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Debt Collection Manager Jobs in Massachusetts (NOW HIRING)

Zwicker & Associates, P.C.

Legal Assistant

Foxboro, MA · On-site

$20 - $22/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... The successful candidate will be responsible for managing legal documents, analyzing and processing ...

Zwicker & Associates, P.C.

Legal Assistant

Andover, MA · On-site

$19 - $21/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... The successful candidate will be responsible for managing legal documents, analyzing and processing ...

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Debt Collection Manager information

See Massachusetts salary details

$7

$25

$39

How much do debt collection manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for debt collection manager in Massachusetts is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are popular job titles related to Debt Collection Manager jobs in Massachusetts?

For Debt Collection Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Massachusetts look for?

The top searched job categories for Debt Collection Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Debt Collection Manager jobs?

Cities in Massachusetts with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $52,238 per year, or $25.1 per hour.

Associate Attorney - Rhode Island

ORLANS LAW GROUP PLLC

Waltham, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

At Orlans Law Group, we are trailblazers in the field of debt collection and creditor’s rights. Our firm is renowned for its innovative approach and unwavering commitment to excellence. We are on the lookout for a passionate and ambitious entry-level Associate Attorney to join our elite team and make a significant impact from day one. If you are ready to launch your legal career in a fast-paced, intellectually stimulating environment, this is the opportunity for you!

Are you ready to launch your legal career in a fast-paced and intellectually stimulating environment? As an Associate Attorney at Orlans Law Group, you will be at the forefront of groundbreaking legal work. Your role will encompass a diverse range of responsibilities, including but not limited:

Document Review: Dive deep into legal documents, uncovering critical details that drive case strategies.

Document Preparation: Craft compelling legal documents, from pleadings to motions to correspondences that set the stage for success.

Court Hearings: Step into the courtroom and represent our clients with confidence and poise.

Client Interaction: Building strong relationships with clients, providing them with expert guidance and support.

Legal Research: Conduct in-depth legal research to stay ahead of the curve and ensure our clients’ interests are protected.

Case Management: Take charge of case files, ensuring meticulous organization and timely execution.

Settlement and Negotiations: Master the art of negotiation, securing favorable settlements that exceed client expectations.

Qualifications:

  • Juris Doctrine (JD) from a law school
  • Admission to the Rhode Island state bar and in good standing
    • MA admissions a bonus
    • NH admissions a bonus
  • No disciplinary action in the last 10 years.
  • Strong analytical and research skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team.
  • A proactive and collaborative mindset.
  • Impeccable attention to detail and organization prowess.
  • Strong negotiation skills and a knack for achieving win-win outcomes.
  • No experience necessary

Technology Required:

Position requires Strong Windows and MS Windows and Office (including Word, Outlook, and Excel) experience required; knowledge of Adobe/Nuance Power PDF; being comfortable with new technologies/websites and should be an advanced technology/computer user.

Compensation & Benefits:

Orlans offers a competitive market-based salary, work/life balance and based on hours worked benefits including medical/dental/vision/RX, Short and Long-term disability, paid-time off, 401(k) Plan with company match.

Orlans Law Group is an Equal Opportunity Employer

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