, and negotiation skills.
  • Consistently demonstrates high quality documentation and reporting skills.
  • Communicates KPIs/KRIs, challenges, and solutions effectively to senior management.
  • Demonstrates the ability to restate/clarify discussions to ensure alignment with team members and business owners.
  • Presents confidently to senior leaders and large internal groups.


Core Competencies

  • Highly organized, detailed-focused, financially disciplined, and decision and execution orientated.
  • Service mentality balanced with accountability and a risk management perspective.
  • Strong collaborator who aligns with lending, credit, operations, finance/liquidity, legal, compliance and all other internal and external teams as necessary.
  • Analytical thinker with a bias for improvement, escalation, and resolution.
  • Calm under pressure and confident in managing deadlines, findings and change.


REQUIREMENTS

  • Occasionally lift and/or move up to 10 lbs.
  • Literacy in English.
  • Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear.
  • Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

QUALIFICATIONS

  • Bachelor’s degree in accounting, business administration or finance from a four-year college or university.
  • Experience in equipment finance required.
  • 7+ years related experience including 3+ years in leadership capacity.
  • Strong interest in technology and automating the credit underwriting process and workflow.
  • Background in equipment finance loss recovery, litigation and/or commercial transactions including secured transactions, workout/litigation, collections, creditors’ rights and bankruptcy.
  • Proven experience with workflow optimization, budget ownership, fee process discipline and KPI driven management.
  • Strong knowledge of equipment finance underwriting.




THE COMPANY

Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers nationwide. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country’s top-performing banks and “Best Banks to Work For” by American Banker.

As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www.StearnsBank.com



EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.