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Debt Collection Jobs in Iowa (NOW HIRING)

First American

Collections Specialist

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

First American

Collections Specialist (rempte)

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

First American

Collections Specialist (remote)

Nevada, IA · Remote

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

WOLFE EYE CLINIC MASTER

Collection Specialist

Marshalltown, IA · On-site

$17.25 - $23.25/hr

Collection Specialist In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better ...

Wolfe Eye Clinic

Collection Specialist

Marshalltown, IA · On-site

$17.25 - $23.25/hr

Collection Specialist In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better ...

leeenterprises

Accounts Receivable Specialist

Davenport, IA · Remote

$19.25 - $25.50/hr

Locates and sends requested information to third party collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative ...

leeenterprises

Accounts Receivable Specialist

Davenport, IA · Remote

$19.25 - $25.50/hr

Locates and sends requested information to third party collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative ...

Lee Enterprises

Accounts Receivable Specialist

Davenport, IA · On-site +1

$19.25 - $25.50/hr

Locates and sends requested information to third party collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative ...

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All JobsDebt Collection JobsDebt Collection Jobs in Iowa

Debt Collection information

See Iowa salary details

$6

$21

$34

How much do debt collection jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for debt collection in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What are the most commonly searched types of Debt Collection jobs in Iowa? The most popular types of Debt Collection jobs in Iowa are:
What are popular job titles related to Debt Collection jobs in Iowa? For Debt Collection jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Iowa look for? The top searched job categories for Debt Collection jobs in Iowa are:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Iowa as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 57% Full Time, 39% Part Time, and 1% Temporary. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,927 per year, or $21.6 per hour.
Collections Specialist

Collections Specialist

First American

Nevada, IA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoAdding additional headcount, no seat available.

WHAT YOU'LL DO

  • Perform inbound and outbound collection calls across all stages of delinquency.
  • Research, identify, and resolve issues contributing to customer delinquency.
  • Maintain accurate and detailed records of all customer interactions and account activities.
  • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.
  • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.
  • Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent.
  • Typically requires 1-3 years of mortgage service experience and highvolume collections experience.
  • Goaloriented with the ability to thrive in a fastpaced environment.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities with strong attention to detail.
  • Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of collections procedures and best practices.
  • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations.
  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
  • Strong negotiation, active listening, and communication skills.
  • Ability to analyze and interpret moderate to highcomplexity issues and make sound decisions.
  • Strong problemsolving, timemanagement, and organizational skills.
  • Ability to thrive in a fastpaced, collaborative environment.
  • Strong attention to detail with the ability to meet goals and deadlines.
  • Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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