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Credit And Collections Associate Jobs in Massachusetts

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Associates degree in accounting, finance, business management, or equivalent experience. * 2 years ...

This position is located at our headquarters in Stoughton, MA with a hybrid office option and will report to the Associate Manager of Credit, Collections and Accounts Receivables. #FranklinFamily IN ...

Default Management is a department within the Corporate Credit Division with the responsibility of ... Attend seminars, training to gain advanced knowledge of collections arena. Education and Experience ...

Default Associate

Wakefield, MA · On-site +1

$22.74 - $36.55/hr

Default Management is a department within the Corporate Credit Division with the responsibility of ... Attend seminars, training to gain advanced knowledge of collections arena. Education and Experience ...

Collections Specialist

Boston, MA · On-site

$55K - $65K/yr

Collections SpecialistAbout the Role We are seeking a dedicated and experienced Full-time ... Credit Business Associate (CBA) * Experience with enterprise resource planning (ERP) systems

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Collections Specialist About the Role We are seeking a dedicated and experienced Full-time ... Credit Business Associate (CBA) * Experience with enterprise resource planning (ERP) systems

Accounting Associate

Boston, MA · On-site +1

$60K - $80K/yr

... Wire, Credit Card, Checks), and maintaining accurate data in NetSuite. * Monitor outstanding ... collections (B2B SaaS experience is a plus). * Bachelor's degree (BSc/BA) in Accounting, Finance ...

... Wire, Credit Card, Checks), and maintaining accurate data in NetSuite. * Monitor outstanding ... collections (B2B SaaS experience is a plus). * Bachelor's degree (BSc/BA) in Accounting, Finance ...

... monitor collections. * Reconcile bank accounts and credit card statements on a monthly basis ... Associate degree in Accounting, Business, or a related field, or 3-5 years of bookkeeping ...

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Credit And Collections Associate information

What is a credit and collections associate?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What are the key skills and qualifications needed to thrive as a credit and collections associate?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

How does a credit and collections associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

What are the most commonly searched types of Credit And Collections jobs in Massachusetts?

The most popular types of Credit And Collections jobs in Massachusetts are:

What are popular job titles related to Credit And Collections Associate jobs in Massachusetts?

For Credit And Collections Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Associate jobs in Massachusetts look for?

The top searched job categories for Credit And Collections Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Credit And Collections Associate jobs?

Cities in Massachusetts with the most Credit And Collections Associate job openings:

Infographic showing various Credit And Collections Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Credit & Collections Specialist

Everest Fuel

Plymouth, MA • Hybrid

$23.75 - $31.50/hr

Full-time

Re-posted 8 days ago


Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid – Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers’ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.