1

Debt Collection Jobs in Iowa (NOW HIRING)

Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare settlement agreements * Coordinate trial settings, judgment debtor examinations, hearings ...

Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare settlement agreements * Coordinate trial settings, judgment debtor examinations, hearings ...

Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare settlement agreements * Coordinate trial settings, judgment debtor examinations, hearings ...

Data Entry Clerk

Pocahontas, IA · On-site

$19 - $25/hr

Maintain accurate account records by entering updates, documenting interactions, and keeping case notes current in the collection management system. * Speak with debtors and court personnel to verify ...

... debtor information • Negotiate payment plan modifications according to established policies and procedures • Administer collection efforts within federal and state regulations and company policy ...

Senior .NET Developer

Des Moines, IA · On-site

$53.75 - $68.25/hr

... collection and reporting tools. As a vital member of our team, you will play a key role in ... Proactively managing technical debt and driving continuous improvement throughout development ...

Showing results 41-60

Debt Collection information

See Iowa salary details

$6

$21

$34

How much do debt collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for debt collection in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the most commonly searched types of Debt Collection jobs in Iowa?

The most popular types of Debt Collection jobs in Iowa are:

What are popular job titles related to Debt Collection jobs in Iowa?

For Debt Collection jobs in Iowa, the most frequently searched job titles are:

Infographic showing various Debt Collection job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,927 per year, or $21.6 per hour.

Customer Account Specialist/Credit and Collection Analyst II

Three Point Solutions, Inc.

Johnston, IA • On-site

Full-time

Re-posted 10 days ago


Job description

Job title : Customer Account Specialist/Credit and Collection Analyst II (Preferred Fresh Graduates with CSR Background)
Client : Heavy Machine Manufacturing Company
Duration : 1 year with possible extension
Location : Johnston, IA 50131 . (Person will sit remote, but would be ideal if they are local so can come onsite if needed)
Shift : Work shifts will be between the hours of 6:55am to 6:05pm. Central Time
Description:
  • Performs credit and collection duties for large and moderately complex customer accounts, including telephone collections, account authorization, and account management.
  • Duties: Collects large and moderately complex past due accounts utilizing available technology and collection strategies.
  • Negotiates payment plans with past due customers.
  • Evaluates financial statements and other customer information and authorizes establishment of credit within the company guidelines.
  • Reviews account status;
  • Recommends and authorizes additional sales to the customer.
  • Assists with account resolutions for misapplied cash and refers problem accounts to supervisors.
  • Manages assigned accounts to maintain low levels of delinquency.

As a Customer Support Specialist, you will support our delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers.
In addition, you will:
  • Use telephone negotiating techniques to build and maintain company, customer and dealer relationships
  • Review payment history and account information
  • Update/confirm debtor information
  • Negotiate payment plan modifications according to established policies and procedures
  • Administer collection efforts within federal and state regulations and company policy
  • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. A Bachelor's degree in business or a related discipline is preferred.

We also require:
  • Minimum of 1 year of experience in customer service
  • Ability to remain seated for long periods of time to perform telephone work in a call center environment
  • Capacity to quickly change focus on work activities
  • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have:
  • Knowledge of negotiation techniques
  • Familiarity with the Client Financial policies and procedures regarding collections.

1st shift, 40 hours per week, OT is allowed but not mandatory
Visa sponsorship is not available, now or in the near future, for this position.
#ZR